Infor POS

0.0 (0 REVIEWS)

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Infor POS

0.0 (0 REVIEWS)

Unranked in Hotel POS Systems

Centralize guest transactions and flexibly manage your revenue centers with Infor POS

80% recommended by 82 hotels

Infor has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Infor?

Founded in 1999 | Headquarters in Lake Forest (United States) | 17786 employees

This description was generated by AI which analyzed the following sources to summarize a description of Infor products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Infor Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Infor Expert Recommendations Analyzed: 0

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Description provided by Infor

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Infor's Provided Description:

"Infor POS helps operators in hotels, food services, restaurant chains, and other hospitality locations control incoming data from multiple revenue centers. Transactions are securely integrated to leading payment platforms, meal plan solutions, and loyalty applications, making for an easy-to-use, operationally versatile solution. With an intuitive interface and processes, hospitality staff can get up to speed quickly. And as Infor POS is cloud-based and offered in a variety of hardware options, organizations can serve guests anywhere—terminal, kiosk, tableside, poolside, or beyond—and provide a basis for real-time reporting."

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Features

Order Management

4/5 features

Self Service Table-side Ordering

Use digital menus and contactless payments to let your guests take over their ordering experience.
Upselling

Let customers control their experience and increase check size with product modifiers and upsells
Digital Menus

Manage online menus quickly and easily across all locations and send all your online orders directly to your POS.
Advanced Ordering

Give guests the option to order hours or even days in advance.
Discounts & Promotions

Create discounts and promotions to drive more revenue.
Mobile Ordering

Enable customers to place orders online.
Integrated Kitchen Display

Simplify order management by receiving in-person and online orders directly to the kitchen. Prioritize in-person vs online orders, track ticket times and more to take control of your efficiency and deliver an amazing customer experience.

Inventory Management

4/5 features

Inventory Management

One of the most important functions of a POS system, inventory management, at its very essence, keeps track of all products so you know when it’s time to order/or not order specific products. Simplify inventory management with real-time deductions as menu items are sold and automatic replenishments when you receive inventory
Ingredient Management

Eliminate manual stock counting and spreadsheets, view current stock on hand and current stock value.
Stock Reporting

Track how much inventory has been purchased, produced, wasted or sold with stock reporting.
Stock Alerts

Review inventory in real time, get low stock alerts and automate your recurring orders to your suppliers.
Recipe Costing

Calculate recipe costs and margins by tracking every ingredient—and any price fluctuations.
Food Cost Reporting

Manage your stock, analyze your food cost reports and always get the actual performance on your profit margins.
Report Exporting

Export inventory, food cost and sales reports to leverage in meetings or to import into other tools.

CRM & Loyalty

4/5 features

Customer Management

Building strong relationships with your customers will lead to repeat business. A POS should have customer relationship management (CRM) to track all customer data.
Discounts & Promotions

Create discounts and promotions to drive more revenue.
Guest Profiles

Track customer behavior, spend and preferences over time.
Rewards Program
Marketing Campaigns

Create email or text message based marketing campaigns.
Customer Insights Reports

Track customer spending habits and results of your promotional efforts all from one dashboard.
Segmentation

Ability to create customer segments based on purchasing behavior and preferences.
Physical Loyalty Cards

Accounting

4/5 features

Discounts & Promotions

Create discounts and promotions to drive more revenue.
Customer Insights Reports

Track customer spending habits and results of your promotional efforts all from one dashboard.
Payment Log Reports
Accounting Software Integrations

Integrate directly with accounting softwares like Quickbooks, Xero and Sage to reduce manual entry and errors.
Mapping

Map and record different product categories and payment types any way you want
Sync Error Alerts

Get email notifications when any sync errors occur

Payments

4/5 features

Gift cards

Create, sell and manage digital and physical gift cards to drive revenue.
Upselling

Let customers control their experience and increase check size with product modifiers and upsells
Discounts & Promotions

Create discounts and promotions to drive more revenue.
Customer Insights Reports

Track customer spending habits and results of your promotional efforts all from one dashboard.
PCI Compliant
Check Splitting
Chargeback Management & Fraud Prevention
Payment Log Reports

Analytics & Insights

4/5 features

Employee Reporting and Management

The performance of your employees can make or break the success of your store. Having the ability to set sales targets as well as know who your top performers are and who requires extra coaching will help increase sales.
Sales Reporting

On the surface, most POS systems enable you to look at your sales. The difference lies in how those numbers are presented, the ease at which data can be accessed and how much detail you get.
Menu Performance Reporting

Get a detailed breakdown of your menu’s performance and feature your best dishes more prominently to optimize your menu.
Server Recommendations

Get actionable insights that are easy to understand, help improve staff performance and train servers to upsell items that need more promotion.
Server Level Reporting

Track staff performance to identify top performers to help boost their earnings and uncover coaching opportunities.
Guest Profiles

Track customer behavior, spend and preferences over time.
Mobile Analytics

Mobile or web based app that allows you to easily checkin on your restaurant's performance throughout the day from your mobile device without the need for spreadsheets or calculators.
Food Cost Reporting

Manage your stock, analyze your food cost reports and always get the actual performance on your profit margins.
Report Exporting

Export inventory, food cost and sales reports to leverage in meetings or to import into other tools.
Customer Insights Reports

Track customer spending habits and results of your promotional efforts all from one dashboard.

Delivery

4/5 features

Multi-platform Consolidation

Consolidate online orders on one single screen
Uber Eats
Door Dash
Delivery Menu Customization

Create customized delivery menus to optimize for higher margin items that travel well.
Discounts & Promotions

Create discounts and promotions to drive more revenue.
Review Collection

Capture and promote reviews from delivery orders to attract more customers.
Menu Sync

Sync your menu with delivery platforms to minimize repetitive and time consuming menu updating.

Other

1/2 features

On-Premise
Cloud Based

Infor Reviews Summary

Terrible

0 reviews

Ease of Use

N/A

Customer Support

N/A

ROI

N/A

Implementation

N/A

Revenue Management Systems Ranked #26 out of 75

Event Management Software Ranked #8 out of 30

Hotel POS Systems Ranked #14 out of 140

Retail Software Ranked #2 out of 21

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Infor Reviews

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More About Infor

Infor HMS, also known as Infor Hospitality Management Solution, is a comprehensive software solution designed specifically for the hospitality industry. It serves as a property management system (PMS) and offers a range of functionalities to enhance guest experiences, streamline operations, and improve profitability.

As a cloud-based solution, Infor HMS leverages the power of Amazon Web Services (AWS) to provide real-time access to data and ensure scalability and reliability. It can be accessed from anywhere, making it convenient for hoteliers to manage their properties efficiently.

In terms of property management, Infor HMS enables hoteliers to handle various tasks, such as check-in and check-out processes, room assignments, housekeeping management, and reservations. It maintains a centralized guest profile, allowing staff to deliver personalized guest services and improve overall guest satisfaction.

Infor HMS incorporates revenue management capabilities, enabling hoteliers to optimize pricing and maximize revenue. It integrates with customer relationship management (CRM) systems, providing insights into guest preferences and behaviors to enhance marketing efforts and guest loyalty.

The software also includes business intelligence features, offering in-depth analytics and reporting to monitor performance, identify trends, and make data-driven decisions. Hoteliers can analyze key metrics related to occupancy, revenue, and guest satisfaction to drive operational excellence.

Infor HMS is designed to be user-friendly, with an intuitive interface and easy navigation. It can be customized to suit specific hotel requirements and can integrate with other systems through APIs (Application Programming Interfaces), allowing seamless data flow and enhancing operational optimization.

Infor HMS has been successfully implemented in various hotels and resorts across the globe, and case studies and screenshots are available to showcase its effectiveness in improving front desk operations, concierge services, and point-of-sale (POS) transactions. It caters not only to traditional hotels but also to casinos and other hospitality establishments.

The software is available as a Software-as-a-Service (SaaS) solution, hosted on the cloud, or as an on-premises deployment for those who prefer to manage their own infrastructure.

Overall, Infor HMS offers a robust and comprehensive hotel management software solution that covers all aspects of property management in the hospitality industry. It combines advanced functionality, cloud-based accessibility, and integration capabilities to optimize operations, enhance guest experiences, and drive profitability for hoteliers.

Infor Integrations

Company	Functionality
SiteMinder 93% recommended by 2747 hotels	Channel Managers
Canary Technologies 96% recommended by 2571 hotels	Cyber Security & Fraud Prevention +4 more
Actabl 92% recommended by 1786 hotels	Hotel Maintenance Software +4 more
Lighthouse 95% recommended by 1456 hotels	Rate Shopping
Mews 93% recommended by 777 hotels	Property Management Systems
Oracle Hospitality 92% recommended by 615 hotels	Property Management Systems
M3 89% recommended by 610 hotels	Hotel Accounting Software
Duve 94% recommended by 599 hotels	Upselling Software +2 more
IDeaS 92% recommended by 594 hotels	Revenue Management Systems
RateGain 94% recommended by 577 hotels	Reputation Management +3 more

Browse all integrations (105)

Support

Unverified

Infor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Infor POS

What is Infor?

Self Service Table-side Ordering

Upselling

Digital Menus

Advanced Ordering

Discounts & Promotions

Mobile Ordering

Integrated Kitchen Display

Inventory Management

Ingredient Management

Stock Reporting

Stock Alerts

Recipe Costing

Food Cost Reporting

Report Exporting

Customer Management

Discounts & Promotions

Guest Profiles

Rewards Program

Marketing Campaigns

Customer Insights Reports

Segmentation

Physical Loyalty Cards

Discounts & Promotions

Customer Insights Reports

Payment Log Reports

Accounting Software Integrations

Mapping

Sync Error Alerts

Gift cards

Upselling

Discounts & Promotions

Customer Insights Reports

PCI Compliant

Check Splitting

Chargeback Management & Fraud Prevention

Payment Log Reports

Employee Reporting and Management

Sales Reporting

Menu Performance Reporting

Server Recommendations

Server Level Reporting

Guest Profiles

Mobile Analytics

Food Cost Reporting

Report Exporting

Customer Insights Reports

Multi-platform Consolidation

Uber Eats

Door Dash

Delivery Menu Customization

Discounts & Promotions

Review Collection

Menu Sync

On-Premise

Cloud Based

Infor Reviews Summary

Infor Pricing

Infor Reviews

Infor Integrations

Support

Unverified

Support Not Verified

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