Lodgit Desk Hotelsoftware vs. RoomRaccoon PMS:
Which Is Right for You?

The Decision

When choosing a property management system for your hotel, the decision often boils down to the range of features, ease of use, support quality, and how well the software aligns with your property’s size and operational needs. Lodgit Desk by Lodgit Hotelsoftware GmbH and RoomRaccoon PMS aim to streamline hotel operations but serve very different market segments and offer contrasting capabilities. Your choice hinges on whether you prioritize a long-standing, simple solution or a modern, highly-rated platform with extensive functionalities.

Both systems aim to reduce manual work, improve guest communication, and centralize management tasks. However, Lodgit's limited recent reviews and zero ratings contrast sharply with RoomRaccoon’s high scores, recent positive feedback, and extensive feature set. So, which one will better serve your hotel?

Is Lodgit Desk or RoomRaccoon Better for Hotels?

Lodgit Desk is a reservation software with over a decade of experience, primarily catering to smaller properties like guesthouses, hostels, and holiday homes. It emphasizes simplicity with a reservation calendar resembling a traditional booking book, making it suitable for hotels that prefer straightforward management.

RoomRaccoon, on the other hand, is a cloud-based PMS with a solid reputation among independent and boutique hotels. It integrates a booking engine, channel manager, and automation tools into one platform, designed to save time and drive revenue with minimal fuss. Its recent 80+ HTR Score and 169 reviews reflect a more current, robust presence.

While Lodgit offers on-premise deployment, RoomRaccoon’s cloud-based model facilitates access from anywhere, with ongoing updates and support. Given the more recent and plentiful reviews, RoomRaccoon demonstrates a stronger market presence and user satisfaction. Are you looking for a legacy solution or a modern, versatile system?

RoomRaccoon vs Lodgit Desk: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that consolidates booking, channel management, automation, and revenue tools, go with RoomRaccoon. It suits independent hoteliers seeking to increase direct bookings, automate guest communication, and optimize revenue.

If your operation prefers a cost-effective, straightforward reservation system with basic management features, Lodgit Desk might be suitable. It is more appropriate for small properties that prioritize simplicity over advanced automation or extensive integrations. However, consider that Lodgit’s lack of recent reviews and zero customer ratings may signal limited ongoing support or development.

For hotels aiming to grow, automate, and connect with multiple channels seamlessly, RoomRaccoon is the more comprehensive choice. Smaller, budget-conscious properties that require a basic system might find Lodgit adequate but potentially outdated.

Is Lodgit Desk or RoomRaccoon Easier to Use?

RoomRaccoon’s UI is highly rated at 4.74/5, with users describing it as intuitive, user-friendly, and easy to learn. Reviews praise its straightforward onboarding, especially for small teams, and note that staff quickly adopt the platform.

Lodgit’s interface, mimicking a traditional reservation book, is simple but notably lacking a modern design or recent review data. Given the absence of recent user feedback and support ratings, its ease of use remains unverified and potentially outdated.

Edge: RoomRaccoon.

Which Has Better Features: Lodgit Desk or RoomRaccoon?

RoomRaccoon boasts 35 features exclusive to its platform, including revenue management, automated night audit, mobile app, guest profiles, integrated CRS, analytics dashboard, multi-currency support, inventory management, real-time status updates, and online check-in. Its extensive feature set caters to operational automation and revenue optimization.

Lodgit offers only a handful of features, primarily focused on reservation management, communication templates, and basic reporting. It also supports on-premise deployment, which is rare among modern PMS solutions.

Clearly, RoomRaccoon offers a wider array of features to streamline operations and boost revenue.

Edge: RoomRaccoon.

Which Has Better Customer Support: Lodgit Desk or RoomRaccoon?

RoomRaccoon scores 4.53/5 for customer support, with recent reviews highlighting responsiveness, helpfulness, and effective resolution of issues. Customers appreciate their support team’s eagerness to assist and provide onboarding guidance.

Lodgit has no recent reviews or support ratings available, leaving its support quality unverified. Its small size and long history suggest a basic support structure, but without recent feedback, it's uncertain how it compares.

Edge: RoomRaccoon.

Which Has More Integrations: Lodgit Desk or RoomRaccoon?

RoomRaccoon connects to 88 verified partners, including popular solutions like Sage, payment gateways, and marketing tools. Its extensive integrability allows hotels to customize their tech stack for maximum efficiency.

Lodgit offers no verified integration partners, limiting its ability to connect with other hospitality systems or third-party tools. Its on-premise solution may also restrict flexibility.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Lodgit Desk or RoomRaccoon?

RoomRaccoon’s 4.88/5 overall rating from 169 reviews indicates high user satisfaction, especially among boutique and independent hotels. Recent reviews praise its ease of use, automation, and support, with many mentioning increased revenue and operational efficiency.

Lodgit’s ratings are unverified, with no recent reviews or scores, making it difficult to assess current user sentiment. Its long-standing presence does not necessarily translate to modern user satisfaction.

Edge: RoomRaccoon.

How Much Do Lodgit Desk and RoomRaccoon Cost?

Lodgit does not publicly list pricing, suggesting a custom quote based on property size and needs. It offers a freemium model, but details are scarce.

RoomRaccoon charges a base fee of $1,000, with no monthly per-room fees. Its pricing reflects its all-in-one platform and extensive features, suitable for hotels seeking comprehensive solutions.

Lodgit’s unclear pricing makes comparison difficult, but RoomRaccoon’s transparent fee indicates a predictable investment for its functionalities.

What Type of Hotel Should Use Lodgit Desk?

• Hotels that prefer a simple reservation system with basic management needs.
• Small properties like guesthouses, hostels, or holiday rentals.
• Operations that want an on-premise setup for data control.
• Hotels with limited budgets seeking a cost-effective booking platform.

Not ideal if:

• You require advanced automation, integrations, or channel management.
• You are looking for a cloud-based system with ongoing updates.
• Your hotel is growing or plans to scale operations significantly.

What Type of Hotel Should Use RoomRaccoon?

• Independent hotels, boutique properties, and small chains seeking an all-in-one platform.
• Hotels that want to automate guest communication, revenue management, and channel distribution.
• Properties aiming to increase direct bookings and reduce OTA commissions.
• Hotels looking for a user-friendly, cloud-based system with extensive integrations.

Not ideal if:

• You operate a large, complex property needing enterprise-level features.
• Your team prefers an on-premise solution.
• Your hotel is seeking a low-cost, basic booking system without automation.

RoomRaccoon vs Lodgit Desk: The Bottom Line for Hotels

RoomRaccoon is a modern, highly-rated PMS that consolidates property management, channel distribution, automation, and analytics into one intuitive system. Its recent reviews, extensive feature set, and high satisfaction scores make it a clear leader for independent hoteliers looking to grow and automate.

Lodgit offers a simpler, traditional reservation system suited for small properties with basic needs. Its limited recent feedback, lack of integrations, and outdated interface suggest it may be less suited for hotels aiming for expansion or operational sophistication.

If your hotel prioritizes automation, integrations, and current user support, RoomRaccoon is the recommended choice. For budget-conscious properties with straightforward booking needs, Lodgit may suffice but consider the potential limitations.

This comprehensive comparison should guide your decision based on your hotel’s size, growth plans, and operational priorities. RoomRaccoon’s recent reviews and feature richness position it as the more robust, scalable solution for today’s independent hotels seeking to elevate guest experiences and revenue.