The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hogatex shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, Hogatex users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
| Hogatex |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Reservation Management
▾
|
|
|
+
Centralized Data Management
▾
|
|
|
+
Cloud and Mobile Access
▾
|
|
| Cons | |
|
−
Report Generation
▾
|
|
|
−
User Interface Experience
▾
|
|
|
−
Group Booking Capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Hogatex |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment | Hogatex |
|
|---|---|---|
| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment | Hogatex |
|
|---|---|---|
| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
When evaluating property management systems, your hotel needs a solution that centralizes operations, improves efficiency, and elevates guest experience. Hogatex PMS promises a unified platform but currently offers no reviews or documented features, raising questions about its effectiveness. In contrast, roommaster PMS boasts a substantial review base, recent positive feedback, and a broad feature set. How do these differences impact your decision?
Both systems aim to streamline reservations, front desk, housekeeping, and billing, but Hogatex’s lack of reviews makes it difficult to assess its real-world performance. Meanwhile, roommaster’s more recent reviews and higher ratings suggest it’s better suited for hotels seeking proven reliability.
Hogatex PMS aims to be a comprehensive hotel management solution but lacks publicly available reviews or recent user feedback. Its absence of verified ratings or user experiences makes it impossible to gauge its usability or reliability for your team. Conversely, roommaster PMS has over 83 reviews, with 17 in the last 6 months, indicating ongoing user engagement.
Roommaster’s higher overall rating of 4.33/5 and an NPS score of 8.67/5 reflect consistent user satisfaction. Hotels evaluating these options must consider whether they prefer a system with proven customer feedback or one still untested in the market. Does your team want a product with a track record or one that’s unproven?
If your hotel needs a trusted, feature-rich system with recent positive reviews, go with roommaster PMS. Its extensive feature set, 56 verified integrations, and active customer base across multiple regions make it a safer investment. If your focus is on a customized or potentially lower-cost solution with less proven user feedback, Hogatex may be worth exploring—but with caution.
Hotels that prioritize proven reliability, recent support, and a broad feature set should choose roommaster. Conversely, if your hotel has specific needs Hogatex claims to address and is willing to accept the risk of limited user feedback, Hogatex could be considered.
Roommaster scores a 4.22/5 in ease of use, with recent reviews praising its intuitive interface and straightforward back-office functions. Users find it simple to train staff, and cloud access allows management from anywhere, boosting operational flexibility. Hogatex offers no available ratings or reviews, making it impossible to compare usability.
Based on current data, roommaster’s user interface and onboarding experience appear superior, especially given recent reviews. Edge: roommaster PMS.
Roommaster boasts 60 unique features, including channel management, POS, revenue management, online booking, guest profiles, integrated payment tools, email marketing, and automation options. Hogatex provides no documented features, leaving its capabilities uncertain.
The extensive list of features in roommaster—especially its integrated modules and automation—makes it the clear choice for hotels seeking a comprehensive system. Hogatex’s feature set remains unknown. Edge: roommaster PMS.
Roommaster’s support scores at 4.25/5, with recent reviews citing quick responses, ease of troubleshooting, and consistent support. One reviewer highlights, “Support is responsive and helps us resolve issues swiftly,” indicating reliable service.
Hogatex offers no reviews or support ratings, raising concerns about service quality. Without feedback, it’s impossible to determine if Hogatex can meet your hotel’s support needs. Based on available information, roommaster’s support is stronger. Edge: roommaster PMS.
Roommaster integrates with 56 verified partners, including major channel managers and booking engines like Sage, Volo, and GuestCentric, offering broad connectivity for your hotel’s systems. Hogatex’s integration count is zero, implying limited or no verified partnerships.
Hotels requiring seamless connectivity should favor roommaster’s extensive integration options. Hogatex’s lack of verified integrations makes it less attractive for complex operational environments. Edge: roommaster PMS.
Roommaster has a 4.33/5 overall rating based on 83 reviews, with recent feedback emphasizing its efficiency, support, and feature set. Hotels across different segments, especially boutique and city center hotels, rate it highly for operational ease.
Hogatex, with no reviews, cannot be rated. Hotel decision-makers should trust the more recent, higher-rated system. Roommaster’s proven satisfaction makes it the preferred choice. Edge: roommaster PMS.
Hogatex offers no publicly available pricing details, which complicates budgeting and comparison. roommaster’s pricing begins at $500 per month, with no free tier or trial available, but the cost appears straightforward.
Given the pricing transparency of roommaster, your hotel can evaluate ROI more confidently. The absence of Hogatex’s pricing details limits a full comparison, but roommaster’s known costs suggest more predictable budgeting. Edge: roommaster PMS.
Since Hogatex lacks reviews and documented features, it’s best suited for hotels willing to experiment or those with specific technical expertise.
roommaster’s broad feature set and positive reviews make it suitable for most mid-size and larger hotels looking for a dependable property management platform.
The core difference lies in proven performance. roommaster offers a mature system with a solid review base, extensive features, and active support—making it the safer choice for hotels that need reliability and functionality.
Choose roommaster if your hotel needs a system that’s tested, trusted, and broad in capabilities. It’s especially suitable for properties seeking integrations, automation, and ongoing user satisfaction. Hogatex remains an untested contender, potentially suitable for hotels with specific technical needs and a willingness to take risks, but with limited evidence of its effectiveness.
In conclusion, for most hotels evaluating property management systems today, roommaster’s extensive recent reviews, broad feature set, and proven support give it a decisive edge. Hogatex’s lack of user feedback and documented capabilities make it a risky choice unless your hotel has specific technical needs and is prepared to assume the uncertainty.
Your best move? Opt for roommaster PMS if you want a reliable, scalable, well-supported platform that can grow with your business. Hogatex might appeal to niche users willing to experiment, but for certainty and performance, roommaster is the clear winner.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Hogatex |
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, Hogatex PMS and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Hogatex |
|
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hogatex PMS and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Hogatex PMS offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hogatex PMS: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hogatex has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor