Compare Hotellistat - Reputation Management vs Sojern Reputation Manager vs AI Review Assistant (by MARA Solutions)

Hotellistat GmbH

Hotellistat - Reputation Management

16 reviews
Sojern

Sojern Reputation Manager

3 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

193 reviews

Compare Hotellistat - Reputation Management vs Sojern Reputation Manager vs AI Review Assistant (by MARA Solutions)

Reputation Management vendor comparison between Hotellistat - Reputation Management vs Sojern Reputation Manager vs AI Review Assistant (by MARA Solutions). Find out which Reputation Management is right for you based on realtime data from 212 verified hotelier reviews across 30 countries.

Hotellistat GmbH

Hotellistat GmbH

Ranked 11 (out of 50)

4.6
16 reviews
View profile
Sojern

Sojern

Ranked 17 (out of 50)

5.0
3 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 50)

4.8
193 reviews
View profile

Ratings Summary

HT Score

Hotellistat - Reputation Management

unranked HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon
Popularity

Hotellistat - Reputation Management

16 verified reviews

Sojern Reputation Manager

3 verified reviews

AI Review Assistant (by MARA Solutions)

193 verified reviews
Likelihood to Recommend

Hotellistat - Reputation Management

91%

Sojern Reputation Manager

100%

AI Review Assistant (by MARA Solutions)

96%
Ease of Use

Hotellistat - Reputation Management

4.4

Sojern Reputation Manager

4.3

AI Review Assistant (by MARA Solutions)

4.9
ROI

Hotellistat - Reputation Management

4.4

Sojern Reputation Manager

5

AI Review Assistant (by MARA Solutions)

4.6
Implementation

Hotellistat - Reputation Management

4.4

Sojern Reputation Manager

Not enough data available

AI Review Assistant (by MARA Solutions)

4.8
Customer Support

Hotellistat - Reputation Management

4.8

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Certificate of Excellence

Hotellistat - Reputation Management

Sojern Reputation Manager

AI Review Assistant (by MARA Solutions)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Hotellistat - Reputation Management

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hotellistat GmbH
vs.
Sojern
vs.
MARA Solutions

Customers

Top 3 Segments

Hotellistat - Reputation Management

Boutiques - 31%
City Center Hotels - 19%
Branded Hotels - 13%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%
Featured clients

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any featured brands available

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotellistat GmbH Average Hotellistat GmbH

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Hotellistat - Reputation Management

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Hotellistat GmbH
vs.
Sojern
vs.
MARA Solutions

What Customers Are Saying

Most Recent Review

Hotellistat - Reputation Management

Absolute work relief in hotel operations

Assistentin der Geschäftsleitung from Neuburg an der Donau (Germany)

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

AI Review Assistant (by MARA Solutions)

Super easy to get a response from guest feedback

Front Office Manager from Munich (Germany)
Most Positive Review

Hotellistat - Reputation Management

All in one tool

GM

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
Most Critical

Hotellistat - Reputation Management

Great RMS with additional features as a benefit

Director Sales, Distribution & Systems

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
References

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any references available

Sojern Reputation Manager

Sojern doesn’t have any references available

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

General Info

Screenshots
Integrations

Hotellistat - Reputation Management

Property Management Systems (9) Hotel Restaurant POS Systems (3) Hotel Accounting Software (2)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Surveys & Feedback (2) Reputation Management (2)
Recent Company Updates

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any recent company updates

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any recent company updates

Recent Articles

Hotellistat - Reputation Management

Hotellistat GmbH doesn’t have any recent articles

Sojern Reputation Manager

Sojern doesn’t have any recent articles