The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 40 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Fully automated revenue management.
IP-Hotels shines .
Side-by-side ratings based on 40 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 40 | 0 |
After analyzing 40 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while IP-Hotels users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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IP-Hotels |
|---|---|---|
| Small (10-24 rooms) | #43 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | — |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
| Segment |
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IP-Hotels |
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| Boutique ▾ | #24 19 reviews | — |
| Luxury ▾ | #18 23 reviews | — |
| Branded / Chain ▾ | #15 19 reviews | — |
| Extended Stay | #35 1 reviews | — |
By Region
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IP-Hotels |
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| North America | #22 2 reviews | — |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | — |
| Middle East | #16 1 reviews | — |
Choosing the right revenue management system (RMS) hinges on your hotel's specific needs for data accuracy, feature depth, integration, and support. Infor EzRMS by Infor stands out with its extensive review presence and recent positive feedback, making it a clear choice for hotels seeking a proven, feature-rich solution. IP-Hotels offers a broader concept but lacks recent reviews or demonstrated market presence, making its suitability less certain. Are you ready to compare these two platforms in detail?
Both Infor EzRMS and IP-Hotels aim to optimize your hotel’s revenue through automated pricing and demand forecasts. Infor provides an established, globally recognized platform with a high HTR Score and over 39 recent reviews, reflecting ongoing user satisfaction. Conversely, IP-Hotels has no recent reviews or notable market presence, which raises questions about its current effectiveness and support.
Infor consistently garners higher ratings in ease of use, support, and overall satisfaction, thanks to its detailed reporting, automation, and extensive integrations. IP-Hotels, with no recent customer feedback, lacks publicly available data on performance, making it difficult to gauge its reliability or user experience. Given the current data, Infor EzRMS is the more dependable choice. Would you prefer to rely on a product with proven results and ongoing support?
If your hotel needs a comprehensive, well-supported revenue management system with proven track record, go with Infor EzRMS. It’s ideal for hotels that operate multiple properties, require detailed analytics, and want extensive integrations and automation features. If your hotel is smaller, with limited tech resources and no urgent need for advanced automation or deep analytics, IP-Hotels might seem appealing, but the lack of recent reviews is a significant concern.
For properties in competitive markets like city centers or branded hotels, Infor’s broad feature set and proven performance make it the safer, more strategic choice. Smaller independents or niche boutique hotels with minimal revenue management complexity might consider IP-Hotels, but risk limited support and uncertain performance. Which of these profiles matches your hotel's priorities?
Infor EzRMS scores highly on ease of use, with a 4.49/5 rating and positive reviews praising its user-friendly interface and stable operation. Users say it’s generally straightforward to learn, with detailed dashboards that simplify complex data analysis, making onboarding smoother. Support staff are known for quick, effective responses, contributing to overall user satisfaction.
In contrast, IP-Hotels has no recent reviews or ratings publicly available, so its user experience remains unverified. The absence of feedback makes it impossible to compare directly, but the lack of a known user base suggests it may not have the same level of polish or support infrastructure. Edge: Infor EzRMS.
Infor EzRMS boasts 32 unique features not found in IP-Hotels, including dynamic pricing, client CRM, task management, content/file management, automated revenue controls, group pricing, analytics dashboards, and open API access. Its feature set supports hotel automation at every level, enabling sophisticated demand forecasting and revenue strategies.
IP-Hotels offers no detailed feature list or unique functionalities, making it difficult to assess its capabilities. The absence of documented features beyond basic revenue management suggests it may lack the advanced automation, integrations, and analytics that make Infor stand out. Edge: Infor EzRMS.
With a customer support rating of 4.04/5 and high praise from users for responsiveness and problem-solving, Infor EzRMS demonstrates strong post-sale support. Customers highlight its quick response times and effective assistance, which are critical for operational stability.
IP-Hotels has no recent reviews or support ratings, leaving its support quality unverified. The lack of feedback raises concerns about ongoing assistance, especially for complex revenue management needs. Given the importance of reliable support in revenue management, Infor EzRMS clearly holds the edge here.
Infor EzRMS integrates with over 113 verified partners, including major hotel technology providers such as Trevo, Omnibees, HQ Revenue, and Fairmas. These integrations facilitate seamless data flow across property management, channel managers, and financial systems, simplifying your revenue strategy.
IP-Hotels has no publicly documented integrations or partner network, which limits its appeal for hotels relying on complex tech stacks. Without proven integrations, your team might face manual data entry or system inefficiencies. Edge: Infor EzRMS.
Based on recent reviews, Infor EzRMS maintains an overall rating of 4.46/5, with 86% of users recommending it. Reviews from hotel segments like city center hotels and branded properties highlight its accuracy, ease of use, and strong customer support. The recent reviews reinforce its ongoing performance and user satisfaction.
IP-Hotels, lacking recent feedback, cannot be reliably rated. The absence of reviews or ratings means its effectiveness and user approval are unverified, which is a risk for hotels seeking proven solutions. Given the current review landscape, Infor EzRMS leads decisively.
Both products do not publicly disclose detailed pricing. Infor EzRMS is offered as a subscription-based system without an upfront fee, but specific costs typically depend on hotel size, property count, and modules selected. It does not provide a freemium or trial version, which is common in enterprise SaaS.
IP-Hotels also does not list pricing details or trial options publicly, making direct comparison difficult. Typically, enterprise RMS solutions involve custom quotes based on property size and requirements. For precise costs, direct vendor inquiry is necessary. Do you prefer a transparent or bespoke pricing arrangement?
Not ideal if your hotel is a small boutique with limited operational complexity or minimal tech infrastructure. Also, if your team prefers a simple, low-cost solution with basic features, EzRMS may be overkill.
Not ideal if your hotel requires sophisticated automation, deep analytics, or extensive integrations. Hotels with larger portfolios or those operating in highly competitive markets should look elsewhere.
Infor EzRMS is a well-established, feature-rich revenue management platform trusted by major hotel brands, with recent reviews confirming its effectiveness. Its extensive integrations, automation capabilities, and user feedback make it a more reliable choice for most hotels seeking proven results.
Choose Infor EzRMS if your hotel prioritizes automation, accuracy, support, and scalability—especially if managing multiple properties or needing advanced analytics. Its higher review count and recent positive ratings solidify its position as the preferred RMS.
IP-Hotels appears to be a less proven, less supported option, suitable only for very small or low-complexity hotels willing to risk limited support and uncertain performance. Without recent reviews or detailed features, it’s difficult to recommend confidently.
In conclusion, for hotels looking for a dependable, comprehensive revenue management system with a track record of customer satisfaction, Infor EzRMS is the clear pick. It offers the most value, proven stability, and extensive integrations to help your hotel grow revenue efficiently.
According to HTR's product database, Infor EzRMS and IP-Hotels share 0 features. Here are the key differences — features one has that the other lacks.
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IP-Hotels |
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Dynamic Pricing | ||
| Seating Management | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 20 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and IP-Hotels share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while IP-Hotels offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor EzRMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. IP-Hotels: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and IP-Hotels has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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