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Innkeeper's Advantage HMS vs. Noovy:
Which Is Right for You?
TLDR
We analyzed 61 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Innkeepers Advantage shines in onboarding , with exclusive features like Guest App and Ancillary revenue tracking.
Noovy shines when it comes to ease of use , with exclusive features like Online Check-in and Tablet/Kiosk Check-in.
How Does Innkeeper's Advantage HMS Compare to Noovy?
Side-by-side ratings based on 61 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $600/mo |
| Verified Reviews | 34 | 27 |
What Are the Pros and Cons of Innkeeper's Advantage HMS vs Noovy?
After analyzing 61 verified reviews, Innkeepers Advantage users most value its responsive customer support, intuitive user interface, customization and flexibility, while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.
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Responsive Customer Support
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Ease of Use
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Intuitive User Interface
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Channel Connectivity
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Customization and Flexibility
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All-in-One Functionality
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Reporting Tools
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Customer Support
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Comprehensive Training and Onboarding
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Revenue Management
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Translation Issues
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Innkeepers Advantage vs Noovy: Rankings by Hotel Segment
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #29 8 reviews | #27 13 reviews |
| Mid-Size (25-74 rooms) ▾ | #34 2 reviews | #19 11 reviews |
| X-Large (200+ rooms) | — | #15 1 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #26 10 reviews | #21 17 reviews |
| Luxury | #29 4 reviews | #34 2 reviews |
| Branded / Chain | #24 4 reviews | #33 2 reviews |
| Extended Stay | #25 1 reviews | #28 1 reviews |
By Region
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| North America ▾ | #11 32 reviews | — |
| Europe ▾ | — | #12 25 reviews |
| Middle East | — | #11 2 reviews |
The Decision
Choosing the right hotel management software is critical for your property's efficiency and guest satisfaction. Innkeeper's Advantage HMS and Noovy both aim to streamline operations, but they serve different hotel types and feature different strengths. Your decision hinges on your property’s size, technological needs, and budget. Which platform aligns best with your goals?
Is Innkeeper's Advantage or Noovy Better for Hotels?
Both Innkeeper's Advantage and Noovy aim to simplify hotel management, but they target different segments and have varied feature sets. Innkeeper's Advantage is tailored for small inns, B&Bs, and boutique hotels, offering a platform focused on ease of use and affordability. Noovy, on the other hand, caters to modern hoteliers seeking an all-in-one, integrated system with advanced automation and connectivity features.
While Innkeeper's Advantage has a more established presence within North America with 34 reviews, Noovy's newer platform has 21 reviews, predominantly from a broader geographical spread. Notably, Innkeeper's Advantage boasts a higher overall rating (5/5) and a superior recent review count, making its data more current and reliable. Both products have high customer satisfaction, but Noovy's 99% likelihood to recommend slightly edges out Innkeeper's Advantage's 97%. Are you prioritizing regional support, or do you need more advanced automation?
Innkeeper's Advantage vs Noovy: Which Should Your Hotel Choose?
If your hotel is a small, independent property like a bed & breakfast or inn that values affordability, simplicity, and dedicated support, Innkeeper’s Advantage is the better choice. Its low price point ($100/month) and tailored features like guest app, gift vouchers, and shift planning make it ideal for properties with limited staff and straightforward needs.
If your hotel requires a more connected, scalable system with automation, multi-currency and multi-lingual capabilities, and robust OTA integrations, Noovy fits better. Its higher feature count (10 unique features versus 5 in Innkeeper’s Advantage), extensive partner network (40 integrations), and flexible modules suit mid-size or multi-property operators looking to automate and expand.
In summary, go with Innkeeper’s Advantage if your focus is on affordability, personalized support, and core PMS features. Opt for Noovy if automation, connectivity, and multi-language support are priorities for your growth.
Is Innkeeper's Advantage or Noovy Easier to Use?
Innkeeper’s Advantage scores a 4.74/5 for ease of use, reflecting its intuitive, straightforward interface tailored for small teams. Reviewers consistently highlight its user-friendly design, emphasizing quick onboarding and simple reservation management, especially for staff with limited technical skills.
Noovy also performs well with a 4.62/5 rating, praised for its ease of navigation and online accessibility. However, some users mention slight complexities due to its broader feature set, which can require a learning curve for advanced functionalities.
Edge: Innkeeper’s Advantage.
Which Has Better Features: Innkeeper's Advantage or Noovy?
Innkeeper's Advantage offers 5 features unique to its platform, including gift vouchers, guest app, website development, shift planning, and ancillary revenue tracking. It also supports 40 shared features, making it a solid choice for small properties that need essential PMS and channel management capabilities.
Noovy boasts 10 features exclusive to its system, including multi-currency, multi-lingual support, POS, rate shopping, online check-in/out, and automated night audit. Its 40 integrations with partners like Omnibees and SiteMinder showcase its extensive connectivity.
While Innkeeper’s Advantage focuses on core operational features, Noovy delivers a broader automation suite, making the latter more suitable for tech-savvy properties seeking comprehensive automation.
Edge: Noovy.
Which Has Better Customer Support: Innkeeper's Advantage or Noovy?
Innkeeper's Advantage receives a perfect 5/5 rating for customer support, with reviews praising their quick, personalized responses and ongoing assistance. Guests note the support as a key factor in their satisfaction, especially mentioning the helpfulness during onboarding and troubleshooting.
Noovy’s support rating is slightly lower at 4.71/5, with reviews describing support as friendly and reliable but less detailed in specific support experiences. Some users mention that while support is good, it doesn't match the personalized touch found with Innkeeper’s Advantage.
Edge: Innkeeper's Advantage.
Which Has More Integrations: Innkeeper's Advantage or Noovy?
Innkeeper’s Advantage is integrated with 4 verified partners, including TakeUp, RemoteLock, PriceLabs, and Innkeepers Advantage itself, focusing on essential automation and revenue tools. Its limited integrations suit smaller properties with straightforward needs.
Noovy leads significantly with 40 verified integrations, including major PMS, channel managers, and booking platforms like Omnibees, SiteMinder, and GuestRevu. This extensive network enables more automation, connectivity, and scalability for larger or multi-property hotels.
Edge: Noovy.
Which Do Hoteliers Rate Higher: Innkeeper's Advantage or Noovy?
Innkeeper's Advantage holds a perfect overall rating of 5/5, driven by 34 reviews, with many praising its ease of use, affordability, and personalized support. Its recent reviews reinforce its standing as a reliable choice for small properties.
Noovy also maintains a 5/5 score but from 21 reviews, mostly from users in Europe and other regions. While highly rated, its smaller review base and slightly lower recent activity make Innkeeper's Advantage the more trusted option.
Edge: Innkeeper's Advantage.
How Much Do Innkeeper's Advantage and Noovy Cost?
Innkeeper’s Advantage charges a flat $100 per month with no implementation or trial fees, making it accessible for small properties and tight budgets. There are no additional charges for rooms or features, simplifying budgeting.
Noovy’s pricing is €£$5 per room per month, totaling $600 monthly for a property with 100 rooms, which is significantly more expensive. Its higher cost reflects the broader automation and integration capabilities catered to larger hotels.
What Type of Hotel Should Use Innkeeper's Advantage?
- Hotels that operate small to medium-sized properties, especially B&Bs, inns, and boutique hotels.
- Teams seeking an affordable, easy-to-learn PMS with essential channel management.
- Properties that prioritize personalized support and straightforward features.
- Hotels with limited staff needing simplified reservation and guest management.
- Properties that do not require extensive multi-language or automation features.
- Not ideal if your property needs advanced automation, multi-currency support, or extensive integrations.
What Type of Hotel Should Use Noovy?
- Larger hotels or hotel groups with multiple properties.
- Teams that want a highly automated, connected system with OTA integration.
- Hotels seeking multi-language and multi-currency features for international guests.
- Properties aiming to streamline revenue management and online check-in/out.
- Hotels that need extensive third-party integrations for operations.
- Not ideal if your property is small, with limited automation needs, or if budget constraints are tight.
Innkeeper's Advantage vs Noovy: The Bottom Line for Hotels
Innkeeper’s Advantage is the go-to solution for small properties prioritizing affordability, simplicity, and dedicated support. It offers essential tools for reservation management, channel integration, and guest engagement, making it ideal for inns and B&Bs.
Noovy outshines with its extensive automation, integrations, and multi-language/multi-currency capabilities, suited for larger, tech-forward hotels seeking to grow and automate operations.
If your focus is on a budget-friendly, reliable platform for small-scale management, Innkeeper’s Advantage is the clear choice. If you need a scalable, feature-rich system with deep automation, Noovy should be your pick.
In conclusion, the decision hinges on your property size, operational complexity, and growth plans. Both platforms are strong, but the more recent reviews and higher overall rating favor Innkeeper’s Advantage for most small hotels looking for straightforward management.
How Much Do Innkeeper's Advantage HMS and Noovy Cost?
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $600/mo |
Which Features Does Innkeeper's Advantage HMS Have That Noovy Doesn't (and Vice Versa)?
According to HTR's product database, Innkeeper's Advantage HMS and Noovy share 40 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Gift Vouchers | ||
| Guest App | ||
| Multi-currency | ||
| Multi-lingual | ||
| Online Check-in | ||
| Point of Sale | ||
| Rate Shopping Module | ||
| Shift Planning | ||
| Website Development |
Showing top differences. 3 more features differ between these products.
Innkeepers Advantage vs Noovy: The Bottom Line
What hoteliers love
The customer support team is praised for quick, knowledgeable, and personalized assistance. Users feel that the support enhances their ability to effi... The customer support team is praised for quick, knowledgeable, and personalized assistance. Users feel that the support enhances their ability to efficiently operate their properties and improves overall satisfaction with the product.
The software is noted for its user-friendly design that allows users to manage reservations, adjust room availability, and access reports without a st... The software is noted for its user-friendly design that allows users to manage reservations, adjust room availability, and access reports without a steep learning curve. This simplicity doesn't compromise on functionality, making it accessible yet powerful.
The software offers a high degree of customization, allowing users to tailor the system to their specific requirements, be it for compliance or featur... The software offers a high degree of customization, allowing users to tailor the system to their specific requirements, be it for compliance or feature enhancements. This adaptability is a key selling point for those with unique property needs.
Where hoteliers push back
While the support is excellent, users express a need for more comprehensive training materials, such as manuals or tutorials, to further support users... While the support is excellent, users express a need for more comprehensive training materials, such as manuals or tutorials, to further support users in fully leveraging the system's capabilities.
Some reviews mention a desire for a more modern, aesthetically pleasing interface, particularly on the guest-facing side, which some users feel could... Some reviews mention a desire for a more modern, aesthetically pleasing interface, particularly on the guest-facing side, which some users feel could improve customer engagement and satisfaction.
Ranks higher for
Unique capabilities
What hoteliers love
The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.
HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.
Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.
Where hoteliers push back
Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.
There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Innkeeper's Advantage HMS vs Noovy
Can Innkeeper's Advantage HMS replace Noovy?
It depends on your requirements. Innkeeper's Advantage HMS and Noovy share many core Hotel Management Software features, but each has unique capabilities. Innkeeper's Advantage HMS offers 3 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Innkeeper's Advantage HMS leads in ease of use at 4.7/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Innkeeper's Advantage HMS or Noovy offer a free plan?
Innkeeper's Advantage HMS: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Innkeeper's Advantage HMS and Noovy?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Innkeepers Advantage has an HT Score of 77 and Noovy has 64. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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