The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 63 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
Luxe Pricing shines in customer support and ROI , with exclusive features like Controlled Automation/Algorithm Customization.
Side-by-side ratings based on 63 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,400/mo |
| Verified Reviews | 40 | 23 |
After analyzing 63 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while Luxe Pricing users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #43 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | #35 5 reviews |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | #3 18 reviews |
By Property Type
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| Boutique ▾ | #24 19 reviews | #38 4 reviews |
| Luxury ▾ | #18 23 reviews | #20 14 reviews |
| Branded / Chain ▾ | #15 19 reviews | #18 12 reviews |
| Extended Stay | #35 1 reviews | — |
By Region
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| North America ▾ | #22 2 reviews | #9 23 reviews |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | — |
| Middle East | #16 1 reviews | — |
Choosing between Infor EzRMS and HouseCount by Luxe Pricing hinges on your hotel’s needs for control, automation, and existing systems. Both platforms address revenue management, but they diverge significantly in approach, complexity, and target users. Infor EzRMS offers a comprehensive, data-heavy approach suited for hotels seeking detailed insights, while HouseCount emphasizes effortless, autonomous pricing optimized in real-time. Which aligns better with your operational style?
Both products aim to maximize your hotel's revenue through pricing strategies, yet they operate differently. Infor EzRMS provides an extensive suite of features, detailed reporting, and integrations, making it ideal for hotels that want granular control and deep data analysis. Conversely, HouseCount automates pricing entirely, requiring minimal manual input, which suits hotels prioritizing simplicity and operational autonomy. Do you prefer a detailed, manual oversight or a set-it-and-forget-it solution?
Ultimately, Infor EzRMS’s strong focus on detailed forecast accuracy, multi-property management, and a broad feature set positions it as the better choice for hotels that value data depth and customization. HouseCount, with its autonomous pricing engine, appeals to hotels that seek to reduce manual efforts and rely on AI-driven decisions. Is your team ready to handle a more complex system, or do you want effortless automation?
If your hotel needs a detailed revenue management system with multi-property support, extensive reporting, and advanced forecasting, go with Infor EzRMS. It’s particularly suitable for larger hotels or chains that want control over pricing, detailed analytics, and integration with existing property management systems.
If your hotel prioritizes automation, minimal manual intervention, and real-time dynamic pricing, HouseCount is the better option. It fits single properties or multi-hotel portfolios that prefer an AI-driven, autonomous approach to revenue management, especially if your team has limited capacity for manual oversight.
For hotels with complex needs and a dedicated revenue team, EzRMS offers depth. For those seeking simplicity and automation, HouseCount delivers effortless control.
Infor EzRMS has a user-friendly interface rated 4.49/5 but involves a learning curve due to its extensive features and setup complexity. Onboarding for EzRMS is rated 4.27/5, with some users mentioning the need for staff training to fully utilize the system’s capabilities. Its detailed reporting and manual controls appeal to teams comfortable with data analysis.
HouseCount, rated 4.76/5 for ease of use and an onboarding score of 4.94/5, is designed for straightforward operation. Its automation reduces the need for extensive training, and the platform’s simplicity means your team can quickly adapt without sacrificing control.
Edge: HouseCount.
Infor EzRMS offers 14 features exclusive to its platform, including contact management, task management, group pricing evaluation, open API, and a mobile app—features catering to complex operational needs. It also boasts advanced forecasting, multi-property management, and deep data analysis tools, totaling 18 shared features.
HouseCount surpasses EzRMS with 24 unique features, such as AI optimization, automatic pricing updates, scenario analysis, and real-time booking pattern analysis. Its autonomous pricing engine and flexibility for single or multiple properties make it highly attractive for automation-focused teams.
Edge: HouseCount.
Infor EzRMS’s support scores 4.04/5, with reviewers praising responsiveness and helpful technical assistance. Users mention that support is effective but sometimes limited during off-hours or in resolving integration issues, especially with PMS.
HouseCount’s support, rated 4.9/5, receives high praise for rapid replies and ongoing strategic assistance. Customers report flawless vendor support, with positive comments on the team’s openness to suggestions and proactive communication.
Edge: HouseCount.
Infor EzRMS integrates with 113 verified partners, including key global systems like Oracle Hospitality, Trevo, and HQ revenue. Its extensive network supports complex multi-system workflows and broad operational flexibility.
HouseCount has just 3 verified integrations, notably with Luxe Pricing and Stayntouch. Although limited, these integrations are sufficient for users who prioritize core automation and real-time pricing rather than extensive system connectivity.
Edge: Infor EzRMS.
Infor EzRMS has 39 reviews, but it’s been inactive in the past six months, suggesting limited recent user feedback. Its overall rating of 4.46/5 is driven mainly by larger hotels and chains that value detailed analytics.
HouseCount has 21 reviews, all recent, with a 4.71/5 rating. Hotels across segments, especially those valuing automation and ease, rate it highly—96% are likely to recommend.
Edge: HouseCount.
Infor EzRMS does not publish pricing publicly, typically requiring a customized quote based on hotel size and complexity. Its pricing model often involves implementation fees and ongoing costs, reflecting its enterprise-level scope.
HouseCount costs $1,400/month, with no implementation fees, targeting small to mid-sized hotels or portfolios looking for straightforward, predictable expenses. Its pricing aligns with its automation focus, offering a more transparent model.
Not ideal if your hotel prefers minimal manual input or operates with limited staff.
Not ideal if your hotel requires detailed, manual control over pricing or extensive integrations.
Infor EzRMS is a comprehensive, data-rich revenue management system suited for hotels with complex needs and dedicated revenue teams. Its extensive features, integrations, and detailed analytics make it the choice for larger or chain hotels seeking control and customization.
HouseCount by Luxe Pricing offers a highly automated, user-friendly platform that excels in real-time, autonomous pricing. It is ideal for hotels that prefer a simple, effective approach to revenue management without the need for deep manual oversight.
If your hotel values detailed insight, multi-property management, and system integrations, Infor EzRMS is the clear choice. For hotels seeking effortless automation and rapid deployment, HouseCount provides a smarter, faster solution.
In conclusion, the decision depends on your operational style and strategic priorities: for control and depth, choose Infor EzRMS; for automation and simplicity, opt for HouseCount.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,400/mo |
According to HTR's product database, Infor EzRMS and HouseCount by Luxe Pricing share 18 features. Here are the key differences — features one has that the other lacks.
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Group Pricing | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Manage Restrictions | ||
| Manage Sell-Outs & Cancellations | ||
| Price Explanation | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 26 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and HouseCount by Luxe Pricing share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while HouseCount by Luxe Pricing offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HouseCount by Luxe Pricing leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. HouseCount by Luxe Pricing: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and Luxe Pricing has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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