Infor EzRMS vs. Maxim RMS: Which Is Right for You?

Updated May 16, 2026  ·  41 verified reviews analyzed

TLDR

We analyzed 41 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Infor shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Fully automated revenue management.

Maxim Rms shines .

See the full breakdown below ↓

How Does Infor EzRMS Compare to Maxim RMS?

Side-by-side ratings based on 41 verified hotelier reviews on HTR.

HTScore
25
0
Likelihood to Recommend
86%
70%
Ease of Use
4.5/5
4.0/5
Customer Support
4.5/5
2.5/5
Value for Money
4.1/5
3.0/5
Starting Price Contact sales Contact sales
Verified Reviews 40 1

What Are the Pros and Cons of Infor EzRMS vs Maxim RMS?

After analyzing 41 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while Maxim Rms users highlight . Click any theme to see what reviewers say.

Infor Infor Maxim Rms Maxim Rms
Pros
+ Customer Support
+ Reporting Capabilities
+ Forecasting Support
+ User-Friendly Interface
Cons
Rate Recommendations
Forecast Accuracy
PMS Integration

Infor vs Maxim Rms: Rankings by Hotel Segment

How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Infor Infor Maxim Rms Maxim Rms
Small (10-24 rooms) #43 1 reviews #41 1 reviews
Mid-Size (25-74 rooms) #24 11 reviews
Large (75-199 rooms) #7 19 reviews
X-Large (200+ rooms) #11 5 reviews

By Property Type

Segment Infor Infor Maxim Rms Maxim Rms
Boutique #24 19 reviews #47 1 reviews
Luxury #18 23 reviews
Branded / Chain #15 19 reviews
Extended Stay #35 1 reviews

By Region

Segment Infor Infor Maxim Rms Maxim Rms
North America #22 2 reviews
Europe #28 6 reviews
Asia Pacific #7 21 reviews #21 1 reviews
Middle East #16 1 reviews

The Decision

Choosing the right revenue management system (RMS) is crucial for your hotel’s profitability and operational efficiency. Infor EzRMS and Maxim RMS both aim to automate pricing and forecasting, but they differ significantly in data depth, user experience, and global presence. Your decision hinges on whether you prioritize a well-established, feature-rich platform with extensive hotel reviews or a more streamlined, cost-effective solution with a narrower regional focus.

Both products seek to solve core revenue management challenges—optimizing rates, forecasting demand, and increasing revenue. However, their approaches diverge: Infor EzRMS emphasizes comprehensive automation and multi-property management, while Maxim RMS offers agility with real-time reforecasting and a focus on profit optimization. Which aligns better with your hotel’s needs?

Is Infor EzRMS or Maxim RMS Better for Hotels?

Infor EzRMS is a globally recognized, mature system with a large base of reviews (39), many of which are recent, giving it a more current and reliable snapshot of performance. It offers extensive features, integrations, and a presence across multiple regions, making it suitable for large, multi-property chains and properties seeking in-depth analytics.

Maxim RMS, with only 1 review from the last six months, has limited recent data, and its reviews are less detailed, suggesting a smaller or regional user base. It emphasizes simplicity and affordability, with a focus on intra-day reforecasting and profit optimization, primarily for single-region hotels.

If your hotel needs a proven, detailed system with diverse features and extensive support, Infor EzRMS is the safer choice. If you prefer a lightweight, cost-effective platform with real-time reactions and simpler workflows, Maxim RMS might be appealing. Are you prepared for the level of complexity and scale your property requires?

Infor EzRMS vs Maxim RMS: Which Should Your Hotel Choose?

If your hotel needs a comprehensive solution capable of managing multiple properties, detailed reporting, and extensive integrations, go with Infor EzRMS. It’s especially suitable if you operate in diverse regions or require advanced features like dynamic pricing, client communication portals, and automated revenue management.

Conversely, if your hotel is regional, smaller, or prioritizes quick setup and lower costs, Maxim RMS is a better fit. Its focus on micro-market controls, intra-day reforecasting, and profit maximization makes it ideal for properties that want to react swiftly to demand fluctuations without the complexity of a fully integrated enterprise system.

In summary, choose Infor EzRMS for scale, depth, and global support; pick Maxim RMS for agility, simplicity, and regional focus.

Is Infor EzRMS or Maxim RMS Easier to Use?

Infor EzRMS scores higher in ease of use with a rating of 4.49/5, compared to Maxim RMS at 4/5. EzRMS’s interface is generally intuitive, and its onboarding process earns a 4.27/5, with many users describing it as fairly user-friendly, particularly for those familiar with revenue management systems.

Maxim RMS is praised for its straightforwardness, with a 4/5 ease rating and a faster, simpler onboarding process, making it attractive for smaller teams or hotels new to automation. However, EzRMS’s extensive features can lead to a steeper learning curve.

Edge: Infor EzRMS.

Which Has Better Features: Infor EzRMS or Maxim RMS?

Infor EzRMS offers a broad suite of 32 exclusive features, including dynamic pricing, CRM, task management, client communication portals, automated room-type pricing, and advanced analytics dashboards. Its open API and mobile app further support extensive customization and mobility.

Maxim RMS does not list additional features beyond core revenue management capabilities, focusing instead on micro-market controls and intra-day reforecasting. It lacks the depth and breadth of Infor’s feature set.

Edge: Infor EzRMS.

Which Has Better Customer Support: Infor EzRMS or Maxim RMS?

With a customer support rating of 4.04/5, Infor EzRMS is generally regarded as reliable, with reviews highlighting responsive and effective support teams. Many users appreciate the support’s quick problem resolution and helpfulness.

Maxim RMS’s support scores 2.5/5, with reviews consistently criticizing support quality and responsiveness. Support issues are a common concern, especially given the limited review data.

Edge: Infor EzRMS.

Which Has More Integrations: Infor EzRMS or Maxim RMS?

Infor EzRMS boasts 113 verified partners, including integrations with popular PMS, channel managers, and revenue tools like Trevo, Fairmas, and Birchstreet. These integrations facilitate seamless data flow and operational efficiencies across properties.

Maxim RMS offers no verified integrations, limiting its ability to connect with other hotel systems. This restricts automation and data synchronization, making EzRMS more adaptable.

Edge: Infor EzRMS.

Which Do Hoteliers Rate Higher: Infor EzRMS or Maxim RMS?

Hoteliers rate Infor EzRMS significantly higher overall, with a 4.46/5 score and an 86% likelihood to recommend, based on 39 reviews—many recent—covering diverse property segments. Users praise its detailed reporting, automation, and multi-property management.

Maxim RMS has a 3/5 overall rating from just one review, with limited feedback. Its user satisfaction appears lower due to support concerns and its regional focus.

Edge: Infor EzRMS.

How Much Do Infor EzRMS and Maxim RMS Cost?

Pricing details for both products are not publicly disclosed. Typically, Infor EzRMS involves implementation fees, but no specific costs are listed. Maxim RMS also does not specify pricing, emphasizing its cost-effectiveness as a key selling point.

Both systems require direct vendor contact for quotes, so budget considerations should be discussed during consultations.

What Type of Hotel Should Use Infor EzRMS?

  • Hotels that operate multiple properties across regions and need extensive reporting and integrations.
  • Large hotel chains seeking automation to manage complex pricing strategies.
  • Properties with dedicated revenue teams requiring advanced forecasting and analytics.
  • Hotels looking for a proven, feature-rich system with a global presence.

Not ideal if your hotel is small, regional, or has limited technical support resources, given EzRMS’s complexity.

What Type of Hotel Should Use Maxim RMS?

  • Regional or boutique hotels focusing on rapid, real-time demand reactions.
  • Hotels with limited budgets seeking a more straightforward revenue management tool.
  • Properties that prefer micro-market controls and intra-day adjustments.
  • Teams that value simplicity and ease of onboarding over extensive customization.

Not ideal if your hotel requires deep integrations, multi-property management, or extensive automation.

Infor EzRMS vs Maxim RMS: The Bottom Line for Hotels

Infor EzRMS is a comprehensive, highly-rated revenue management system suited for larger, multi-property hotels and chains. Its extensive features, integrations, and global presence make it a robust choice for hotels seeking detailed analytics and automation.

Maxim RMS offers a more streamlined, cost-effective alternative focusing on intra-day revenue management, best for regional or smaller hotels prioritizing speed and simplicity. Its limited integrations and support, along with fewer recent reviews, make it less suitable for complex, multi-property operations.

If your hotel values depth, scale, and proven support, Infor EzRMS is the clear choice. If you need quick deployment, affordability, and regional focus, consider Maxim RMS.

How Much Do Infor EzRMS and Maxim RMS Cost?

Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Infor Infor Maxim Rms Maxim Rms

Which Features Does Infor EzRMS Have That Maxim RMS Doesn't (and Vice Versa)?

According to HTR's product database, Infor EzRMS and Maxim RMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Infor Infor Maxim Rms Maxim Rms
Client Communication Portal
Contact Management/CRM
Content & File Management
Dynamic Pricing
Seating Management
Task Management (Tasks & Reminders)

Showing top differences. 20 more features differ between these products.

Infor vs Maxim Rms: The Bottom Line

Infor
Infor
4.3/5 from 40 reviews

What hoteliers love

Customer Support 74% positive

EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.

Reporting Capabilities 71% positive

EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.

Forecasting Support 75% positive

The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.

Where hoteliers push back

Rate Recommendations 53% negative

EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.

Forecast Accuracy 63% negative

Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.

Ranks higher for

Bed & Breakfast & Inns #25 vs #47
Boutique #24 vs #47
City Center Hotels #18 vs #44
Resorts #33 vs #42

Unique capabilities

Dynamic Pricing Contact Management/CRM Task Management (Tasks & Reminders) Client Communication Portal Content & File Management
4.5/5 ease of use 4.0/5 support 113 integrations
Visit Profile
Maxim Rms
Maxim Rms
3.5/5 from 1 reviews

Ranks higher for

Small (10-24 rooms) #41 vs #43
4.0/5 ease of use 2.5/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Infor 4.5 vs 3.0 (+1.5)
Ease of Use Infor 4.5 vs 4.0 (+0.5)
Customer Support Infor 4.0 vs 2.5 (+1.5)
Value for Money Infor 4.1 vs 3.0 (+1.1)

Frequently Asked Questions About Infor EzRMS vs Maxim RMS

Can Infor EzRMS replace Maxim RMS?

It depends on your requirements. Infor EzRMS and Maxim RMS share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while Maxim RMS offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Infor EzRMS leads in ease of use at 4.5/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Infor EzRMS or Maxim RMS offer a free plan?

Infor EzRMS: No. Maxim RMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Infor EzRMS and Maxim RMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and Maxim Rms has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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