The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 41 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Fully automated revenue management.
Maxim Rms shines .
Side-by-side ratings based on 41 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 40 | 1 |
After analyzing 41 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while Maxim Rms users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #43 1 reviews | #41 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | — |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #24 19 reviews | #47 1 reviews |
| Luxury ▾ | #18 23 reviews | — |
| Branded / Chain ▾ | #15 19 reviews | — |
| Extended Stay | #35 1 reviews | — |
By Region
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| North America | #22 2 reviews | — |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | #21 1 reviews |
| Middle East | #16 1 reviews | — |
Choosing the right revenue management system (RMS) is crucial for your hotel’s profitability and operational efficiency. Infor EzRMS and Maxim RMS both aim to automate pricing and forecasting, but they differ significantly in data depth, user experience, and global presence. Your decision hinges on whether you prioritize a well-established, feature-rich platform with extensive hotel reviews or a more streamlined, cost-effective solution with a narrower regional focus.
Both products seek to solve core revenue management challenges—optimizing rates, forecasting demand, and increasing revenue. However, their approaches diverge: Infor EzRMS emphasizes comprehensive automation and multi-property management, while Maxim RMS offers agility with real-time reforecasting and a focus on profit optimization. Which aligns better with your hotel’s needs?
Infor EzRMS is a globally recognized, mature system with a large base of reviews (39), many of which are recent, giving it a more current and reliable snapshot of performance. It offers extensive features, integrations, and a presence across multiple regions, making it suitable for large, multi-property chains and properties seeking in-depth analytics.
Maxim RMS, with only 1 review from the last six months, has limited recent data, and its reviews are less detailed, suggesting a smaller or regional user base. It emphasizes simplicity and affordability, with a focus on intra-day reforecasting and profit optimization, primarily for single-region hotels.
If your hotel needs a proven, detailed system with diverse features and extensive support, Infor EzRMS is the safer choice. If you prefer a lightweight, cost-effective platform with real-time reactions and simpler workflows, Maxim RMS might be appealing. Are you prepared for the level of complexity and scale your property requires?
If your hotel needs a comprehensive solution capable of managing multiple properties, detailed reporting, and extensive integrations, go with Infor EzRMS. It’s especially suitable if you operate in diverse regions or require advanced features like dynamic pricing, client communication portals, and automated revenue management.
Conversely, if your hotel is regional, smaller, or prioritizes quick setup and lower costs, Maxim RMS is a better fit. Its focus on micro-market controls, intra-day reforecasting, and profit maximization makes it ideal for properties that want to react swiftly to demand fluctuations without the complexity of a fully integrated enterprise system.
In summary, choose Infor EzRMS for scale, depth, and global support; pick Maxim RMS for agility, simplicity, and regional focus.
Infor EzRMS scores higher in ease of use with a rating of 4.49/5, compared to Maxim RMS at 4/5. EzRMS’s interface is generally intuitive, and its onboarding process earns a 4.27/5, with many users describing it as fairly user-friendly, particularly for those familiar with revenue management systems.
Maxim RMS is praised for its straightforwardness, with a 4/5 ease rating and a faster, simpler onboarding process, making it attractive for smaller teams or hotels new to automation. However, EzRMS’s extensive features can lead to a steeper learning curve.
Edge: Infor EzRMS.
Infor EzRMS offers a broad suite of 32 exclusive features, including dynamic pricing, CRM, task management, client communication portals, automated room-type pricing, and advanced analytics dashboards. Its open API and mobile app further support extensive customization and mobility.
Maxim RMS does not list additional features beyond core revenue management capabilities, focusing instead on micro-market controls and intra-day reforecasting. It lacks the depth and breadth of Infor’s feature set.
Edge: Infor EzRMS.
With a customer support rating of 4.04/5, Infor EzRMS is generally regarded as reliable, with reviews highlighting responsive and effective support teams. Many users appreciate the support’s quick problem resolution and helpfulness.
Maxim RMS’s support scores 2.5/5, with reviews consistently criticizing support quality and responsiveness. Support issues are a common concern, especially given the limited review data.
Edge: Infor EzRMS.
Infor EzRMS boasts 113 verified partners, including integrations with popular PMS, channel managers, and revenue tools like Trevo, Fairmas, and Birchstreet. These integrations facilitate seamless data flow and operational efficiencies across properties.
Maxim RMS offers no verified integrations, limiting its ability to connect with other hotel systems. This restricts automation and data synchronization, making EzRMS more adaptable.
Edge: Infor EzRMS.
Hoteliers rate Infor EzRMS significantly higher overall, with a 4.46/5 score and an 86% likelihood to recommend, based on 39 reviews—many recent—covering diverse property segments. Users praise its detailed reporting, automation, and multi-property management.
Maxim RMS has a 3/5 overall rating from just one review, with limited feedback. Its user satisfaction appears lower due to support concerns and its regional focus.
Edge: Infor EzRMS.
Pricing details for both products are not publicly disclosed. Typically, Infor EzRMS involves implementation fees, but no specific costs are listed. Maxim RMS also does not specify pricing, emphasizing its cost-effectiveness as a key selling point.
Both systems require direct vendor contact for quotes, so budget considerations should be discussed during consultations.
Not ideal if your hotel is small, regional, or has limited technical support resources, given EzRMS’s complexity.
Not ideal if your hotel requires deep integrations, multi-property management, or extensive automation.
Infor EzRMS is a comprehensive, highly-rated revenue management system suited for larger, multi-property hotels and chains. Its extensive features, integrations, and global presence make it a robust choice for hotels seeking detailed analytics and automation.
Maxim RMS offers a more streamlined, cost-effective alternative focusing on intra-day revenue management, best for regional or smaller hotels prioritizing speed and simplicity. Its limited integrations and support, along with fewer recent reviews, make it less suitable for complex, multi-property operations.
If your hotel values depth, scale, and proven support, Infor EzRMS is the clear choice. If you need quick deployment, affordability, and regional focus, consider Maxim RMS.
According to HTR's product database, Infor EzRMS and Maxim RMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Dynamic Pricing | ||
| Seating Management | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 20 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and Maxim RMS share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while Maxim RMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor EzRMS leads in ease of use at 4.5/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. Maxim RMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and Maxim Rms has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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