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IDeaS Revenue Solutions vs. Infor EzRMS:
Which Is Right for You?
TLDR
We analyzed 674 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
IDeaS shines in customer support and ROI — especially for independent properties (4.6/5) , with exclusive features like Mobile App and Controlled Automation/Algorithm Customization.
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM.
How Does IDeaS Revenue Solutions Compare to Infor EzRMS?
Side-by-side ratings based on 674 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 634 | 40 |
What Are the Pros and Cons of IDeaS Revenue Solutions vs Infor EzRMS?
After analyzing 674 verified reviews, IDeaS users most value its visual reporting & data insights, advanced forecasting and pricing, revenue optimization & automation, while Infor users highlight customer support, reporting capabilities, forecasting support. Click any theme to see what reviewers say.
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Visual Reporting & Data Insights
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Customer Support
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Advanced Forecasting and Pricing
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Reporting Capabilities
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Revenue Optimization & Automation
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Forecasting Support
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Support and Training
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User-Friendly Interface
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Cost and Pricing Structure
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Rate Recommendations
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Robust Integration Capabilities
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Forecast Accuracy
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PMS Integration
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IDeaS vs Infor: Rankings by Hotel Segment
How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #12 36 reviews | #43 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #2 229 reviews | #24 11 reviews |
| Large (75-199 rooms) ▾ | #1 217 reviews | #7 19 reviews |
| X-Large (200+ rooms) ▾ | #1 108 reviews | #11 5 reviews |
By Property Type
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| Boutique ▾ | #3 224 reviews | #24 19 reviews |
| Luxury ▾ | #1 354 reviews | #18 23 reviews |
| Branded / Chain ▾ | #1 281 reviews | #15 19 reviews |
| Extended Stay ▾ | #3 53 reviews | #35 1 reviews |
By Region
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| North America ▾ | #2 145 reviews | #22 2 reviews |
| Europe ▾ | #4 207 reviews | #28 6 reviews |
| Asia Pacific ▾ | #1 152 reviews | #7 21 reviews |
| Middle East ▾ | #1 49 reviews | #16 1 reviews |
The Decision
Choosing between IDeaS Revenue Solutions and Infor EzRMS hinges on your hotel’s specific needs and priorities. Both systems aim to optimize revenue through demand forecasting and dynamic pricing, but they diverge sharply in complexity, feature depth, and user experience. Since IDeaS boasts a significantly higher review count and more recent user feedback, it provides a more current perspective. Are you ready to select the revenue management system best suited to your hotel?
Is IDeaS or Infor Better for Hotels?
IDeaS and Infor EzRMS are both designed to boost your hotel's revenue by automating pricing decisions and demand forecasts. However, IDeaS emphasizes deep analytics, automation, and multi-property management, making it ideal for hotels seeking sophistication and comprehensive control. In contrast, Infor EzRMS offers a more straightforward, modular approach with a focus on demand forecasting and rate recommendations, suitable for hotels that prioritize ease of use over extensive features. Do you need a robust, all-encompassing solution, or a simpler, targeted tool?
Infor EzRMS vs IDeaS: Which Should Your Hotel Choose?
If your hotel needs a sophisticated platform with advanced automation, deep analytics, and multi-property oversight, go with IDeaS. It’s especially suited for larger or complex operations that require comprehensive control, as evidenced by its 439 reviews and a 4.54/5 rating, with recent feedback confirming its ongoing improvements. If your hotel is smaller or just starting with revenue management, and you prefer straightforward functionality, Infor EzRMS can suffice, but it’s rated lower in support and recent reviews, with only 39 reviews and limited recent feedback.
In summary, for hotels aiming to maximize revenue with a high degree of automation and analytics, IDeaS is the clear choice. For those prioritizing simplicity and basic forecasting, Infor may be enough but offers less in support and upgrade frequency.
Is IDeaS or Infor Easier to Use?
IDeaS receives a higher ease-of-use rating (4.57/5) compared to Infor EzRMS (4.49/5), reflecting a more intuitive interface and onboarding process, supported by over 43 recent reviews emphasizing its user-friendly dashboards and support. Users frequently mention that IDeaS’s onboarding process is smooth, and the platform’s visual analytics are straightforward to interpret. While Infor is also rated well, its reported issues with navigating filters and understanding complex recommendations suggest a steeper learning curve.
Edge: IDeaS.
Which Has Better Features: IDeaS or Infor?
IDeaS offers 46 unique features—including advanced analytics dashboards, "what-if" scenario analysis, multi-property management, open API, inventory management, mobile app, and AI-powered optimization—well beyond the 8 features exclusive to Infor. These capabilities enable sophisticated demand modeling, comprehensive automation, and granular control, which are highlighted in user reviews. Conversely, Infor provides only basic demand forecasting and rate recommendation functionalities, lacking the extensive tools IDeaS offers.
Edge: IDeaS.
Which Has Better Customer Support: IDeaS or Infor?
IDeaS scores higher in support ratings (4.39/5) versus Infor’s 4.04/5, with reviews praising IDeaS’s proactive, knowledgeable support team, often described as responsive and helpful. Many users commend IDeaS for its white glove onboarding and ongoing consultation, which reduces the complexity of implementation. Infor’s support, while generally responsive, has been criticized for slower responses and less comprehensive onboarding, especially given the system’s limited recent review activity.
Edge: IDeaS.
Which Has More Integrations: IDeaS or Infor?
IDeaS counts 98 verified integration partners, slightly fewer than Infor’s 113, but both systems share 40 common partners. IDeaS’s integrations include popular PMS and distribution systems like HotelRunner, STR, and apaleo, facilitating seamless data flow. Infor’s additional integrations with Tripleseat and HotelIQ provide expanded options, especially for larger chains. However, IDeaS’s extensive partner network and open API give your hotel more flexibility for tailored integrations.
Edge: Infor.
Which Do Hoteliers Rate Higher: IDeaS or Infor?
IDeaS maintains a higher overall rating at 4.54/5, with recent reviews in the last six months confirming ongoing improvements. Hotels of all segments, from independent to branded, rate IDeaS higher, especially for its forecasting accuracy and automation features. Infor’s reviews are more limited and less recent, with a 4.46/5 rating, mostly from smaller hotels and boutique properties, indicating less recent user satisfaction or support enhancements.
Edge: IDeaS.
How Much Do IDeaS and Infor Cost?
IDeaS charges a base price of $1,200 per month, with no free tier or trial available. Pricing details for Infor EzRMS are not publicly disclosed, which makes direct comparison challenging. However, given Infor’s extensive enterprise focus, its pricing can be higher and more customized. Your decision should factor in the total cost of ownership, considering the scale and complexity of your hotel operations.
What Type of Hotel Should Use IDeaS?
- Hotels seeking robust automation and deep analytics, including large resorts, branded hotels, or multi-property groups.
- Teams that want to leverage AI-driven demand forecasting and scenario analysis to refine pricing strategies.
- Hotels aiming for comprehensive revenue management, including group and segment management.
- Properties that require extensive integrations with other hotel systems and advanced reporting.
- Not ideal if your hotel is small or just beginning revenue management; the system’s complexity might be overwhelming.
What Type of Hotel Should Use Infor?
- Smaller hotels or boutique properties seeking straightforward demand forecasting and basic rate recommendations.
- Teams that value ease of use and minimal training, with less need for extensive analytics.
- Hotels with existing property management systems compatible with Infor’s integrations.
- Hotels that prefer a modular approach, gradually adding functionalities as needed.
- Not ideal if your hotel requires advanced automation, deep analytics, or multi-property management at scale.
IDeaS vs Infor: The Bottom Line for Hotels
IDeaS offers a feature-rich, AI-powered revenue management solution suited for larger, complex hotels or portfolios that demand sophisticated control. Its extensive reviews, recent updates, and higher support ratings make it the more reliable choice for strategic revenue growth.
Choose IDeaS if your hotel prioritizes automation, deep analytics, and scalability. Opt for Infor if your operation is smaller, needs simplicity, and has limited budget or technical capacity.
In conclusion, for most hotels actively seeking a proven, well-supported, and feature-rich platform with recent user validation, IDeaS stands out as the superior option. It provides the tools and confidence needed to maximize revenue and streamline decision-making in today’s competitive environment.
Which Features Does IDeaS Revenue Solutions Have That Infor EzRMS Doesn't (and Vice Versa)?
According to HTR's product database, IDeaS Revenue Solutions and Infor EzRMS share 24 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| "What-if" scenario analysis | ||
| Analytics dashboard | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Inventory Management | ||
| Itinerary Printouts | ||
| Mobile App | ||
| Multi-property Management | ||
| Open API | ||
| Seating Management | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 42 more features differ between these products.
Real-World Results: IDeaS vs Infor by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"IDeaS was hands-down the best solution for our property, and we installed G3 RMS in October 2019 with just enough lead time to be fully optimized before the March 2020 shutdown,” s..."
No published case study for this goal yet.
"Optix has become the revenue team’s go-to first thing each day, but I’m using it every day as well, in every meeting, along with the other heads of our commercial team in Ireland,..."
No published case study for this goal yet.
IDeaS vs Infor: The Bottom Line
What hoteliers love
The system's comprehensive reporting, visualizing market analytics, and data insights receive strong acclaim. Users find these features invaluable for... The system's comprehensive reporting, visualizing market analytics, and data insights receive strong acclaim. Users find these features invaluable for strategic planning and decision-making, helping to simplify complex data into actionable insights that enhance revenue strategies and operational efficiency.
Reviewers frequently praise IDeaS for its accurate forecasting and dynamic pricing capabilities. Users mention its ability to automate rate recommenda... Reviewers frequently praise IDeaS for its accurate forecasting and dynamic pricing capabilities. Users mention its ability to automate rate recommendations and adjust strategies in line with market fluctuations, enabling optimal pricing outcomes. This helps hotels maximize their revenue and occupancy levels, fostering better short- and long-term performance.
Many users highlight the platform's ability to automate repetitive revenue management tasks. By leveraging AI, the system provides recommendations on... Many users highlight the platform's ability to automate repetitive revenue management tasks. By leveraging AI, the system provides recommendations on pricing and market strategies, reducing manual intervention and increasing precision, ultimately saving time and boosting revenue management efficiency.
Where hoteliers push back
Reviews discuss the high cost of IDeaS G3, often described as a substantial investment, with some feeling that the pricing is not always justified giv... Reviews discuss the high cost of IDeaS G3, often described as a substantial investment, with some feeling that the pricing is not always justified given the competitive market. Cost concerns are specifically raised by those with larger or multiple property portfolios.
IDeaS is noted for its seamless integration with various hotel management systems, enhancing operational fluidity and enabling comprehensive data util... IDeaS is noted for its seamless integration with various hotel management systems, enhancing operational fluidity and enabling comprehensive data utilization. This feature ensures real-time updates and efficient strategy execution across multiple platforms and channels.
Ranks higher for
Unique capabilities
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About IDeaS Revenue Solutions vs Infor EzRMS
Can IDeaS Revenue Solutions replace Infor EzRMS?
It depends on your requirements. IDeaS Revenue Solutions and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. IDeaS Revenue Solutions offers 98 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. IDeaS Revenue Solutions leads in ease of use at 4.6/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do IDeaS Revenue Solutions or Infor EzRMS offer a free plan?
IDeaS Revenue Solutions: No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank IDeaS Revenue Solutions and Infor EzRMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. IDeaS has an HT Score of 99 and Infor has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Revenue Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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