The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Innfinity Software Systems shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Innfinity Software Systems users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing the right property management system is critical for your hotel’s operational efficiency and guest satisfaction. Innfinity Software Systems and Noovy both aim to streamline your hotel operations but approach this goal very differently. While Innfinity offers a broad, industry-specific platform, Noovy provides a highly rated, feature-rich system focused on ease of use. Which one aligns best with your hotel’s needs?
Innfinity’s robust, enterprise-grade solutions are designed for large-scale or specialized properties, while Noovy’s modern, all-in-one platform appeals to independent hotels and smaller chains. The key question is: does your hotel prioritize extensive features and global reach or ease of use and quick deployment?
Innfinity Software Systems is a longstanding provider with a presence in several continents, offering a wide array of solutions tailored not only for hotels but also for oil, gas, and corporate travel sectors. Its core strength lies in its specialized corporate booking tool, especially for Canadian clients, and its ability to serve workforce housing and leisure properties.
Noovy, by contrast, is a newer, highly reviewed platform that has quickly gained favor among independent hotels and boutique properties. It scores a near-perfect 5/5 rating from 19 recent reviews, with a 99% likelihood of recommendation, indicating strong recent customer satisfaction and consistent performance.
The divergence is clear: Innfinity’s offering is more complex and tailored for large or multi-industry operations, whereas Noovy is simpler, more modern, and more focused on hotel operations. Do you need a versatile, enterprise-level solution, or is your priority a straightforward, user-friendly system?
If your hotel needs a highly intuitive, easy-to-implement system with excellent ongoing support, Noovy is the clear choice. Its 4.84/5 ease of use rating, combined with a 4.89/5 customer support score and recent reviews praising simplicity and reliability, make it ideal for independent hotels or small chains seeking quick deployment.
Innfinity, with a 0/5 overall rating and no recent reviews, is better suited for large properties or organizations requiring extensive, industry-specific functionality beyond standard PMS, such as corporate travel management or workforce housing solutions. If your hotel requires such specialized tools, Innfinity’s long history and broad regional presence could be advantageous.
In summary, choose Noovy if your focus is on a modern, easy-to-use platform with positive recent feedback. Opt for Innfinity if your hotel operates on a larger scale, with complex needs that justify its enterprise approach.
Noovy excels in usability, boasting a 4.84/5 ease of use rating and a 4.78/5 onboarding score. Its interface is lauded as friendly, with many reviews emphasizing how quickly new staff adapt to its straightforward features and automation. Users highlight its simple setup and reliable performance, making staff onboarding seamless.
Innfinity, by contrast, has a 0/5 rating for ease of use, reflecting the lack of recent reviews and the absence of user feedback. Its interface and onboarding processes appear outdated or unavailable for current evaluation, suggesting it’s likely more complex and less user-friendly.
Edge: Noovy.
Noovy offers an impressive suite of 48 features, including a channel manager, booking engine, revenue management, guest CRM, online check-in/out, and automated reminders. Its integrated tools help streamline operations without needing additional software.
Innfinity’s offering is limited, with no shared features and only a corporate booking tool tailored for specific sectors. Its core solution primarily targets corporate and workforce travel, lacking the extensive hotel-specific features found in Noovy.
For a hotel seeking comprehensive, all-in-one functionality, Noovy’s feature set is unmatched. Edge: Noovy.
Noovy’s support scores are outstanding, with a 4.89/5 rating and recent reviews praising its friendly, quick, and effective assistance. Guests highlight the support team’s reliability and the ease of resolving issues, which is crucial for smooth daily operations.
Innfinity’s support record is not documented in recent reviews and scores 0/5, indicating little to no recent customer feedback. Given the lack of current support ratings, it’s unlikely to match Noovy’s level of service.
Edge: Noovy.
Noovy impresses with 40 verified integrations, including OTAs, revenue tools, and payment processors, making it highly adaptable to hotel needs. Shared integrations include some standard tools, but Noovy’s extensive partner network provides greater flexibility.
Innfinity’s integration capacity is limited to just one verified partner, Whistle, which restricts its ability to connect with external systems. For hotels relying on multiple third-party tools, Noovy offers a clear advantage.
Edge: Noovy.
With 19 recent reviews and a perfect 5/5 rating, Noovy’s users express strong satisfaction, especially among boutique and city-center hotels. Hotels in Europe, North America, and other regions rate it highly for ease, reliability, and support.
Innfinity, with no recent reviews, cannot be rated on current user sentiment. Its past reputation suggests it isn’t widely adopted or appreciated compared to Noovy’s recent success.
Edge: Noovy.
Innfinity does not list explicit pricing details, making direct comparison difficult. It appears to operate on a bespoke basis, likely requiring customized quotes for its enterprise solutions.
Noovy’s transparent pricing is $600 per month, charged per property, with no setup fees or extra charges noted. Its straightforward cost structure makes budgeting easier for small to medium-sized hotels.
Not ideal if your hotel is small, independent, or prioritizes ease of use and quick onboarding.
Not ideal if your hotel operates on a large scale with complex, industry-specific needs that require specialized tools beyond Noovy’s scope.
Innfinity Software Systems offers a comprehensive, industry-diverse platform suited for large, complex operations that need specialized tools and global connectivity. Its lack of recent reviews and user feedback makes it less appealing for smaller hotels or those seeking modern, straightforward solutions.
Noovy shines as a highly rated, feature-rich platform perfect for independent and boutique hotels prioritizing ease of use, automation, and reliable support. Its recent reviews and high satisfaction scores reinforce its position as a top choice for modern hoteliers.
If your hotel needs a simple, well-supported system with rapid onboarding, Noovy is the clear pick. For large-scale, multi-industry operations demanding extensive integrations, Innfinity remains a viable option—though its current support and usability scores don’t match Noovy’s recent performance.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
According to HTR's product database, Innfinity and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
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| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Innfinity and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Innfinity offers 1 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Innfinity: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Innfinity Software Systems has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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