Logiciel Chloe vs. Noovy PMS: Which Is Right for You?

Updated June 24, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Sphère Informatique shines .

Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Logiciel Chloe Compare to Noovy PMS?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
71
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
5.0/5
Starting Price Contact sales From $600/mo
Verified Reviews 0 25

What Are the Pros and Cons of Logiciel Chloe vs Noovy PMS?

After analyzing 25 verified reviews, Sphère Informatique users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.

Sphère Informatique Sphère Informatique Noovy Noovy
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

Sphère Informatique vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Sphère Informatique Sphère Informatique Noovy Noovy
Small (10-24 rooms) #39 11 reviews
Mid-Size (25-74 rooms) #38 12 reviews

By Property Type

Segment Sphère Informatique Sphère Informatique Noovy Noovy
Boutique #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #52 2 reviews

By Region

Segment Sphère Informatique Sphère Informatique Noovy Noovy
Europe #22 23 reviews
Middle East #16 2 reviews

The Decision

Choosing between Sphère Informatique’s Logiciel Chloe and Noovy PMS hinges on your hotel’s specific needs. Both aim to manage property operations, but their core functionalities and target markets differ significantly. Chloe appears to target traditional real estate management with AI-driven insights, while Noovy focuses on streamlining hotel operations with an all-in-one system. How do these differences align with your hotel’s priorities?

If your hotel seeks a straightforward, feature-rich PMS with recent positive reviews, Noovy is the clear choice. If you need a more specialized AI-driven property management tool, Chloe might seem appealing but falls short in reviews and usability.

Is Logiciel Chloe or Noovy PMS Better for Hotels?

Logiciel Chloe by Sphère Informatique and Noovy PMS serve different hotel management needs. Chloe leans toward real estate and property management with AI insights, but its lack of recent reviews and a zero-star rating highlight its limited current relevance. Conversely, Noovy boasts 19 recent reviews, a 5/5 overall rating, and a 99% likelihood to recommend, indicating strong hotel industry validation.

While Chloe claims to optimize property operations with AI, its absence of recent user feedback makes its actual performance uncertain. Noovy’s recent reviews confirm its ease of use, features, and support, making it a more dependable option for hotels.

Are you prioritizing reliable, up-to-date user feedback over theoretical AI capabilities? If so, Noovy clearly outperforms Chloe in current market validation.

Noovy PMS vs Logiciel Chloe: Which Should Your Hotel Choose?

Your hotel should pick Noovy if you need an all-in-one, user-friendly property management system with robust features. Its extensive feature set—including channel management, booking engine, revenue tools, and guest communication—is designed for modern hoteliers seeking efficiency.

If your hotel operates in Europe or North America and values recent reviews and proven performance, Noovy’s 19 reviews, all recent, make it the top choice. Chloe’s limited, outdated presence makes it unsuitable for hotels needing proven, comprehensive solutions.

Hotels that want reliable, modern hotel tech should lean toward Noovy. Chloe may appeal if you specifically seek real estate management, but it’s not recommended for hotel operations based on current user feedback.

Is Logiciel Chloe or Noovy PMS Easier to Use?

Noovy’s ease of use is well-documented, with a 4.84/5 UI rating, straightforward onboarding, and highly positive user feedback emphasizing its friendly, intuitive design. Its recent reviews highlight how quickly staff adapt and how smoothly daily operations run.

Chloe, on the other hand, has a 0/5 usability rating and no recent reviews, suggesting it may not be user-friendly or actively supported. The lack of current feedback and the outdated appearance noted by some users point to a steeper learning curve and potential operational hurdles.

Edge: Noovy.

Which Has Better Features: Logiciel Chloe or Noovy PMS?

Noovy offers 48 features, including a channel manager, integrated CRS, booking engine, payment processing, revenue management, and mobile apps. Many of these are absent in Chloe, which has no unique or additional features beyond basic property management.

Chloe does not list any features and, based on available data, appears to lack the extensive tools modern hotels need. Noovy’s comprehensive feature set gives your team more control and automation, directly impacting your operational efficiency.

Edge: Noovy.

Which Has Better Customer Support: Logiciel Chloe or Noovy PMS?

Noovy’s reviews consistently praise its support team, citing friendly, quick, and effective responses, with a support rating of 4.89/5. Recent reviews confirm active, helpful support, which is crucial for smooth hotel operations.

Chloe’s support ratings are unavailable, and with no recent reviews, confidence in its support quality is low. The limited feedback suggests it may not be as responsive or reliable as Noovy, especially for urgent hotel needs.

Edge: Noovy.

Which Has More Integrations: Logiciel Chloe or Noovy PMS?

Noovy boasts 40 verified integrations, including major OTAs, revenue tools, and payment providers. It also offers direct integrations with essential industry partners, making it highly adaptable.

Sphère Informatique’s Chloe has only 11 verified partners, with no shared or notable integrations beyond basic connections. This limits its ability to connect with modern hotel systems and tools that streamline operations.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Logiciel Chloe or Noovy PMS?

Noovy’s recent reviews, with a 5/5 rating from 19 hotels, reflect high satisfaction across various segments, especially boutique and city-center hotels. The consistent 4.84/5 ease of use rating indicates broad approval from hotel staff.

Chloe’s zero review count and lack of recent feedback leave its reputation speculative. The absence of current hotel ratings suggests the platform is either inactive or not widely adopted today.

Edge: Noovy.

How Much Do Logiciel Chloe and Noovy PMS Cost?

Noovy’s transparent pricing starts at $600 per month for the entire system, offering an all-in-one package. Chloe’s pricing details are unavailable, but the lack of recent reviews and features suggests it may not be competitively priced or actively marketed.

Hotels seeking predictable, transparent costs will find Noovy more straightforward. Chloe’s unclear pricing and outdated presence make it less appealing for budget-conscious or modern hotels.

What Type of Hotel Should Use Logiciel Chloe?

  • Hotels that primarily manage property portfolios rather than daily guest operations.
  • Teams that need AI insights for property performance and management.
  • Hotels operating in real estate markets or focused on tenant feedback.
  • Hotels with existing property management infrastructure seeking AI-driven analysis.

Not ideal if:

  • Your hotel relies on modern guest-facing features like online check-in.
  • You need a system with recent reviews and active support.
  • You prefer a system with extensive integrations and user-friendly interfaces.

Chloe is suited for property managers and real estate operators, not typical hotels.

What Type of Hotel Should Use Noovy PMS?

  • Hotels looking for an all-in-one, cloud-based system with extensive features.
  • Hotels in North America, Europe, or other regions covered by Noovy’s support.
  • Independent hotels, boutique properties, and city-center hotels.
  • Teams that prioritize ease of use, fast onboarding, and reliable support.

Not ideal if:

  • You operate a large, complex property needing highly specialized solutions.
  • Your hotel is in a region where Noovy does not have a strong presence.
  • You require a system designed specifically for real estate management, not hospitality.

Noovy is ideal for modern hotels seeking a comprehensive, user-focused platform.

The Bottom Line for Hotels

Logiciel Chloe claims to be an AI-driven property management platform but lacks recent validation. Its limited reviews and absence of features suggest it’s outdated or not actively used in hotel environments today.

Noovy stands out as a modern, feature-rich system with recent, glowing reviews. Its high customer support scores, extensive integrations, and transparent pricing make it a clear choice for hotels wanting a reliable, scalable system.

If your hotel needs proven, current functionality, go with Noovy. Chloe might impress on paper, but its lack of recent validation makes it a risky choice for today’s hotel management.


This comprehensive comparison should help you make an informed decision aligned with your hotel’s operational needs and current technology standards.

How Much Do Logiciel Chloe and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Sphère Informatique Sphère Informatique Noovy Noovy
Starting Price From $600/mo

Feature Comparison: Logiciel Chloe vs Noovy PMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Sphère Informatique Sphère Informatique Noovy Noovy
Accounting & Finance
0%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
0%
88%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
0%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
0%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
0%
92%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
0%
100%
Group functionality
Automated Space Optimization
Guest Experience
0%
89%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
0%
63%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
0%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
0%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
0%
100%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
0%
75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
0%
100%
Online 24/7 support
Food & Beverage
0%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Sphère Informatique vs Noovy: The Bottom Line

Sphère Informatique
Sphère Informatique
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 11 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Unique capabilities

Channel Manager Integrated CRS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Logiciel Chloe vs Noovy PMS

Can Logiciel Chloe replace Noovy PMS?

It depends on your requirements. Logiciel Chloe and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Logiciel Chloe offers 11 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Logiciel Chloe or Noovy PMS offer a free plan?

Logiciel Chloe: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Logiciel Chloe and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Sphère Informatique has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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