Hotello PMS (Acquired by Mews) vs. Noovy PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations and guest experience. Hotello PMS, now part of Mews, and Noovy PMS are both designed to streamline hotel management, but they differ considerably in features, user feedback, and market presence. Hotello offers a simple, reliable cloud-based platform focused on basic operations, while Noovy provides an all-in-one system with a broader feature set. Which platform aligns better with your hotel’s needs?

Hotello’s limited review count and absence of recent feedback contrast sharply with Noovy’s active, recent reviews and high customer approval. This difference in review volume and recency suggests Noovy’s platform is more tested and trusted in today’s market. So, are you ready to dive into a detailed comparison to see which fits your hotel better?

Is Hotello or Noovy Better for Hotels?

Hotello and Noovy both aim to improve hotel management, but they approach this goal differently. Hotello is primarily a cloud-based PMS with core functions like reservations, invoicing, and housekeeping. In contrast, Noovy integrates a broader set of features—channel management, booking engine, revenue management, and guest communication—all in one platform.

While Hotello touts reliability and simplicity, it lacks the extensive feature set that Noovy offers. Hotello’s review count remains at zero, which limits confidence in its current performance, especially compared to Noovy’s 19 recent reviews averaging 5/5. It’s clear Noovy has more recent, detailed user feedback, making its strengths and weaknesses clearer to gauge. Would you prefer a platform with proven, current user ratings or a simpler, less-reviewed solution?

Hotello vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a straightforward, reliable PMS with basic operations, Hotello might seem appealing; however, its lack of recent reviews and limited features make it a risky choice. Noovy is better suited for hotels seeking an integrated, feature-rich platform that covers reservations, channel management, payments, and guest communication all in one system.

For boutique hotels or city-center properties looking to grow with automation and automation, Noovy’s comprehensive solution provides tangible benefits. If your hotel values extensive functionality, automated processes, and an active user base, Noovy clearly outperforms Hotello. Conversely, if budget constraints or minimal features are your priority, Hotello might be enough—though its unverified status makes that uncertain.

Is Hotello or Noovy Easier to Use?

Based on available ratings and reviews, Noovy is significantly easier to use, boasting a 4.84/5 ease of use score from 19 recent reviews. Users consistently mention its intuitive interface, quick onboarding, and reliable performance, often describing it as 'very user-friendly' and 'saving time' on daily operations.

Hotello’s rating is 0/5, with no recent reviews, leaving its usability unverified. Even if its interface is functional, the absence of recent feedback raises questions about ongoing support and usability improvements. Given the high praise for Noovy’s user experience and recent feedback, edge: Noovy.

Which Has Better Features: Hotello or Noovy?

Noovy packs 48 distinct features, including a channel manager, booking engine, revenue management, digital registration, guest CRM, automated reminders, and real-time reporting. It also offers native integrations with payment terminals, a mobile housekeeping app, and multi-language support, making it a versatile tool for many hotel types.

Hotello has no listed features beyond its core PMS functions, which significantly limits its utility. Its lack of advanced or integrated features means your hotel might need additional systems to fill gaps. Clearly, Noovy’s broader feature set provides a better foundation for operations. End: edge—Noovy.

Which Has Better Customer Support: Hotello or Noovy?

Customer support ratings favor Noovy, with a 4.89/5 score from 19 recent reviews and comments praising its friendly, reliable, and prompt assistance. Users report quick responses and satisfaction with support, often describing it as ‘excellent’ and ‘helpful,’ which fosters confidence during onboarding and daily use.

Hotello’s support is unreviewed, making it impossible to gauge its responsiveness or quality. Given Noovy’s consistent praise for customer service and recent reviews, edge: Noovy.

Which Has More Integrations: Hotello or Noovy?

Noovy offers 40 verified integrations, including popular partners like SiteMinder, GuestRevu, and Omnibees. Its extensive integrations facilitate seamless connections with OTAs, payment providers, and revenue tools, reducing manual work and reducing errors.

Hotello has only 16 verified partners, with some notable integrations but fewer options overall. Its limited integration options may restrict your hotel’s connectivity and scalability, making Noovy the better choice for hotels looking to expand or streamline operations through integrations. Edge: Noovy.

Which Do Hoteliers Rate Higher: Hotello or Noovy?

Noovy’s recent reviews (all within the last six months) showcase a 99% likelihood to recommend, with a 5/5 overall rating based on 19 reviews. Boutique hotels and city-center properties predominantly praise its ease of use, support, and feature set.

Hotello has no recent reviews, and its overall rating remains at zero, providing no current data on user satisfaction. Given the active, positive feedback for Noovy, it’s clearly the higher-rated platform by hoteliers. Edge: Noovy.

How Much Do Hotello and Noovy Cost?

Hotello’s pricing details are unavailable, suggesting it may be on a custom or enterprise pricing model. Noovy charges €£$5 per room per month, with no setup fee or trial, making it one of the most affordable comprehensive PMS solutions on the market.

If cost is a major factor, Noovy’s transparent and low-cost model offers a compelling value. Hotello’s lack of pricing transparency makes direct comparison difficult, but Noovy’s clear, affordable pricing supports its value proposition.

What Type of Hotel Should Use Hotello?

• Hotels seeking a simple, cloud-based PMS with core management functions.
• Small hotels or inns that don’t require extensive integrations or automation.
• Properties prioritizing reliability over advanced features.
• Hotels with tight budgets that prefer straightforward solutions.

Not ideal if:

• Your hotel needs advanced automation, revenue management, or integrated booking engines.
• You require a system with detailed housekeeping or guest communication tools.
• Your property is looking to expand features through numerous integrations.

What Type of Hotel Should Use Noovy?

• Hotels wanting an all-in-one management platform with integrated channel management and booking engine.
• Hotels seeking automation, real-time reporting, and guest communication tools.
• Properties that prioritize ease of onboarding and active user support.
• Hotels in need of multi-language and multi-currency capabilities.

Not ideal if:

• Your hotel prefers a minimal or basic PMS without extensive features.
• You have a very tight budget and prefer free or very low-cost options.
• Your hotel operates with a very small team that doesn’t need automation.

Noovy vs Hotello: The Bottom Line for Hotels

The core difference lies in the scope and recent user feedback. Hotello offers a minimal, reliable PMS, but the lack of recent reviews and features makes it a questionable choice for modern hotels looking for growth.

If your hotel needs a comprehensive, easy-to-use platform with active support and broad integrations, Noovy is the clear winner. Its 19 recent reviews and high scores across categories make it a trusted choice for hotels aiming to modernize and expand their management capabilities.

Choose Hotello only if simplicity, minimal features, and a basic PMS suffice. For most hotels that want automation, growth, and confidence backed by recent user feedback, Noovy is the better fit.