Compare GuestTouch vs Loopon Post Stay vs Medallia

GuestTouch, Inc

GuestTouch

0 reviews
Loopon

Loopon Post Stay

25 reviews
Medallia

Medallia

8 reviews

Compare GuestTouch vs Loopon Post Stay vs Medallia

Reputation Management vendor comparison between GuestTouch vs Loopon Post Stay vs Medallia. Find out which Reputation Management is right for you based on realtime data from 33 verified hotelier reviews across 7 countries.

GuestTouch, Inc

GuestTouch, Inc

Ranked 44 (out of 55)

N/A
0 reviews
View profile
Loopon

Loopon

Ranked 4 (out of 25)

4.4
25 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile

Ratings Summary

HT Score

GuestTouch

unranked HTScore Icon

Loopon Post Stay

24 HTScore Icon

Medallia

unranked HTScore Icon
Popularity

GuestTouch

0 verified reviews

Loopon Post Stay

25 verified reviews

Medallia

8 verified reviews
Likelihood to Recommend

GuestTouch

0%

Loopon Post Stay

87%

Medallia

96%
Ease of Use

GuestTouch

0

Loopon Post Stay

4.4

Medallia

4.6
ROI

GuestTouch

0

Loopon Post Stay

4.4

Medallia

4.5
Implementation

GuestTouch

Not enough data available

Loopon Post Stay

4.3

Medallia

4.9
Customer Support

GuestTouch

0

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Medallia

4.8

Verified Customer Support

Certificate of Excellence

GuestTouch

Loopon Post Stay

Medallia

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

GuestTouch

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestTouch, Inc
vs.
Loopon
vs.
Medallia

Customers

Top 3 Segments

GuestTouch

Resorts - 0%
Motels - 0%
Hostels - 0%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestTouch

Pricing Available By Request
GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
GuestTouch, Inc
vs.
Loopon
vs.
Medallia

What Customers Are Saying

Most Recent Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)
Most Positive Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Medallia

Nice Tool

General Manager from San Francisco (United States)
Most Critical

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)
References
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General Info

Screenshots
Integrations

GuestTouch

Property Management Systems (1)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)
Recent Company Updates
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Recent Articles

GuestTouch

GuestTouch, Inc doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles