The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 95 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
innRoad shines when it comes to 24/7 customer support , with exclusive features like Housekeeping module and Native Email Marketing.
Reseliva shines in customer support and ROI , with exclusive features like Multi-lingual and Multi-Currency Support.
Side-by-side ratings based on 95 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 93 | 2 |
After analyzing 95 verified reviews, innRoad users most value its 24/7 customer support, user interface, customization and flexibility, while Reseliva users highlight . Click any theme to see what reviewers say.
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24/7 Customer Support
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User Interface
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Customization and Flexibility
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Reporting Functionality
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Performance Issues and Bugs
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #9 51 reviews | #35 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #20 12 reviews | #40 0 reviews |
| Large (75-199 rooms) | #16 4 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | #17 1 reviews |
By Property Type
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| Boutique ▾ | #11 35 reviews | #34 1 reviews |
| Luxury ▾ | #20 11 reviews | #36 1 reviews |
| Branded / Chain ▾ | #17 8 reviews | #30 2 reviews |
| Extended Stay ▾ | #11 7 reviews | — |
By Region
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| North America ▾ | #4 83 reviews | — |
| Europe ▾ | #24 5 reviews | — |
| Asia Pacific | — | #19 1 reviews |
| Middle East | #22 0 reviews | #16 0 reviews |
Choosing between innRoad Channel Manager and Reseliva Booking Engine and Channel Manager System hinges on your hotel's current needs and future growth plans. Both products aim to streamline distribution and increase bookings, but innRoad’s extensive feature set and proven track record in the hospitality industry set it apart. Reseliva offers a simplified, budget-friendly alternative, but its limited reviews and smaller user base make it harder to gauge long-term reliability. Are you ready to prioritize features and proven support over simplicity?
innRoad’s more comprehensive platform, with 64 reviews and a high recent review count, earns a stronger recommendation. Its overall rating of 4.88/5 and dedicated hotel-specific features make it the preferred choice for most hotels needing robust channel management and PMS capabilities. Reseliva, with only 2 reviews and a 0/5 overall score, lacks the recent validation to confidently recommend it for long-term growth.
innRoad and Reseliva both aim to simplify channel management but target different hotel profiles. innRoad’s platform is designed for hotels that need a full-service system, integrating PMS, booking engine, and channel management, all backed by extensive support. Reseliva focuses on essential rate and availability synchronization, ideal for smaller properties or those seeking a straightforward, low-cost solution.
innRoad’s reputation is built on its deep feature list, including multi-currency, multi-lingual support, booking engines, and integrations with OTAs like Google, Airbnb, and Vrbo. Its 34 verified partner integrations and 11 shared features demonstrate a mature, adaptable platform. Reseliva’s two unique features—multi-lingual and multi-currency support—are useful but limited in scope compared to innRoad’s offerings. Would your property benefit from a broader set of tools?
If your hotel needs a comprehensive, all-in-one platform to manage reservations, rates, and distribution channels, innRoad is the clear choice. Its proven ability to increase revenue, with case studies showing up to 35% boosts in direct bookings, and its broad OTA integrations make it suitable for mid-sized to large properties.
If your hotel primarily seeks basic channel synchronization with minimal complexity, Reseliva may fit your budget and operational scope. However, with only 2 recent reviews and a lack of hotel-specific features, it’s less suited for properties aiming for growth or requiring extensive customization.
In summary, for hotels prioritizing reliability and comprehensive management, innRoad’s 64 reviews and 4.88/5 score are compelling. Reseliva’s niche appeal is limited by its smaller feature set and review footprint, making innRoad the safer, more validated option.
innRoad scores a 4.53/5 for ease of use, with reviews highlighting its user-friendly interface and smooth onboarding process. Users cite the platform’s intuitive navigation and comprehensive training as key strengths, though some note that mobile app functionality could be improved.
Reseliva’s interface is similarly rated at 4.5/5, with praise for its straightforward operation and simple rate management. However, reviews mention the pages look outdated, and managing more than ten room types can become cumbersome.
Edge: innRoad.
innRoad boasts a feature count of 38 exclusive tools, including multi-currency, multi-lingual support, property management, booking engine, group bookings, pricing intelligence, gift vouchers, and guest communication modules. These features support larger operations and offer extensive customization options.
Reseliva’s two unique features—multi-lingual and multi-currency support—are useful but limited compared to innRoad’s expansive suite. InnRoad’s 11 shared features with Reseliva are standard, but its additional capabilities make it more adaptable for diverse hotel needs.
Edge: innRoad.
innRoad’s support scores a 4.64/5, with reviews emphasizing its responsive, knowledgeable, and 24/7 live phone support. Users appreciate the ongoing training and the support team’s dedication to resolving issues promptly.
Reseliva’s reviews give it a perfect 5/5 for support, with comments highlighting its assistance and willingness to help streamline operations. However, the small review count makes it difficult to assess support consistency across broader user experiences.
Edge: innRoad.
innRoad’s 34 verified partners include major OTAs and service providers like QuickBooks, Revinate, and RateGain. Its extensive integration network allows for a variety of operational enhancements and real-time updates, crucial for scaling and automation.
Reseliva, with only 3 verified partners, offers limited integration options, which may restrict growth and customization. The small number of integrations could hinder larger or more complex hotel operations that rely on multiple third-party tools.
Edge: innRoad.
innRoad’s high overall rating of 4.88/5 reflects strong satisfaction among users, especially for hotel segments like small motels, boutique hotels, and inns. Recent reviews praise its efficiency, support, and revenue impact, with one property doubling revenue within a year.
Reseliva’s ratings are unavailable due to only 2 reviews, which are not recent and lack detail. Its limited review data prevents a clear assessment of how hoteliers perceive its value.
Edge: innRoad.
innRoad does not publicly list pricing, suggesting a customized quote based on the hotel’s needs. It offers a range of features with no mention of upfront implementation fees, emphasizing value for money through its extensive capabilities.
Reseliva’s pricing starts at $300 monthly, with a 30-day trial. Its simpler structure might appeal to small properties, but the lack of detailed pricing transparency makes comparison difficult.
Not ideal if:
Not ideal if:
innRoad offers a comprehensive, reliable platform built specifically for hotels seeking to grow and streamline operations. Its extensive feature list, broad integrations, and proven support make it suitable for properties that want more than just basic channel management.
Reseliva provides a simple, cost-effective option for small properties or those just starting to explore online distribution. However, its limited reviews and features suggest it’s less suited for hotels aiming to scale or needing detailed management tools.
If your hotel values a proven, feature-rich solution with dedicated support, innRoad is the clear choice. For budget-conscious properties with minimal operational complexity, Reseliva might suffice, but caution is advised due to limited validation and integrations.
In summary, innRoad’s extensive, hotel-specific features and recent review validation position it as the more dependable choice for hotels focused on growth and operational efficiency. Reseliva’s limited features and small review footprint make it less suitable for hotels with complex needs or ambitions.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, innRoad Channel Manager and Reseliva Booking Engine and Channel Manager System share 11 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Multi-Currency Support | ||
| Multi-currency | ||
| Multi-lingual | ||
| Multi-lingual | ||
| Property Management System |
Showing top differences. 28 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
No published case study for this goal yet.
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
No published case study for this goal yet.
What hoteliers love
The 24/7 customer support is praised for its availability and responsiveness. Users highlight the supportive and knowledgeable nature of the tech team... The 24/7 customer support is praised for its availability and responsiveness. Users highlight the supportive and knowledgeable nature of the tech team, which is crucial for addressing technical issues promptly.
The user interface is often described as user-friendly and intuitive, making it easy to train new staff. However, some users feel that certain areas,... The user interface is often described as user-friendly and intuitive, making it easy to train new staff. However, some users feel that certain areas, like the group reservations module, could benefit from a more modern and streamlined design.
Users value the customization options of the software, particularly in the guest-facing appearance and billing functions. However, there is room for i... Users value the customization options of the software, particularly in the guest-facing appearance and billing functions. However, there is room for improvement in terms of more intuitive interfaces and additional customization features.
Where hoteliers push back
Several users report occasional bugs and performance issues, such as system freezes and slow load times. These glitches, while generally manageable, c... Several users report occasional bugs and performance issues, such as system freezes and slow load times. These glitches, while generally manageable, can disrupt operations and impact user satisfaction.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. innRoad Channel Manager and Reseliva Booking Engine and Channel Manager System share many core Channel Managers features, but each has unique capabilities. innRoad Channel Manager offers 34 verified integration partners, while Reseliva Booking Engine and Channel Manager System offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. innRoad Channel Manager leads in ease of use at 4.5/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
innRoad Channel Manager: No. Reseliva Booking Engine and Channel Manager System: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. innRoad has an HT Score of 22 and Reseliva has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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