The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 262 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines , with exclusive features like Employee Reporting and Management.
HOTELTIME shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Payment Log Reports and Menu Performance Reporting.
Side-by-side ratings based on 262 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 262 |
After analyzing 262 verified reviews, Infor users most value its , while HOTELTIME users highlight ease of use, system integration, reservation management. Click any theme to see what reviewers say.
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Ease of Use
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System Integration
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Reservation Management
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Remote Connectivity
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Order and Queue Management
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 109 reviews |
| Mid-Size (25-74 rooms) ▾ | #13 0 reviews | #1 105 reviews |
| Large (75-199 rooms) ▾ | — | #3 19 reviews |
| X-Large (200+ rooms) | — | #5 2 reviews |
By Property Type
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| Boutique ▾ | — | #1 112 reviews |
| Luxury ▾ | — | #2 100 reviews |
| Branded / Chain ▾ | #10 0 reviews | #2 61 reviews |
| Extended Stay ▾ | — | #1 33 reviews |
By Region
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| North America | #8 0 reviews | #11 1 reviews |
| Europe ▾ | — | #1 204 reviews |
| Asia Pacific ▾ | — | #3 27 reviews |
| Middle East ▾ | — | #2 10 reviews |
Choosing the right POS system for your hotel depends on your specific operational needs, budget, and regional presence. Both Infor POS by Infor and Vento ePOS by HOTELTIME aim to simplify transaction management and revenue control, but they diverge significantly in features, ease of use, and market reach. Your decision should hinge on whether you prioritize a broad feature set, user experience, support, or integration capabilities.
Infor POS has a minimal review footprint with no recent feedback, making it difficult to gauge its current performance or user satisfaction. HOTELTIME, on the other hand, boasts over 200 recent reviews and a high user rating, giving it a clear edge in reliability and customer trust.
Both products aim to centralize revenue management, but their approaches differ. Infor POS emphasizes controlling incoming data from multiple revenue centers, integrating with payment platforms, and supporting various hardware options. Its focus appears more on operational versatility for large food service operations.
Vento ePOS offers a comprehensive restaurant and bar POS, with specialized stock management, real-time updates, and seamless integration with HOTELTIME PMS. Its cloud-based design supports remote management and detailed reporting, making it suitable for hotels with active F&B outlets.
Where do they diverge? Infor POS has a notable gap with no recent user reviews, indicating limited current user validation. HOTELTIME, however, benefits from a robust community, recent positive reviews, and a rich feature set tailored for hospitality F&B.
Do you need a versatile, well-supported system with recent feedback? Or are you more interested in a flexible POS with extensive restaurant management features? The choice depends on your operational focus.
If your hotel requires a flexible, feature-rich POS tailored for hospitality outlets—especially with stock, menu, and loyalty integrations—Vento ePOS is the clear choice. It offers 26 unique features, including self-service ordering, upselling, digital menus, and extensive inventory tools, making it ideal for hotels with active F&B operations.
If your priority is controlling multiple revenue streams with employee management and reporting, and you can accept the lack of recent feedback, Infor POS might suit larger foodservice environments. However, with zero recent reviews, its support and user satisfaction remain uncertain.
For most hotels, especially those seeking proven, recent user validation, Vento ePOS better aligns with operational needs and offers more comprehensive hospitality-specific features.
HotelTime's Vento ePOS scores 4.71 out of 5 for ease of use, based on over 200 recent reviews. Users praise its intuitive interface, quick setup, and straightforward transaction postings, especially when integrated with HotelTime PMS.
Infor POS, however, has no publicly available recent reviews or ratings, making it impossible to assess its current user-friendliness. Historically, Infor's solutions are designed for versatility but may require more extensive training and onboarding.
Edge: Vento ePOS.
Vento ePOS offers 26 unique features, including on-premise operation, self-service table ordering, digital menus, upselling, customer insights, stock reporting, loyalty programs, and mobile ordering. Its detailed inventory and reporting tools support restaurant and bar environments effectively.
Infor POS features only one exclusive feature: Employee Reporting and Management, which is less extensive than Vento's suite. It primarily focuses on transaction control across multiple revenue centers but lacks the hospitality-specific tools found in Vento.
Edge: Vento ePOS.
Vento ePOS has a support rating of 4.76 out of 5, with recent reviews highlighting quick, friendly, and responsive support teams. Users describe their support as reliable, with ongoing dialogue to customize and troubleshoot effectively.
Infor POS has no recent reviews or ratings, leaving its support quality unclear. Past experiences with Infor’s broader offerings suggest a large organization that may lack the personalized support smaller hotels typically need.
Edge: Vento ePOS.
Infor POS boasts 113 verified integration partners, including prominent names like SiteMinder, TrustYou, Revinate, and RateGain. Its broad integration portfolio suggests high flexibility for connecting with various hotel systems and third-party tools.
Vento ePOS has 58 verified partners, including essential integrations such as HotelTime PMS, Bookboost, and STR. While fewer in number, its integrations focus on restaurant and bar environments, emphasizing inventory, stock, and real-time operational data.
Edge: Infor POS.
HOTELTIME receives a 4.83 out of 5 rating from over 200 recent reviews, with significant praise for its ease of use, support, and feature set tailored for hospitality businesses. Its users include small, boutique, and resort hotels across multiple regions, emphasizing high satisfaction.
Infor POS, with no recent reviews, cannot be rated confidently. Its older or limited feedback suggests it’s less favored by current users, especially compared to HOTELTIME's active community.
Edge: Vento ePOS.
Infor POS pricing information is not publicly available, which is typical for enterprise solutions. It may involve custom quotes based on hotel size and configuration.
Vento ePOS charges $300 monthly, with no setup or implementation fees listed. This transparent, fixed pricing makes budgeting straightforward for hotels considering a new POS system.
Not ideal if you require a highly hospitality-specific POS with recent user validation or extensive integrations tailored to hotel F&B.
Not ideal if your operation is purely non-food-related or if you require a POS system with employee management and extensive integrations outside hospitality.
The core difference: Vento ePOS is a feature-rich, hospitality-focused POS with recent positive reviews, making it highly suitable for hotels prioritizing restaurant and bar operations. Infor POS offers broad revenue center control but lacks current user validation, making it a less compelling choice for modern hotels.
Choose Vento ePOS if your hotel values ease of use, comprehensive F&B features, and recent customer support. Its high ratings and active community give it an edge for hotels seeking reliable, hospitality-specific POS capabilities.
Opt for Infor POS only if your operation demands multi-revenue center control and employee management in a large, regionally supported environment, and if you can accept the current lack of recent user feedback. Otherwise, Vento ePOS is the safer, more proven option for most hotels today.
According to HTR's product database, Infor POS and Vento ePOS share 4 features. Here are the key differences — features one has that the other lacks.
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| Digital Menus | ||
| Discounts & Promotions | ||
| Employee Reporting and Management | ||
| Integrated Kitchen Display | ||
| On-Premise | ||
| Self Service Table-side Ordering | ||
| Upselling |
Showing top differences. 15 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Ranks higher for
Unique capabilities
What hoteliers love
Reviewers commend the intuitive and user-friendly nature of Hotel Time. However, the mobile version's usability receives critique, suggesting potentia... Reviewers commend the intuitive and user-friendly nature of Hotel Time. However, the mobile version's usability receives critique, suggesting potential areas for development to enhance remote accessibility.
Many users appreciate Hotel Time's ability to integrate PMS and POS functions, allowing charges to be posted directly to guest rooms, thus improving o... Many users appreciate Hotel Time's ability to integrate PMS and POS functions, allowing charges to be posted directly to guest rooms, thus improving operational efficiency and enhancing the guest experience.
Users frequently cite the efficient reservation system as a key advantage, noting its impact on speeding up processes like check-ins, checkouts, and i... Users frequently cite the efficient reservation system as a key advantage, noting its impact on speeding up processes like check-ins, checkouts, and information access, all contributing to an improved and faster guest experience.
Where hoteliers push back
The lack of a dedicated mobile version is a notable point of criticism. Users report that performing tasks via mobile can be cumbersome, pointing to a... The lack of a dedicated mobile version is a notable point of criticism. Users report that performing tasks via mobile can be cumbersome, pointing to a need for a more mobile-friendly interface.
Hotel Time's order management system is highlighted for its efficiency, allowing seamless information flow between restaurant, spa, and reception. Thi... Hotel Time's order management system is highlighted for its efficiency, allowing seamless information flow between restaurant, spa, and reception. This integration aids in optimizing service delivery across departments.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor POS and Vento ePOS share many core Hotel POS Systems features, but each has unique capabilities. Infor POS offers 113 verified integration partners, while Vento ePOS offers 58. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Vento ePOS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor POS: No. Vento ePOS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 0 and HOTELTIME has 95. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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