HOIST GROUP - HotSoft vs. Noovy PMS: Which Is Right for You?

Updated June 19, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

HOIST GROUP shines .

Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does HOIST GROUP - HotSoft Compare to Noovy PMS?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
71
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
5.0/5
Starting Price Contact sales From $600/mo
Verified Reviews 0 25

What Are the Pros and Cons of HOIST GROUP - HotSoft vs Noovy PMS?

After analyzing 25 verified reviews, HOIST GROUP users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.

HOIST GROUP Noovy Noovy
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

HOIST GROUP vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment HOIST GROUP Noovy Noovy
Small (10-24 rooms) #39 11 reviews
Mid-Size (25-74 rooms) #38 12 reviews

By Property Type

Segment HOIST GROUP Noovy Noovy
Boutique #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #52 2 reviews

By Region

Segment HOIST GROUP Noovy Noovy
Europe #22 23 reviews
Middle East #16 2 reviews

The Decision

Choosing between HotSoft by HOIST GROUP and Noovy PMS hinges on your hotel’s specific operational needs, budget, and growth plans. Both systems aim to simplify hotel management but diverge sharply in features, usability, and market presence. HotSoft, with zero reviews and a lack of recent data, seems to be a legacy product with limited current relevance. Conversely, Noovy boasts a robust, recent review base and high user satisfaction. Are you ready to prioritize modern, highly-rated solutions?

Is HotSoft by HOIST GROUP or Noovy PMS Better for Hotels?

HotSoft by HOIST GROUP is a traditional, comprehensive property management system built to centralize core hotel operations like reservations, billing, and housekeeping. However, it lacks recent reviews, meaning its current effectiveness and user satisfaction are uncertain. Noovy, on the other hand, is a cloud-based platform with 19 recent reviews, all highly positive, demonstrating its ongoing development and strong user approval.

The main divergence is in their feature scope and user feedback. HotSoft’s profile suggests it’s more suited to large, established properties or hotel groups seeking an integrated legacy system—yet the absence of recent reviews raises questions about ongoing support and updates. Noovy’s recent reviews emphasize ease of use, automation, and affordability, making it appealing to a broad range of hotels, especially independent and boutique properties. Is a modern, well-rated platform more aligned with your hotel’s growth trajectory?

Noovy PMS vs HotSoft by HOIST GROUP: Which Should Your Hotel Choose?

If your hotel needs a modern, user-friendly system with extensive automation, multiple integrations, and ongoing support, Noovy is the clear choice. Its 19 recent reviews and 4.84/5 ease-of-use rating reflect current customer satisfaction. If you prioritize a traditional, possibly larger-scale solution with a focus on core operational features—despite the lack of recent data—HotSoft might be your initial consideration, but its current market presence is questionable.

For independent hotels, boutique properties, or hotels seeking rapid onboarding and modern features, Noovy’s platform aligns better. Larger hotels or groups that prefer a legacy system with integrated modules and a long-standing vendor might lean toward HotSoft, but the absence of recent reviews makes this a risky choice today. Considering recent user feedback, is a flexible, cloud-based solution better suited for your hotel’s future?

Is HotSoft by HOIST GROUP or Noovy PMS Easier to Use?

Noovy’s reviews consistently highlight its intuitive, user-friendly interface, with a 4.84/5 ease-of-use score and detailed positive feedback about quick onboarding and reliable support. Users appreciate its straightforward navigation, which minimizes training time and operational errors. HotSoft, meanwhile, has a 0/5 ease-of-use score and no recent reviews, indicating either outdated design or little current customer feedback—raising doubts about its ease of adoption.

Edge: Noovy.

Which Has Better Features: HotSoft by HOIST GROUP or Noovy PMS?

Noovy offers an extensive suite of 48 features, including a channel manager, booking engine, revenue management, guest CRM, digital registration, and automated payments—features that HotSoft seemingly lacks entirely. HotSoft appears to cover only basic property management functions, with no added modules or integrations as per available data.

Noovy’s broad feature set supports automation, guest engagement, and revenue optimization, making it a more comprehensive choice for modern hoteliers. HotSoft’s limited functionality and lack of recent updates suggest it may not meet evolving industry demands. Which set of features do you need to grow your hotel?

Edge: Noovy.

Which Has Better Customer Support: HotSoft by HOIST GROUP or Noovy PMS?

Noovy scores a 4.89/5 for customer support, with recent reviews praising its friendly, quick, and effective service. Customers mention 24/7 support, seamless onboarding, and proactive issue resolution as key strengths. HotSoft has no recent reviews or ratings, making it impossible to assess its current support quality, which raises risks for hoteliers needing reliable assistance.

Given the recent user praise, Noovy’s support is a significant advantage. Edge: Noovy.

Which Has More Integrations: HotSoft by HOIST GROUP or Noovy PMS?

Noovy integrates with 40 verified partners, including major OTAs, CRS, revenue, and payment solutions. Its integrations support a seamless flow of reservations, payments, and guest communications. HotSoft has no verified integrations listed, which limits its ability to connect with third-party systems, potentially requiring manual processes or custom development.

For hotels looking for a flexible, connected system, Noovy’s integrations are a clear benefit. Edge: Noovy.

Which Do Hoteliers Rate Higher: HotSoft by HOIST GROUP or Noovy PMS?

Noovy’s reviews are all recent, with a perfect 5/5 rating from 19 reviewers, mainly from boutique and city-center hotels. HotSoft’s score is 0/5 with no recent reviews, leaving its current user satisfaction ambiguous.

Recent feedback indicates that Noovy’s users are highly satisfied, especially in terms of ease of use, automation, and support. HotSoft’s credibility is questionable without recent validation. Edge: Noovy.

How Much Do HotSoft by HOIST GROUP and Noovy PMS Cost?

HotSoft’s pricing is not publicly disclosed, suggesting it may involve custom quotes or be targeted at larger hotel chains. Noovy charges €5 per room per month, totaling approximately $600 annually for a typical property, with no setup or hidden fees.

For budget-conscious hotels or independent operators, Noovy’s transparent, affordable pricing offers clear value. HotSoft’s unclear pricing makes it difficult to compare value directly.

If cost transparency is critical, Noovy is the more accessible option.

What Type of Hotel Should Use HotSoft by HOIST GROUP?

  • Hotels that are part of large groups or chains seeking a centralized, integrated legacy system.
  • Properties with existing infrastructure that prioritize core management functions over modern automation.
  • Hotels in regions where HotSoft has a significant market presence or contractual relationships.
  • Hotels that prefer a long-standing platform with custom integrations, assuming support is current.

Not ideal if:

  • You need modern automation or cloud-based features.
  • Your hotel is independent or boutique.
  • You want frequent updates and high user satisfaction.

What Type of Hotel Should Use Noovy PMS?

  • Independent hotels and boutique properties seeking affordability and simplicity.
  • Hotels that want a comprehensive, all-in-one system with built-in channel management and booking engine.
  • Operators prioritizing ease of use, automation, and real-time reporting.
  • Hotels expanding in multiple regions with multi-currency and multi-lingual needs.

Not ideal if:

  • Your hotel requires a legacy system with complex, custom integrations.
  • You prefer on-premise software over cloud-based solutions.
  • Your hotel has very specific, niche operational needs that noovy doesn’t support yet.

Noovy PMS vs HotSoft by HOIST GROUP: The Bottom Line for Hotels

At its core, Noovy is a modern, cloud-based hotel management platform with a broad feature set, high user satisfaction, and recent positive reviews. HotSoft appears to be an outdated or less supported legacy system lacking recent validation or reviews, making it a risky choice for hotels today.

If your hotel needs a flexible, easy-to-adopt system supported by current users, Noovy is the clear winner. It provides essential automation, integrations, and support at an affordable price. HotSoft might suit large, traditional chains with existing infrastructure but is unlikely to meet the expectations of today’s hotel operators.

For most hotels seeking growth, efficiency, and modern features, Noovy’s recent performance and customer feedback make it the recommended choice.

How Much Do HOIST GROUP - HotSoft and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

HOIST GROUP Noovy Noovy
Starting Price From $600/mo

Which Features Does HOIST GROUP - HotSoft Have That Noovy PMS Doesn't (and Vice Versa)?

According to HTR's product database, HOIST GROUP - HotSoft and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature HOIST GROUP Noovy Noovy
Booking Engine
Calendar view
Channel Manager
Custom rates
Integrated CRS
Payment processing

Showing top differences. 36 more features differ between these products.

HOIST GROUP vs Noovy: The Bottom Line

HOIST GROUP
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Unique capabilities

Channel Manager Integrated CRS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About HOIST GROUP - HotSoft vs Noovy PMS

Can HOIST GROUP - HotSoft replace Noovy PMS?

It depends on your requirements. HOIST GROUP - HotSoft and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. HOIST GROUP - HotSoft offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do HOIST GROUP - HotSoft or Noovy PMS offer a free plan?

HOIST GROUP - HotSoft: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank HOIST GROUP - HotSoft and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOIST GROUP has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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