The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 768 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM.
RoomPriceGenie shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
Side-by-side ratings based on 768 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 40 | 728 |
After analyzing 768 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while RoomPriceGenie users highlight dynamic pricing, ease of use and interface, support and responsiveness. Click any theme to see what reviewers say.
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Customer Support
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Dynamic Pricing
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Reporting Capabilities
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Ease of Use and Interface
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Forecasting Support
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Support and Responsiveness
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User-Friendly Interface
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Forecasting and Market Analysis
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Rate Recommendations
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Advanced Pricing Controls
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Forecast Accuracy
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Integration and API Concerns
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #43 1 reviews | #1 420 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | #4 171 reviews |
| Large (75-199 rooms) ▾ | #7 19 reviews | #8 17 reviews |
| X-Large (200+ rooms) ▾ | #11 5 reviews | #8 9 reviews |
By Property Type
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| Boutique ▾ | #24 19 reviews | #2 300 reviews |
| Luxury ▾ | #18 23 reviews | #3 126 reviews |
| Branded / Chain ▾ | #15 19 reviews | #3 131 reviews |
| Extended Stay ▾ | #35 1 reviews | #1 127 reviews |
By Region
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| North America ▾ | #22 2 reviews | #3 62 reviews |
| Europe ▾ | #28 6 reviews | #1 448 reviews |
| Asia Pacific ▾ | #7 21 reviews | #5 24 reviews |
| Middle East | #16 1 reviews | #12 2 reviews |
Choosing between Infor EzRMS and RoomPriceGenie hinges on your hotel’s size, complexity, and specific revenue management needs. Both systems aim to optimize your rates and occupancy, but they approach this goal differently. Infor EzRMS is a longstanding, comprehensive platform favored by large chains and multi-property groups, while RoomPriceGenie is tailored for independent hotels and small groups prioritizing simplicity and automation. Your decision should match your hotel's scale and operational style.
Are you seeking a well-established, feature-rich system with proven integration for multiple properties? Or do you prefer a straightforward, AI-powered solution that delivers quick results with less manual effort? Let’s compare these two systems in detail.
Infor EzRMS has been a dominant name in revenue management since 1999, with a broad feature set and a global presence across 15 countries. It caters primarily to larger hotels or chains needing detailed reporting, complex scheduling, and multi-property management. Its interface is sophisticated but may require dedicated training and expertise.
RoomPriceGenie, founded in 2017, is ranked as the #1 RMS in the 2026 HotelTechAwards, trusted by over 4,000 independent hotels worldwide. It emphasizes ease of use, automation, and rapid implementation, with high satisfaction ratings and a focus on boosting revenue by an average of +19%. Its recent reviews, over 52 in the last six months, signal more current user experience data than EzRMS’s zero recent reviews.
Given EzRMS’s extensive feature set and longer market history, it is better suited for hotels with complex revenue strategies and multiple properties. Conversely, RoomPriceGenie’s recent momentum and high customer satisfaction make it the clear choice for small to medium properties seeking quick, reliable results.
Will your hotel benefit more from a legacy platform or a nimble, AI-driven system? That’s the question.
If your hotel operates across several locations, especially in different regions, and needs detailed reporting, task management, and multi-property oversight, Infor EzRMS is the better fit. Its integrations with over 113 partners and support for advanced features like inventory management and client portals make it suitable for complex operations.
If your hotel is an independent property or a small group aiming for straightforward automation and rapid revenue uplift, RoomPriceGenie is preferable. Its ease of use, AI-driven dynamic pricing, and positive recent reviews—totaling 646 in the last six months—show it’s a trusted, current solution. The platform’s proven ability to increase revenue and save time is especially compelling for smaller teams.
To summarize: larger, multi-property hotels should lean toward EzRMS, while independent and smaller hotels looking for a simple, effective tool should choose RoomPriceGenie.
Ease of use is rated slightly higher for RoomPriceGenie, with a 4.8/5 score compared to EzRMS’s 4.49/5. RoomPriceGenie’s interface is praised for its simplicity, with many reviews highlighting how intuitively data is displayed and how straightforward it is to adjust pricing.
Infor EzRMS’s interface, while user-friendly, is more technical, requiring specific knowledge and training, especially when applying filters or generating reports. Its onboarding rating of 4.27/5 is good, but its complexity might slow new users down.
Edge: RoomPriceGenie.
Infor EzRMS offers 20 shared features plus 12 unique ones, including content management, inventory controls, and open pricing. Its specialized modules support complex workflows, making it suitable for multi-property chains with detailed operational needs.
RoomPriceGenie, on the other hand, boasts 32 exclusive features like AI optimization, market insights reporting, bulk adjustments, and "what-if" scenario analysis. Its advanced automation and control options are designed for simplicity and agility, often exceeding the feature count of EzRMS in areas like market intelligence, dynamic adjustments, and real-time data.
Edge: RoomPriceGenie.
Customer support ratings favor RoomPriceGenie at 4.85/5, with reviews emphasizing the team’s promptness, responsiveness, and helpfulness. Users report quick problem resolution and proactive onboarding, often praising their ongoing support.
Infor EzRMS’s support scores 4.04/5, with some reviewers noting high responsiveness but also occasional delays or functional issues following updates. The complexity of EzRMS may require dedicated support channels, but recent reviews suggest RoomPriceGenie’s support is more consistently praised.
Edge: RoomPriceGenie.
RoomPriceGenie’s recent reviews are overwhelmingly positive, with a 96% likelihood to recommend and a 4.87/5 overall rating based on 646 reviews in the last six months. Hotels across various segments, especially independent and boutique properties, report substantial revenue increases and time savings.
EzRMS, with only 39 reviews, has a 4.46/5 overall score, mainly from larger hotels and chains. Its older reviews show value, but recent data is lacking, making RoomPriceGenie the stronger-rated product currently.
Edge: RoomPriceGenie.
Pricing details for EzRMS are not publicly available, but it is known to involve implementation fees and module-based costs, often making it an expensive investment suitable for larger operations.
RoomPriceGenie’s pricing starts at $500 monthly, with no implementation fees or hidden charges, making it accessible for small hotels and groups. Its affordability combined with strong ROI makes it a compelling option for those with limited budgets.
Not ideal if you are a small or independent property without a revenue team, or if your operation requires straightforward automation.
Not ideal if your hotel requires deep customization, complex workflows, or multi-property management at scale.
The core difference is that EzRMS offers a more extensive, feature-rich platform tailored for larger, complex hotel operations, whereas RoomPriceGenie is a streamlined, AI-powered system designed for smaller hotels seeking quick results. EzRMS’s robust modules and integrations serve chains well but can be overwhelming for smaller teams.
Choose EzRMS if your property strategy involves detailed reporting, multi-property oversight, and complex workflows. Opt for RoomPriceGenie if you want a fast, intuitive system that reliably boosts revenue and saves time, especially if your hotel operates independently or in a small group.
In conclusion, for hotels that prioritize current reviews, rapid implementation, and high satisfaction, RoomPriceGenie is the clear winner. If your hotel needs a long-established, multi-faceted system with extensive configurations, EzRMS remains a strong choice, but it may lag behind in terms of recent user feedback and ease of use.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Infor EzRMS and RoomPriceGenie share 20 features. Here are the key differences — features one has that the other lacks.
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| Bulk Adjustments | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Define Cycles | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Price Explanation | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) | ||
| Yield Room Types Individually |
Showing top differences. 32 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"The goal is to sell the right room, at the right price, to the right guest."
No published case study for this goal yet.
"In the low and mid season we can sell the rooms on average 15% more expensive."
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
What hoteliers love
RoomPriceGenie's automation in real-time rate adjustments is praised for boosting ADR and optimizing revenue, especially during high demand periods. T... RoomPriceGenie's automation in real-time rate adjustments is praised for boosting ADR and optimizing revenue, especially during high demand periods. The system's ability to dynamically update pricing based on market demand supports hoteliers' objectives to maximize room rates without manual intervention. This feature is considered highly beneficial for hotels looking to enhance profitability efficiently.
The intuitive and user-friendly interface of RoomPriceGenie receives high praise. Users find it reduces complexity in pricing tasks and is easy to nav... The intuitive and user-friendly interface of RoomPriceGenie receives high praise. Users find it reduces complexity in pricing tasks and is easy to navigate, even for those with minimal training. This feature significantly contributes to operational efficiency and enables teams to focus on strategic activities.
RoomPriceGenie's support team receives commendation for their responsiveness and tailored assistance throughout implementation and ongoing use. Users... RoomPriceGenie's support team receives commendation for their responsiveness and tailored assistance throughout implementation and ongoing use. Users value their proactive approach in addressing concerns quickly, though some mention occasional lapses during onboarding.
Where hoteliers push back
Hoteliers appreciate the control RoomPriceGenie provides over pricing structures, allowing easy adjustments to rates and strategies. Despite this, the... Hoteliers appreciate the control RoomPriceGenie provides over pricing structures, allowing easy adjustments to rates and strategies. Despite this, they desire greater transparency in how price recommendations are calculated, aligning recommendations more closely with market fluctuations.
While integration with PMS offers value in automating pricing tasks, some users note delays in data updates and desire more robust reporting integrati... While integration with PMS offers value in automating pricing tasks, some users note delays in data updates and desire more robust reporting integrations. Addressing these could bolster RoomPriceGenie's operational alignment with broader hotel management systems.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and RoomPriceGenie share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while RoomPriceGenie offers 76. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomPriceGenie leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. RoomPriceGenie: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and RoomPriceGenie has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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