The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Klikhotel.com shines .
ROIBACK shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Klikhotel.com users most value its , while ROIBACK users highlight support and customer service, direct bookings optimization, technical improvements. Click any theme to see what reviewers say.
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Support and customer service
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Direct bookings optimization
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Technical improvements
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Reporting and analytics
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Multi-language and user-friendly interface
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Payment gateways
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Klikhotel.com |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #29 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #22 18 reviews |
| Large (75-199 rooms) ▾ | — | #14 9 reviews |
| X-Large (200+ rooms) ▾ | — | #10 6 reviews |
By Property Type
| Segment | Klikhotel.com |
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| Boutique ▾ | — | #24 15 reviews |
| Luxury ▾ | — | #23 15 reviews |
| Branded / Chain ▾ | — | #18 13 reviews |
| Extended Stay | — | #19 4 reviews |
By Region
| Segment | Klikhotel.com |
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| North America | — | #18 4 reviews |
| Europe ▾ | — | #20 12 reviews |
| Asia Pacific ▾ | — | #10 14 reviews |
| Middle East | — | #14 3 reviews |
When choosing a booking engine for your hotel, you want a solution that boosts direct bookings, simplifies operations, and offers reliable support. Both Klikhotel.com and Roiback aim to serve this purpose, but their approaches and strengths differ significantly. Klikhotel.com is a lesser-known property management platform with no recent reviews or features, while Roiback is a well-established market player with a solid track record and extensive recent feedback. Do you prioritize proven performance and active support, or are you exploring options with limited validation?
Klikhotel.com lacks recent reviews, user ratings, or detailed features, making its effectiveness difficult to assess. In contrast, Roiback has over 43 recent reviews and a high NPS score of 9/5, indicating strong customer satisfaction and ongoing support. Roiback’s platform offers 36 unique features, including mobile responsiveness, urgency messaging, and multi-lingual support, while Klikhotel.com provides none of these capabilities. Given the data, Roiback clearly outperforms Klikhotel.com in credibility, features, and user confidence. Are you confident in a solution with no recent user feedback, or do you prefer a proven platform?
If your hotel needs a booking engine with comprehensive features, robust support, and proven industry presence, Roiback is the clear choice. It is suitable for hotels of all sizes seeking easy integration, multi-language support, and detailed analytics to optimize revenue. Conversely, Klikhotel.com is a minimal offering with no available features, reviews, or regional presence, making it unsuitable if you aim for a reliable, feature-rich platform. For hotels focused on growth, Roiback’s 36 features and 90% recommendation rate make it the more strategic selection.
Roiback boasts a high ease-of-use rating of 4.49/5, supported by positive reviews praising its intuitive interface and quick onboarding process. Reviewers highlight its simple setup, detailed analytics, and effective support, which foster staff adoption. Klikhotel.com scores 0/5 in ease of use, and with no recent reviews or user feedback, it’s impossible to determine how accessible or user-friendly it is. Based on available data, Edge: Roiback.
Roiback offers 36 unique features, including mobile optimization, special offers, booking abandonment recovery, multi-room bookings, and social media integrations—none of which Klikhotel.com provides. By contrast, Klikhotel.com does not list any features or integrations, severely limiting its functionality. The richness and variety of Roiback’s features provide greater flexibility for your marketing and operational needs. Edge: Roiback.
Roiback’s support ratings are outstanding, with a 4.72/5 customer support score and a 9/5 NPS, reflecting strong, responsive assistance and ongoing consultation. Customers frequently praise their personalized approach and proactive help, which have been crucial for growth. Klikhotel.com receives no reviews or support ratings, making it impossible to gauge support quality. Based on current data, Edge: Roiback.
Roiback integrates with 27 verified partners, including prominent channel managers, PMS systems, and tech providers like GuestCentric, Winhotel, and Triptease, ensuring smooth connectivity. Klikhotel.com, however, has no verified integrations, limiting its ability to connect with essential hotel systems. For operational efficiency and future growth, Roiback’s extensive integrations are a clear advantage. Edge: Roiback.
Roiback’s recent reviews and high scores reflect high hotelier satisfaction, especially among hotels in Europe, Asia Pacific, and North America. Hotels of various sizes, including luxury and boutique properties, rate Roiback highly for features, support, and ease of use. Klikhotel.com lacks recent reviews and any rating data, rendering it invisible in this comparison. Clearly, hoteliers favor Roiback’s proven track record. Edge: Roiback.
Klikhotel.com’s pricing details are unavailable, and it does not offer a free trial or transparent fees. Roiback charges a base price of $500 per month, with no mention of additional implementation fees or hidden costs. Its pricing structure aligns with its comprehensive feature set and support offerings. If price transparency influences your decision, Roiback’s clear structure makes it easier to evaluate value for money.
Roiback is an established, feature-rich booking engine serving over 2,000 hotels worldwide. Its strong recent reviews, high customer satisfaction, and extensive integrations make it the superior choice for most hotels.
If your hotel needs a reliable, scalable, and well-supported platform, Roiback's core advantages are its proven performance, comprehensive features, and active customer support. It is best suited for hotels aiming to grow their direct sales and streamline operations.
Conversely, Klikhotel.com offers no recent validation or features, making it unsuitable for hotels seeking growth or advanced functionality. It might appeal only to hotels with very basic operational requirements and no interest in integrations or analytics.
In conclusion, choose Roiback if you want a trusted, full-featured booking engine backed by recent reviews and active support. Opt for Klikhotel.com only if your hotel’s needs are minimal and you are prepared to accept unverified software with no proven track record.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Klikhotel.com |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Klikhotel.com and Roiback | Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Klikhotel.com |
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| Booking abandonment recapture | ||
| Mobile optimized/responsive | ||
| Multi-room bookings | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 24 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
What hoteliers love
Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness,... Roiback's dedicated support team, including account managers and direct channel specialists, receives high praise. Users commend their responsiveness, expertise, and personalized consulting which have been instrumental in achieving business goals.
Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promo... Roiback enhances direct bookings through a user-friendly booking engine, innovative direct sales strategies, and tools like loyalty programs and promotional packages. Hotel operators report significant growth in online sales and improved direct channel visibility.
Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unif... Critical feedback includes requests for speeding up the system's responsiveness, reducing technical glitches like duplications and error 404, and unifying platforms to streamline processes. These technical enhancements are deemed necessary for a seamless user experience.
Where hoteliers push back
The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, som... The platform's user-friendly and intuitive booking engine is appreciated, with mentions of smooth multi-language support and ease of use. However, some users request improvements in default language settings and interface design for better user experience.
While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local a... While the platform supports a variety of payment gateways, users suggest the need for expanding payment options, particularly integrating more local and international gateways to avoid connectivity issues.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Klikhotel.com and Roiback | Booking Engine share many core Booking Engine features, but each has unique capabilities. Klikhotel.com offers 0 verified integration partners, while Roiback | Booking Engine offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Roiback | Booking Engine leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Klikhotel.com: No. Roiback | Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Klikhotel.com has an HT Score of 0 and ROIBACK has 72. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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