Compare GuestService - Surveys vs Loopon Post Stay vs Travel Media Group (Custom Social Media Content)

Compare GuestService - Surveys vs Loopon Post Stay vs Travel Media Group (Custom Social Media Content)

Guest Survey Software vendor comparison between GuestService - Surveys vs Loopon Post Stay vs Travel Media Group (Custom Social Media Content). Find out which Guest Survey Software is right for you based on realtime data from 42 verified hotelier reviews across 8 countries.

Ratings Summary

HT Score

GuestService - Surveys

unranked

Loopon Post Stay

24

Travel Media Group (Custom Social Media Content)

unranked

Popularity

GuestService - Surveys

3 verified reviews

Loopon Post Stay

25 verified reviews

Travel Media Group (Custom Social Media Content)

14 verified reviews

Likelihood to Recommend

GuestService - Surveys

100%

Loopon Post Stay

87%

Travel Media Group (Custom Social Media Content)

100%

Ease of Use

GuestService - Surveys

5

Loopon Post Stay

4.4

Travel Media Group (Custom Social Media Content)

4.9

ROI

GuestService - Surveys

5

Loopon Post Stay

4.4

Travel Media Group (Custom Social Media Content)

4.6

Implementation

GuestService - Surveys

Not enough data available

Loopon Post Stay

4.3

Travel Media Group (Custom Social Media Content)

4.8

Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Travel Media Group (Custom Social Media Content)

4.9

Verified Customer Support

Certificate of Excellence

GuestService - Surveys

Loopon Post Stay

Travel Media Group (Custom Social Media Content)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestService - Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Loopon Post Stay

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

Travel Media Group (Custom Social Media Content)

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

Guest Service

vs.

Loopon

Loopon

vs.

Travel Media Group

Travel Media Group

Take recommendations quiz

Customers

Top 3 Segments

GuestService - Surveys

Resorts - 100%

Motels - 0%

Hostels - 0%

Loopon Post Stay

Other - 36%

City Center Hotels - 20%

Resorts - 8%

Travel Media Group (Custom Social Media Content)

Branded Hotels - 29%

Bed & Breakfast & Inns - 14%

Other - 7%

Featured clients

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestService - Surveys

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Post Stay

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Travel Media Group (Custom Social Media Content)

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

Guest Service

Guest Service

vs.

Loopon

Loopon

vs.

Travel Media Group

Travel Media Group

1-click quote request

What Customers Are Saying

Most Recent Review

GuestService - Surveys

Reception team

Front Office from (Turkey)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Travel Media Group (Custom Social Media Content)

Travel Media

General Manager

Most Positive Review

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Travel Media Group (Custom Social Media Content)

The best for Innkeepers

Owner

Most Critical

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Travel Media Group (Custom Social Media Content)

Reputation Management

DOSM

References

GuestService - Surveys

Guest Service doesn’t have any references available

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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)

View all integrations (10)

Travel Media Group (Custom Social Media Content)

Property Management Systems (2)

View all integrations (2)

Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

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Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles

Travel Media Group (Custom Social Media Content)

Travel Media Group doesn’t have any recent articles