The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOIST GROUP shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, HOIST GROUP users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | HOIST GROUP |
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | HOIST GROUP |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | HOIST GROUP |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing between HotSoft by HOIST GROUP and Noovy PMS hinges on your hotel’s specific operational needs, budget, and growth plans. Both systems aim to simplify hotel management but diverge sharply in features, usability, and market presence. HotSoft, with zero reviews and a lack of recent data, seems to be a legacy product with limited current relevance. Conversely, Noovy boasts a robust, recent review base and high user satisfaction. Are you ready to prioritize modern, highly-rated solutions?
HotSoft by HOIST GROUP is a traditional, comprehensive property management system built to centralize core hotel operations like reservations, billing, and housekeeping. However, it lacks recent reviews, meaning its current effectiveness and user satisfaction are uncertain. Noovy, on the other hand, is a cloud-based platform with 19 recent reviews, all highly positive, demonstrating its ongoing development and strong user approval.
The main divergence is in their feature scope and user feedback. HotSoft’s profile suggests it’s more suited to large, established properties or hotel groups seeking an integrated legacy system—yet the absence of recent reviews raises questions about ongoing support and updates. Noovy’s recent reviews emphasize ease of use, automation, and affordability, making it appealing to a broad range of hotels, especially independent and boutique properties. Is a modern, well-rated platform more aligned with your hotel’s growth trajectory?
If your hotel needs a modern, user-friendly system with extensive automation, multiple integrations, and ongoing support, Noovy is the clear choice. Its 19 recent reviews and 4.84/5 ease-of-use rating reflect current customer satisfaction. If you prioritize a traditional, possibly larger-scale solution with a focus on core operational features—despite the lack of recent data—HotSoft might be your initial consideration, but its current market presence is questionable.
For independent hotels, boutique properties, or hotels seeking rapid onboarding and modern features, Noovy’s platform aligns better. Larger hotels or groups that prefer a legacy system with integrated modules and a long-standing vendor might lean toward HotSoft, but the absence of recent reviews makes this a risky choice today. Considering recent user feedback, is a flexible, cloud-based solution better suited for your hotel’s future?
Noovy’s reviews consistently highlight its intuitive, user-friendly interface, with a 4.84/5 ease-of-use score and detailed positive feedback about quick onboarding and reliable support. Users appreciate its straightforward navigation, which minimizes training time and operational errors. HotSoft, meanwhile, has a 0/5 ease-of-use score and no recent reviews, indicating either outdated design or little current customer feedback—raising doubts about its ease of adoption.
Edge: Noovy.
Noovy offers an extensive suite of 48 features, including a channel manager, booking engine, revenue management, guest CRM, digital registration, and automated payments—features that HotSoft seemingly lacks entirely. HotSoft appears to cover only basic property management functions, with no added modules or integrations as per available data.
Noovy’s broad feature set supports automation, guest engagement, and revenue optimization, making it a more comprehensive choice for modern hoteliers. HotSoft’s limited functionality and lack of recent updates suggest it may not meet evolving industry demands. Which set of features do you need to grow your hotel?
Edge: Noovy.
Noovy scores a 4.89/5 for customer support, with recent reviews praising its friendly, quick, and effective service. Customers mention 24/7 support, seamless onboarding, and proactive issue resolution as key strengths. HotSoft has no recent reviews or ratings, making it impossible to assess its current support quality, which raises risks for hoteliers needing reliable assistance.
Given the recent user praise, Noovy’s support is a significant advantage. Edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs, CRS, revenue, and payment solutions. Its integrations support a seamless flow of reservations, payments, and guest communications. HotSoft has no verified integrations listed, which limits its ability to connect with third-party systems, potentially requiring manual processes or custom development.
For hotels looking for a flexible, connected system, Noovy’s integrations are a clear benefit. Edge: Noovy.
Noovy’s reviews are all recent, with a perfect 5/5 rating from 19 reviewers, mainly from boutique and city-center hotels. HotSoft’s score is 0/5 with no recent reviews, leaving its current user satisfaction ambiguous.
Recent feedback indicates that Noovy’s users are highly satisfied, especially in terms of ease of use, automation, and support. HotSoft’s credibility is questionable without recent validation. Edge: Noovy.
HotSoft’s pricing is not publicly disclosed, suggesting it may involve custom quotes or be targeted at larger hotel chains. Noovy charges €5 per room per month, totaling approximately $600 annually for a typical property, with no setup or hidden fees.
For budget-conscious hotels or independent operators, Noovy’s transparent, affordable pricing offers clear value. HotSoft’s unclear pricing makes it difficult to compare value directly.
If cost transparency is critical, Noovy is the more accessible option.
Not ideal if:
Not ideal if:
At its core, Noovy is a modern, cloud-based hotel management platform with a broad feature set, high user satisfaction, and recent positive reviews. HotSoft appears to be an outdated or less supported legacy system lacking recent validation or reviews, making it a risky choice for hotels today.
If your hotel needs a flexible, easy-to-adopt system supported by current users, Noovy is the clear winner. It provides essential automation, integrations, and support at an affordable price. HotSoft might suit large, traditional chains with existing infrastructure but is unlikely to meet the expectations of today’s hotel operators.
For most hotels seeking growth, efficiency, and modern features, Noovy’s recent performance and customer feedback make it the recommended choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| HOIST GROUP |
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| Starting Price | — | From $600/mo |
According to HTR's product database, HOIST GROUP - HotSoft and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | HOIST GROUP |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HOIST GROUP - HotSoft and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. HOIST GROUP - HotSoft offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HOIST GROUP - HotSoft: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOIST GROUP has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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