The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 150 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
IVvy shines in ease of use and customer support .
Thynk shines when it comes to integration and scalability — especially for brand properties (0.0/5) , with exclusive features like Contact Management/CRM and Mobile Sales CRM.
Side-by-side ratings based on 150 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $300/mo | From $600/mo |
| Verified Reviews | 31 | 119 |
After analyzing 150 verified reviews, IVvy users most value its user-friendly interface, customer support, customization, while Thynk users highlight integration and scalability, comprehensive crm capabilities, layout and design. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Scalability
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Customer Support
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Comprehensive CRM Capabilities
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Customization
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Layout and Design
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Invoicing and Financials
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Centralized Sales Management
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Reporting Capabilities
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Advanced Marketing Features
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #5 4 reviews | #6 6 reviews |
| Mid-Size (25-74 rooms) ▾ | #8 18 reviews | #4 52 reviews |
| Large (75-199 rooms) ▾ | #7 5 reviews | #1 46 reviews |
| X-Large (200+ rooms) ▾ | #5 4 reviews | #3 13 reviews |
By Property Type
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| Boutique ▾ | #7 11 reviews | #5 31 reviews |
| Luxury ▾ | #6 12 reviews | #2 61 reviews |
| Branded / Chain ▾ | #8 8 reviews | #4 42 reviews |
| Extended Stay ▾ | #4 11 reviews | #2 19 reviews |
By Region
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| North America ▾ | #6 7 reviews | #5 15 reviews |
| Europe ▾ | #6 5 reviews | #3 65 reviews |
| Asia Pacific ▾ | #5 0 reviews | #1 6 reviews |
| Middle East ▾ | — | #1 23 reviews |
Choosing between IVvy by IVvy and Thynk Groups & Events by Thynk depends on your hotel’s specific needs, operational complexity, and growth plans. Both products aim to streamline event and sales management but approach these goals differently. IVvy offers a comprehensive, AI-powered venue management platform suited to venues of all sizes, while Thynk excels as a centralized, sales-focused system built on Salesforce, ideal for MICE-heavy hotel portfolios.
Given the current review data, IVvy’s larger number of recent reviews and higher overall ratings make it the more proven choice for hoteliers seeking a versatile event management tool. But is that the right fit for your team?
Both IVvy and Thynk focus on improving hotel sales and event processes, but they cater to different operational needs. IVvy creates an interconnected platform that manages inquiries, proposals, payments, and operations across various venue types with AI-driven automation. Thynk, on the other hand, centralizes sales activities, RFP processing, and contracts, primarily targeting hotel chains managing multiple properties and complex group sales.
IVvy’s integrations with over 55 partners and its AI-driven features streamline administrative tasks and automate workflows efficiently. Thynk’s strength lies in its Salesforce foundation, providing a structured, performance-focused sales environment, especially for MICE and group sales teams.
Are you looking for a flexible, venue-agnostic platform or a centralized sales system optimized for large portfolios? That’s the core of their divergence.
If your hotel needs a venue management system that simplifies booking, automates reporting, and reduces manual errors, IVvy is the better pick. It suits single-site venues, boutique hotels, and properties that value quick document creation, electronic signatures, and real-time updates.
Conversely, if your hotel operates multiple properties with a focus on MICE, group bookings, and sales performance monitoring, Thynk’s centralized, Salesforce-based system is ideal. It provides robust contract management, real-time inventory, and detailed sales analytics that elevate large-scale sales efforts.
For hotels prioritizing event logistics and automation, IVvy offers more tailored features. For properties with extensive sales teams managing complex portfolios, Thynk delivers the performance monitoring and centralized oversight needed.
IVvy’s user interface scores a higher 4.69 out of 5, praised for its intuitive layout, simple navigation, and quick onboarding—reviewers note their teams adopt IVvy rapidly. Its onboarding process receives an average score of 4.44/5, with many users mentioning excellent training resources and personalized support.
Thynk’s interface, rated at 4.39/5, is generally easy for sales teams to navigate, especially those familiar with Salesforce. However, some users find the design less visually appealing and suggest improvements to make workflows more intuitive.
Edge: IVvy.
IVvy offers 11 core features, including integrations with popular PMS and reporting tools, electronic signatures, and automation via AI. It also provides tools like report creation, inquiry management, and invoicing, making it a full-service venue management platform.
Thynk features 9 unique capabilities, notably contact management/CRM, meal planning, content & file management, itinerary printouts, client portals, task management, and customizable documents. Its strength lies in sales automation, real-time inventory management, and a comprehensive CRM built on Salesforce.
While IVvy covers a broad event management scope, Thynk excels at sales tracking and client engagement. Given the feature set, IVvy edges out for venue-centric operations, but Thynk’s sales tools are unmatched for larger chains.
Edge: IVvy.
IVvy’s customer support scores 4.73/5, with reviews highlighting quick responses, personalized service, and ongoing system improvements. Users appreciate its proactive approach and detailed training resources, contributing to smoother onboarding and ongoing use.
Thynk’s support scores 4.39/5, with users noting involved, knowledgeable teams but also suggesting that support could be more responsive in some cases. Its smaller, more specialized team is valued but less widely reviewed than IVvy’s.
Edge: IVvy.
IVvy boasts 16 verified partners, including RoomRaccoon, SEVENROOMS, and RMS, alongside common integrations like Stayntouch and Stripe. Its extensive integration network connects with property management, payment, and reporting tools, enabling smooth workflows.
Thynk has 14 verified partners, including Get Into More, Cendyn, and Proposales, but fewer integrations overall. Its Salesforce foundation supports scalability but might require additional connectors for specialized hotel systems.
Edge: IVvy.
IVvy’s overall rating is 4.75/5 based on 31 reviews, with recent feedback praising its ease of use, automation, and customer service. Hoteliers in diverse segments, from resorts to city hotels, consistently rate IVvy highly, with an average score of 4.75/5.
Thynk’s ratings are slightly higher at 5/5 but based on 97 reviews, primarily from larger or MICE-focused properties. Smaller hotels and independent venues often find IVvy’s flexible features better suited, while Thynk’s enterprise-grade capabilities appeal to chains.
Edge: IVvy.
IVvy’s base price is $300/month, with no free tier or trial, making it accessible for smaller venues or those testing the system. Pricing can scale with additional features or integrations but remains transparent and predictable.
Thynk’s base price starts at $600/month, reflecting its more extensive sales and contract management features. It does not offer a free tier or trial, and its higher cost aligns with its enterprise focus.
In summary, IVvy is more budget-friendly and flexible for smaller to mid-sized venues, while Thynk’s pricing targets larger properties with complex sales workflows.
IVvy provides a robust, venue-centric management platform built to streamline event operations, reduce manual work, and improve guest experiences. Its high user ratings, extensive integrations, and AI-driven automation make it a versatile choice for many hotel types.
Thynk, with its focus on sales automation, contract management, and performance analytics, is better suited for large hotel groups and properties with a heavy MICE or group booking focus. Its Salesforce foundation offers scalability but may require a steeper learning curve.
If your hotel needs a flexible, event-focused system with proven recent reviews and high satisfaction scores, IVvy emerges as the stronger choice. But if your priority is maximizing sales performance across multiple properties and managing complex contracts, Thynk can deliver the strategic oversight you require.
Note: This comparison is based on current data, including recent reviews and feature sets. Your specific needs and existing systems should guide your final decision.
According to HTR's product database, IVvy and Thynk Groups & Events share 11 features. Here are the key differences — features one has that the other lacks.
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| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Meal Planning | ||
| Task Management (Tasks & Reminders) |
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Everyone in the conference department can make a quote for a customer. Nobody has to check with a manager; everyone can send an offer to the customer. The customer can look at the..."
"As we were expanding, it was crucial to optimize our processes. We were way back when it came to the industry on the topic of digitalization. I think a lot happened during the pand..."
No published case study for this goal yet.
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
What hoteliers love
IVvy is consistently praised for its easy-to-navigate interface, which simplifies event management and reduces training time for staff.
While not unique to IVvy, many reviews highlight excellent customer support, including quick response times and high availability of support staff.
Users appreciate IVvy's extensive customization options, which allow them to tailor event menus, venue information, and sales reports, making the plat... Users appreciate IVvy's extensive customization options, which allow them to tailor event menus, venue information, and sales reports, making the platform highly adaptable to specific needs.
Where hoteliers push back
The platform offers comprehensive reporting features, but some users find the reporting functionalities too complex and desire more user-friendly opti... The platform offers comprehensive reporting features, but some users find the reporting functionalities too complex and desire more user-friendly options.
Some users seek more in-depth tutorials and features related to leveraging IVvy for strategic marketing campaigns, including email marketing and SEO o... Some users seek more in-depth tutorials and features related to leveraging IVvy for strategic marketing campaigns, including email marketing and SEO optimizations.
What hoteliers love
While the Salesforce integration offers scalability, reviewers express a desire for additional integrations for handling specific tasks like B2B Tour... While the Salesforce integration offers scalability, reviewers express a desire for additional integrations for handling specific tasks like B2B Tour Operator contracting, underscoring a potential area for enhancement.
Built on the Salesforce foundation, Thynk Cloud's CRM capabilities offer reliability and customization, essential for personalizing guest experiences... Built on the Salesforce foundation, Thynk Cloud's CRM capabilities offer reliability and customization, essential for personalizing guest experiences and managing customer relationships effectively. Users acknowledge its powerful CRM functions.
A recurring theme is the need for an improved aesthetic design and layout without compromising its functionality, as users find the current design ove... A recurring theme is the need for an improved aesthetic design and layout without compromising its functionality, as users find the current design overly monotone.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. IVvy and Thynk Groups & Events share many core Hotel Sales Software features, but each has unique capabilities. IVvy offers 16 verified integration partners, while Thynk Groups & Events offers 14. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. IVvy leads in ease of use at 4.7/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
IVvy: No. Thynk Groups & Events: No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. IVvy has an HT Score of 75 and Thynk has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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