The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 110 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgical Solution shines , with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text).
Sirvoy shines when it comes to customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Side-by-side ratings based on 110 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 5 | 105 |
After analyzing 110 verified reviews, Lodgical Solution users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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User Interface and Design
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #51 2 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #55 2 reviews | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
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| Boutique ▾ | #58 2 reviews | #29 21 reviews |
| Luxury ▾ | #52 2 reviews | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
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| North America ▾ | #30 5 reviews | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right Property Management System (PMS) can significantly influence your hotel's daily operations and guest experience. Lodgical Solution and Sirvoy aim to simplify management, but they differ markedly in reviews, features, and global reach. Lodgical Solution, with only 5 reviews, offers limited recent feedback, whereas Sirvoy boasts 95 reviews, including 32 from the last six months, making its user base and insights more current. How do these differences impact your decision?
Lodgical Solution is tailored primarily for small to mid-sized hotels and resorts, emphasizing comprehensive hotel management features such as reservation handling, guest check-ins, housekeeping, and billing. Its platform is designed by hoteliers for hoteliers, prioritizing operational efficiency and integration options; however, it lacks recent user feedback, which limits understanding of its current usability.
In contrast, Sirvoy caters to a broad range of accommodation providers, including hostels, bed & breakfasts, and boutique hotels, focusing on ease of use and affordability. Its recent reviews highlight a highly intuitive interface, excellent customer support, and strong online booking integrations, making it especially appealing for smaller properties seeking straightforward management tools.
Both systems aim to reduce administrative burdens but diverge in their regional presence and feature depth. Lodgical Solution is more limited geographically, primarily in North America, and concentrates on core hotel management. Sirvoy, with a presence in 36 countries, offers extensive integrations and channel management, which may be vital for properties with international booking needs.
Ultimately, if your hotel values a feature-rich, localized platform with existing integrations, Lodgical might seem appealing. But given Sirvoy’s recent, plentiful reviews demonstrating ease of use and global reach, it is the more reliable choice today. Are you looking for a more established, well-reviewed platform?
If your hotel needs a management system tailored for small to medium-sized properties with a focus on detailed operations and extensive integrations, Lodgical Solution is worth considering. Its strengths lie in features like integrated CRS, digital registration, and mobile notes & tasks, making it suitable for hotels aiming for granular control of operations.
Conversely, if your hotel prioritizes ease of onboarding, reliable customer support, and online booking capabilities—especially if you operate across multiple countries—Sirvoy is the better pick. Its simplified interface, robust channel management, and recent 32 reviews in the last six months prove its current relevance and user satisfaction.
For boutique hotels, hostels, or properties that want to quickly implement a system without complex setup, Sirvoy’s intuitive design is ideal. Larger hotels or those needing tailored integrations might lean toward Lodgical, but its limited recent feedback makes Sirvoy the safer, more tested option today.
Lodgical Solution scores a 4.8/5 for ease of use, with reviews praising its intuitive interface and straightforward operations. Users note that its interface minimizes tech headaches, enabling staff to quickly get up to speed on reservation, housekeeping, and billing functions—ideal for small teams.
Sirvoy, with a 4.64/5 rating, also receives high marks for usability, with recent reviews emphasizing its simplicity and quick onboarding process. Users particularly appreciate the clear navigation and helpful customer support, which reduces training time for staff unfamiliar with hotel management software.
While both systems are user-friendly, Lodgical’s slightly higher rating suggests it may have a marginal edge for hotels seeking ease of adoption. However, Sirvoy’s recent reviews confirm it is also highly accessible, especially for small teams or staff with limited technical skills.
Edge: Lodgical Solution.
Lodgical Solution offers three features unique to its platform: digital registration, integrated CRS, and mobile device notes & tasks (voice-to-text). These tools improve operational consistency and mobile management, especially useful for properties with a focus on guest check-in and front desk automation.
Sirvoy, on the other hand, provides 17 features not present in Lodgical, including multi-lingual/multi-currency support, transactional emails, a calendar view, payment requests, centralized messaging, automated space optimization, ID & passport scanning, housekeeping mobile app, real-time reporting, rules-based room assignments, and a website builder. These broaden its scope, especially for properties with international guests or a need for advanced automation.
Given the higher number of unique features, Sirvoy’s feature set is more comprehensive for a variety of operational needs. If your property values diverse automation, multi-language support, and online presence, Sirvoy is the clear choice.
Edge: Sirvoy.
Lodgical Solution has a support rating of 4.6/5, with reviews indicating responsiveness and professionalism. One user noted, “Experience after a year working with Lodgical has been positive, with good support when needed,” but the limited recent feedback raises questions about current support quality.
Sirvoy outperforms with a 4.85/5 customer support rating, supported by numerous recent reviews praising quick, helpful, and friendly assistance. A typical comment states, “Support is excellent, quick, and thorough,” reflecting consistent satisfaction across recent users.
For ongoing support, Sirvoy’s higher ratings and recent positive reviews suggest it is more dependable today. If responsive support is critical, edge: Sirvoy.
Lodgical Solution integrates with 20 verified partners, including revenue management, GDS, and hospitality-specific solutions like Nonius and RateBoard. Its ecosystem covers core needs but may lack some of the broader channel management options.
Sirvoy connects with 21 verified partners, including major booking channels like Booking.com, Expedia, and GDS networks, as well as integrations with RevControl, TrustYou, and Cloudbeds. Its extensive partner list supports a wide variety of operational and marketing tools, especially for properties with diverse booking channels.
With comparable integration counts, Sirvoy’s larger global presence and partnerships give it an edge for properties needing flexible, widespread connectivity. Edge: Sirvoy.
Lodgical Solution, with only 5 reviews, currently shows no proven user ratings, making it hard to gauge overall satisfaction. Its recent reviews are nonexistent, reducing confidence in its current performance.
Sirvoy, with 95 reviews and 32 in the last six months, has a proven 94% likelihood to recommend, reflecting high satisfaction among diverse property types. Recent feedback highlights its ease of use, support, and automation, with many users describing it as a “great value” and “easy to navigate.”
Given the stronger recent feedback, Sirvoy’s ratings clearly outperform Lodgical.
Edge: Sirvoy.
Lodgical Solution does not publicly list its pricing model, suggesting it may be customized or enterprise-focused. No free trial or flat-rate options are advertised, implying a potential premium or tailored quote.
Sirvoy offers a clear pricing structure at $200 per month, with no free tier or trial detailed beyond a 30-day trial period. Its straightforward fee allows for predictable budgeting, especially attractive for small to medium-sized properties.
For transparency and ease of comparison, Sirvoy’s transparent pricing makes it more accessible. Lodgical’s pricing remains unclear, which might be a consideration for budget-conscious hotels.
Not ideal if:
Not ideal if:
Lodgical Solution is a comprehensive, industry-built PMS with features like integrated CRS and digital registration, but it lacks recent reviews, making current performance uncertain. Its core strength lies in operations tailored for smaller hotels, especially in North America, with a focus on affordability and simplicity.
Sirvoy, with over 95 reviews and a recent surge of positive feedback, offers a user-friendly, globally available system with extensive channel management, online booking, and excellent support. Its broad feature set and high satisfaction ratings make it the more reliable choice today.
If your hotel values proven recent performance, extensive integrations, and customer support, Sirvoy is the clear winner. Lodgical may suit properties with specific needs for industry-tailored features but should be evaluated carefully given the limited recent feedback.
In summary, for most hoteliers making a decision now, Sirvoy’s current user satisfaction, feature breadth, and international presence make it the preferable option. Lodgical might appeal for niche or specific regional needs but requires further recent validation.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $200/mo |
According to HTR's product database, Lodgical Solution and Sirvoy share 26 features. Here are the key differences — features one has that the other lacks.
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| Calendar view | ||
| Centralized Messaging | ||
| Digital Registration | ||
| Integrated CRS | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Payment Requests | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 8 more features differ between these products.
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
It depends on your requirements. Lodgical Solution and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Lodgical Solution offers 20 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgical Solution: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgical Solution has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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