The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hogatex shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, Hogatex users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Security Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Hogatex |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | Hogatex |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Hogatex |
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|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
Choosing the right Property Management System (PMS) is crucial to streamline operations, boost revenue, and improve guest experiences. Hogatex PMS and ThinkReservations PMS aim to fulfill these needs, but their offerings differ significantly. Hogatex, with no recent reviews or active user feedback, appears to have limited market presence and support, while ThinkReservations boasts a strong reputation backed by over 350 recent reviews. Can your hotel afford to rely on a system with no recent validation?
In weighing these two options, consider the depth of features, user satisfaction, and support infrastructure. Hogatex’s absence of reviews and features suggests it may lack the robustness needed for modern hotel management. Conversely, ThinkReservations’ extensive feature set and high user ratings make it a more reliable choice for your team. The real question is: which product aligns better with your hotel’s operational needs?
Hogatex PMS presents itself as a unified platform for reservations, front desk, housekeeping, and billing, but its lack of recent user feedback and zero reviews make it difficult to evaluate its performance or user satisfaction. ThinkReservations, on the other hand, scores 89.18 out of 100 on the HotelTechReport (HTR) scale, with 356 recent reviews and a 97% likelihood to recommend, indicating high confidence in its capability.
ThinkReservations offers an intuitive interface, robust support, and a comprehensive feature set, while Hogatex’s limited data suggests it might be underdeveloped or less widely adopted. Hoteliers need a system that’s proven in the field—what’s your risk tolerance for a PMS with no recent reviews?
If your hotel needs a reliable, feature-rich PMS with proven user satisfaction, go with ThinkReservations. It caters well to small and mid-sized properties, especially those focused on maximizing revenue through integrated booking engines, channel management, and guest communication tools.
Choose Hogatex only if your hotel operates in a niche where its offerings are tailored, or if you’re prepared for unverified performance and support, which seem to be lacking based on available data. For most hotels aiming for operational efficiency and guest satisfaction, ThinkReservations stands out as the safer, smarter pick.
User reviews clearly favor ThinkReservations’ ease of use, scoring 4.82 out of 5, with many describing onboarding as seamless and the interface as intuitive. Respondents also praise its quick implementation, with comments like “Onboarding was seamless” and “the interface is very user-friendly.” Hogatex, however, scores a 0/5, with no recent reviews or feedback to gauge its UI or onboarding process.
Support ratings show ThinkReservations’ team is accessible and helpful, while Hogatex’s support record is nonexistent. For your team, ease of adoption and ongoing support are critical—edge: ThinkReservations.
ThinkReservations offers 39 unique features, including channel management, booking engine, automated night audit, guest messaging, multi-currency support, and real-time reporting. Hogatex provides no additional features or integrations, suggesting its platform may be limited or incomplete.
In contrast, ThinkReservations’ feature depth enables comprehensive management, from upselling to housekeeping and guest communication. If your hotel requires a full-featured PMS, ThinkReservations clearly provides a broader toolkit. Edge: ThinkReservations.
Customer support ratings favor ThinkReservations, with a 4.82 out of 5 score and consistent praise for responsiveness and knowledgeable staff. Reviews describe their support as “fantastic,” “helpful,” and “quick to respond,” which is vital when resolving operational issues.
Hogatex lacks recent reviews or support ratings, making it impossible to assess its support quality. Given the importance of reliable technical assistance, edge: ThinkReservations.
ThinkReservations integrates with 16 verified partners, including major OTAs such as Airbnb, Expedia, Tripadvisor, and channel managers like Sojern and TrustYou. Hogatex, with zero verified integrations, appears disconnected from the broader hotel tech ecosystem.
This extensive integration network allows your hotel to expand distribution and streamline operations, which Hogatex likely cannot support. For hotels seeking connectivity, edge: ThinkReservations.
ThinkReservations enjoys a strong 4.88 out of 5 rating from 343 reviews, primarily from small, inn, and boutique hotel segments. Its recent reviews emphasize operational improvements, increased revenue, and excellent support.
Hogatex, with no reviews or recent feedback, cannot be rated or recommended based on user satisfaction. Given the current data, hoteliers clearly prefer ThinkReservations for reliability and performance. Edge: ThinkReservations.
Hogatex does not list any pricing details, which could suggest a customized or opaque pricing model. ThinkReservations charges a flat $500 monthly fee, with no implementation or setup fees, providing clear and predictable costs.
This transparency helps your team budget accurately and plan for expenses. If straightforward pricing matters, edge: ThinkReservations.
Not ideal if:
Not ideal if:
The core difference is that ThinkReservations offers a comprehensive, well-supported PMS with proven user satisfaction, while Hogatex provides little verifiable data or recent user feedback. ThinkReservations has established itself as a reliable, feature-rich platform backed by a large number of recent reviews.
If your hotel values a trusted, scalable solution that can grow with your business, choose ThinkReservations. It offers the features, support, and proven track record necessary for operational success. Hogatex’s lack of recent validation makes it a risky choice unless your hotel has specific, niche requirements.
For most hoteliers, especially those seeking a full-featured, well-supported PMS, ThinkReservations is the clear choice. Hogatex is better suited only if your hotel operates in a highly specialized context where custom or local solutions are preferred, and risk tolerance is high.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Hogatex |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Hogatex PMS and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Hogatex |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hogatex PMS and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Hogatex PMS offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hogatex PMS: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hogatex has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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