Compare Loopon Reputation vs Reputation Manager (by Customer Alliance) vs Sojern Reputation Manager

Loopon

Loopon Reputation

7 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

91 reviews
Sojern

Sojern Reputation Manager

4 reviews

Compare Loopon Reputation vs Reputation Manager (by Customer Alliance) vs Sojern Reputation Manager

Reputation Management vendor comparison between Loopon Reputation vs Reputation Manager (by Customer Alliance) vs Sojern Reputation Manager. Find out which Reputation Management is right for you based on realtime data from 102 verified hotelier reviews across 23 countries.

Loopon

Loopon

Ranked 15 (out of 61)

4.7
7 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 61)

4.7
91 reviews
View profile
Sojern

Sojern

Ranked 19 (out of 61)

5.0
4 reviews
View profile

Ratings Summary

HT Score

Loopon Reputation

unranked HTScore Icon

Reputation Manager (by Customer Alliance)

81 HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon
Popularity

Loopon Reputation

7 verified reviews

Reputation Manager (by Customer Alliance)

91 verified reviews

Sojern Reputation Manager

4 verified reviews
Likelihood to Recommend

Loopon Reputation

94%

Reputation Manager (by Customer Alliance)

93%

Sojern Reputation Manager

100%
Ease of Use

Loopon Reputation

4.6

Reputation Manager (by Customer Alliance)

4.7

Sojern Reputation Manager

4.5
ROI

Loopon Reputation

4.6

Reputation Manager (by Customer Alliance)

4.3

Sojern Reputation Manager

5
Implementation

Loopon Reputation

4.6

Reputation Manager (by Customer Alliance)

4.6

Sojern Reputation Manager

Not enough data available
Customer Support

Loopon Reputation

4.6

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Certificate of Excellence

Loopon Reputation

Reputation Manager (by Customer Alliance)

Sojern Reputation Manager

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Loopon Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Loopon
vs.
Customer Alliance
vs.
Sojern

Customers

Top 3 Segments

Loopon Reputation

Resorts - 29%
City Center Hotels - 14%
Branded Hotels - 14%

Reputation Manager (by Customer Alliance)

Branded Hotels - 11%
Boutique Hotels - 9%
City Center Hotels - 8%

Sojern Reputation Manager

Boutique Hotels - 50%
Motels - 25%
Limited Service & Budget Hotels - 25%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Average Loopon

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Loopon Reputation

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Loopon
vs.
Customer Alliance
vs.
Sojern

What Customers Are Saying

Most Recent Review

Loopon Reputation

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Reputation Manager (by Customer Alliance)

Management and optimization of our Hotels reputation

Marketing and communications manager from Saint-Tropez (France)

Sojern Reputation Manager

#marketing #digital #SEO #PPC #advertising #social #services #acquisition #conversion #website

Director of Sales
Most Positive Review

Loopon Reputation

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Critical

Loopon Reputation

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Reputation Manager (by Customer Alliance)

Very helpful.

Dyrektor Ds. jakości

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
References
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General Info

Screenshots
Integrations

Loopon Reputation

Property Management Systems (7) Hotel POS Systems (3) Hotel Reservations Software (2)

Reputation Manager (by Customer Alliance)

Property Management Systems (25) Hotel Management Software (10) Booking Engine (9)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Hotel Management Software (7)
Recent Company Updates
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Recent Articles

Loopon Reputation

Loopon doesn’t have any recent articles

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