The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 44 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
TakeUp shines in ease of use and customer support , with exclusive features like Controlled Automation/Algorithm Customization.
Side-by-side ratings based on 44 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 40 | 4 |
After analyzing 44 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while TakeUp users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #43 1 reviews | #31 3 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | — |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #24 19 reviews | #46 1 reviews |
| Luxury ▾ | #18 23 reviews | #40 2 reviews |
| Branded / Chain ▾ | #15 19 reviews | — |
| Extended Stay | #35 1 reviews | — |
By Region
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| North America | #22 2 reviews | #19 4 reviews |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | — |
| Middle East | #16 1 reviews | — |
Choosing the right revenue management system (RMS) for your hotel hinges on your specific needs, budget, and operational scope. Infor EzRMS and TakeUp both aim to optimize your pricing strategies, but their approaches and strengths differ markedly. EzRMS provides a comprehensive, data-heavy platform favored by larger, multi-property hotels, while TakeUp offers an intuitive, AI-driven experience tailored to independent and boutique hotels. How do you determine which aligns best with your hotel’s unique context?
Both Infor EzRMS and TakeUp seek to enhance your hotel’s revenue through sophisticated pricing tools. EzRMS’s core strength lies in its extensive features, deep data analysis, and broad market reach, making it ideal for properties with complex revenue strategies. Conversely, TakeUp’s AI-powered automation emphasizes ease of use, human oversight, and rapid adjustments, targeting smaller, independent properties with less complex needs. Do you prioritize a feature-rich platform or a simple, adaptive approach?
If your hotel is part of a large chain or manages multiple properties, EzRMS is likely the better fit due to its extensive features—24 unique tools—and advanced reporting capabilities, with a 4.46/5 overall rating backed by 39 recent reviews. For independent hoteliers or boutique operators seeking straightforward, effective automation without extensive setup, TakeUp’s AI-driven platform, rated 5/5 in ease of use by 4 reviews, offers a more accessible solution. Do your operational needs lean towards complexity or simplicity?
EzRMS’s interface, rated 4.49/5, is considered fairly user-friendly but can require significant training due to its depth and complexity, especially for users unfamiliar with revenue management. TakeUp scores a perfect 5/5 for ease of use, with a clean, intuitive interface and a human support team that helps new users onboard smoothly. Edge: TakeUp.
EzRMS offers 24 unique features, including contact management, content and file management, channel management, multi-property oversight, and open API integrations—making it a robust platform for large operations. TakeUp provides 11 features, focusing on AI-driven rate adjustments, booking pattern analysis, exception management, and controlled automation—ideal for smaller hotels seeking targeted, smart pricing tools. Edge: Infor EzRMS.
EzRMS’s support, rated 4.04/5 based on 39 reviews, is generally responsive, with users praising its helpfulness but noting occasional delays during system updates. TakeUp’s support, rated 5/5 by its 4 reviews, receives high praise for personalized guidance, quick responses, and ongoing strategy insights. Edge: TakeUp.
EzRMS integrates with 113 verified partners, including major global systems like Channel Manager, Content Management, and Open API support, making it adaptable for complex ecosystems. TakeUp has 6 verified integrations, including PMS solutions like WebRezPro, RMS, and Cloudbeds, with a focus on streamlined property management. Edge: Infor EzRMS.
EzRMS’s overall rating of 4.46/5 stems from 39 reviews, predominantly from larger, branded hotels and chains, with an 86% likelihood to recommend. TakeUp, despite fewer reviews, boasts a perfect 5/5 rating, but mostly from boutique and independent hotels, with a 100% likelihood to recommend. Given the recent review activity and volume, EzRMS’s ratings are more representative of broad hotel segments. Edge: Infor EzRMS.
Infor EzRMS does not publicly list pricing, but it’s known to be a comprehensive, enterprise-level solution likely involving custom quotes and implementation fees. TakeUp charges a flat $500 monthly fee, with no mention of additional implementation costs. The pricing model of TakeUp is transparent and more accessible for smaller hotels.
Infor EzRMS offers a comprehensive, feature-rich platform ideal for large, complex hotel groups that need detailed data analysis, extensive integrations, and robust forecasting. TakeUp delivers a straightforward, AI-powered approach best suited for independent hotels and boutique properties seeking ease of use and rapid, automated pricing adjustments.
If your hotel manages multiple properties, requires broad system integrations, and values detailed reporting, EzRMS’s extensive capabilities make it the clear choice. Conversely, if your hotel prioritizes simplicity, human oversight, and cost transparency, TakeUp’s intuitive platform will likely serve you better.
Ultimately, your decision should align with your operational complexity, team expertise, and growth ambitions. For larger, data-driven operations, EzRMS’s proven track record and broad feature set make it the more compelling option. For smaller properties seeking agility and a lighter touch, TakeUp’s modern, human-supported AI approach is a strong fit.
According to HTR's product database, Infor EzRMS and TakeUp share 8 features. Here are the key differences — features one has that the other lacks.
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| Booking Pattern Analysis | ||
| Bulk Adjustments | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Price Explanation | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) | ||
| Yield Room Types Individually |
Showing top differences. 23 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and TakeUp share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while TakeUp offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. TakeUp leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. TakeUp: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and TakeUp has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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