Compare Hotellistat - Reputation Management vs Nivula Reputation vs Reputation Manager (by Customer Alliance)

Hotellistat GmbH

Hotellistat - Reputation Management

16 reviews
NIVULA SA

Nivula Reputation

7 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews

Compare Hotellistat - Reputation Management vs Nivula Reputation vs Reputation Manager (by Customer Alliance)

Reputation Management vendor comparison between Hotellistat - Reputation Management vs Nivula Reputation vs Reputation Manager (by Customer Alliance). Find out which Reputation Management is right for you based on realtime data from 76 verified hotelier reviews across 15 countries.

Hotellistat GmbH

Hotellistat GmbH

Ranked 11 (out of 54)

4.6
16 reviews
View profile
NIVULA SA

NIVULA SA

Ranked 14 (out of 54)

5.0
7 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 54)

4.7
53 reviews
View profile

Ratings Summary

HT Score

Hotellistat - Reputation Management

unranked HTScore Icon

Nivula Reputation

unranked HTScore Icon

Reputation Manager (by Customer Alliance)

84 HTScore Icon
Popularity

Hotellistat - Reputation Management

16 verified reviews

Nivula Reputation

7 verified reviews

Reputation Manager (by Customer Alliance)

53 verified reviews
Likelihood to Recommend

Hotellistat - Reputation Management

91%

Nivula Reputation

99%

Reputation Manager (by Customer Alliance)

94%
Ease of Use

Hotellistat - Reputation Management

4.4

Nivula Reputation

5

Reputation Manager (by Customer Alliance)

4.7
ROI

Hotellistat - Reputation Management

4.4

Nivula Reputation

5

Reputation Manager (by Customer Alliance)

4.4
Implementation

Hotellistat - Reputation Management

4.4

Nivula Reputation

5

Reputation Manager (by Customer Alliance)

4.8
Customer Support

Hotellistat - Reputation Management

4.8

Verified Customer Support

Nivula Reputation

5

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Certificate of Excellence

Hotellistat - Reputation Management

Nivula Reputation

Reputation Manager (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Hotellistat - Reputation Management

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Nivula Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hotellistat GmbH
vs.
NIVULA SA
vs.
Customer Alliance

Customers

Top 3 Segments

Hotellistat - Reputation Management

Boutiques - 31%
City Center Hotels - 19%
Branded Hotels - 13%

Nivula Reputation

Luxury Hotels - 43%
Hostels - 14%
City Center Hotels - 14%

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%
Featured clients

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any featured brands available

-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotellistat GmbH Average Hotellistat GmbH

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

NIVULA SA Average NIVULA SA

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Hotellistat - Reputation Management

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Nivula Reputation

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Hotellistat GmbH
vs.
NIVULA SA
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

Hotellistat - Reputation Management

Absolute work relief in hotel operations

Assistentin der Geschäftsleitung from Neuburg an der Donau (Germany)

Nivula Reputation

Complete, fast and Easy!!

Receptionist from Syracuse (Italy)

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

Hotellistat - Reputation Management

All in one tool

GM

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager
Most Critical

Hotellistat - Reputation Management

Great RMS with additional features as a benefit

Director Sales, Distribution & Systems

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager
References

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any references available
-
-

General Info

Screenshots
Integrations

Hotellistat - Reputation Management

Property Management Systems (9) Hotel Restaurant POS Systems (3) Hotel CRM & Email Marketing (2)

Nivula Reputation

NIVULA SA doesn't have any integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any recent company updates

-
-
Recent Articles

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any recent articles

Nivula Reputation

NIVULA SA doesn’t have any recent articles