The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hune Door Lock shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, Hune Door Lock users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
| Hune Door Lock |
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Integration and Onboarding
▾
|
|
|
+
System Performance and Reliability
▾
|
|
|
+
Reservation Management
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
Room Management and Housekeeping
▾
|
|
|
−
Reservation Management
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Hune Door Lock |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | Hune Door Lock |
|
|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | Hune Door Lock |
|
|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing the right property management system (PMS) is critical for your hotel's operations, guest experience, and revenue growth. With Hune Door Lock offering virtually no reviews and no active ratings, and Stayntouch boasting over 317 reviews with recent feedback, the decision heavily favors the latter. Stayntouch's strong market presence and high user ratings make it the more reliable option for hoteliers seeking a comprehensive, scalable PMS solution.
Both products aim to streamline hotel operations, but they diverge significantly in market maturity, features, and user feedback. Do you prioritize a well-reviewed, feature-rich platform or are you considering a niche product with limited data? The answer hinges on your hotel’s size, complexity, and growth ambitions.
Hune Door Lock is a lock-specific product, primarily focused on electronic door access solutions, with no reviews or detailed feature set available. Stayntouch, by contrast, is a cloud-based PMS designed to handle reservations, front desk, revenue, housekeeping, and more—serving hotels across the globe. The absence of reviews for Hune Door Lock leaves a significant gap in understanding its real-world performance, while Stayntouch’s current review count and recent feedback provide a clearer picture of its capabilities.
Stayntouch’s 317 reviews and a 4.56/5 overall rating, coupled with recent positive comments about ease of use and onboarding, establish it as the more dependable choice. With no active data for Hune Door Lock, it’s difficult to assess whether it can meet the operational demands of your hotel.
If your hotel needs a robust, full-featured PMS tailored for multi-property management, revenue optimization, and guest engagement, go with Stayntouch. Its extensive feature set, proven scalability, and high user satisfaction make it ideal for mid-sized to large hotels aiming for digital transformation.
If your goal is electronic door access, with a specific focus on keyless entry, Hune Door Lock might be relevant—but only if its performance and integration are proven, which current reviews do not support. For operational management, Stayntouch remains the clear choice.
Stayntouch scores 4.7/5 for ease of use based on 26 recent reviews, with comments highlighting its intuitive interface, quick onboarding, and mobile-friendly design. Reviewers praise its simplicity, with one saying, “The system is very easy to learn and operate, even for new staff.”
Hune Door Lock’s lack of reviews and ratings makes it impossible to gauge usability. Given the absence of user feedback, Stayntouch’s clearly superior standing makes it the safer, more user-friendly choice.
Edge: Stayntouch.
Stayntouch offers an impressive 49 features, including revenue management, online check-in, group handling, guest profiles, mobile app, integrated payment processing, and more. These tools directly impact operational efficiency and guest satisfaction.
Hune Door Lock, by comparison, only provides electronic lock solutions with no additional functionalities listed. Without additional features, Hune Door Lock cannot match the breadth or depth of Stayntouch’s offerings.
Edge: Stayntouch.
Stayntouch’s support ratings average 4.68/5, with reviews citing excellent onboarding, responsive technical support, and helpful training resources. One review notes, “Their support team is always friendly and quick to assist,” reflecting consistent positive experiences.
Hune Door Lock’s support data is unavailable, making it impossible to compare. Based on current information, Stayntouch’s support system is clearly more reliable.
Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including popular systems like RoomPriceGenie and STAAH, enabling seamless operations across various hotel functions. Its open API allows extensive custom integrations, essential for complex property setups.
Hune Door Lock has only one verified partner, Yanolja Cloud Solution, limiting its ability to connect with other hotel systems or enhance functionalities. For a scalable, connected hotel operation, Stayntouch’s integrations are far superior.
Edge: Stayntouch.
Given the lack of reviews and ratings for Hune Door Lock, it cannot be rated by hoteliers. Stayntouch, with over 317 reviews and a 4.56/5 overall score, is highly regarded across various hotel segments, including boutique, branded, and independent hotels.
More recent reviews highlight its ease of use, support quality, and feature set, making Stayntouch the preferred choice for property managers seeking proven customer satisfaction.
Edge: Stayntouch.
Hune Door Lock does not specify its pricing model or costs, leaving hotel operators in the dark about investment requirements. Stayntouch charges a base fee of $800, with no ongoing monthly or implementation fees listed, but detailed pricing may vary based on hotel size and needs.
Given the transparency and clarity of Stayntouch’s pricing, hoteliers can better plan their budgets, whereas Hune Door Lock’s costs remain undefined.
Not ideal if:
Not ideal if:
Stayntouch is a feature-rich, widely-reviewed PMS designed for hotels that prioritize operational efficiency, guest experience, and scalability. Its extensive integrations, proven support, and high user ratings make it the clear choice for most hotels looking for a comprehensive management system.
Hune Door Lock appears to serve a niche market focused solely on door access, with no review data to support its broader utility. Unless your hotel’s needs are limited to electronic locks, Stayntouch offers the functionality, reliability, and market confidence necessary to support your growth.
If you need a full hotel management solution that can grow with your property, Stayntouch is the recommended platform. For specialized access control, Hune Door Lock might be relevant, but only with confirmed performance and integration support.
Final Recommendation: For your hotel’s core management needs, Stayntouch is the more trustworthy, well-supported choice—especially given its extensive review history and ongoing positive ratings.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Hune Door Lock |
|
|
|---|---|---|
| Starting Price | — | From $800/mo |
According to HTR's product database, Hune Door Lock and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Hune Door Lock |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hune Door Lock and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Hune Door Lock offers 1 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hune Door Lock: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hune Door Lock has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor