Compare AI Review Assistant (by MARA Solutions) vs FornovaEC (E-Commerce Optimizer)

MARA Solutions

AI Review Assistant (by MARA Solutions)

207 reviews
Fornova

FornovaEC (E-Commerce Optimizer)

4 reviews

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Compare AI Review Assistant (by MARA Solutions) vs FornovaEC (E-Commerce Optimizer)

Reputation Management vendor comparison between AI Review Assistant (by MARA Solutions) vs FornovaEC (E-Commerce Optimizer) . Find out which Reputation Management is right for you based on realtime data from 211 verified hotelier reviews across 30 countries.

MARA Solutions

MARA Solutions

Ranked 1 (out of 55)

4.8
207 reviews
View profile
Fornova

Fornova

Ranked 14 (out of 26)

4.9
4 reviews
View profile

Ratings Summary

HT Score

AI Review Assistant (by MARA Solutions)

100 HTScore Icon

FornovaEC (E-Commerce Optimizer)

unranked HTScore Icon
Popularity

AI Review Assistant (by MARA Solutions)

207 verified reviews

FornovaEC (E-Commerce Optimizer)

4 verified reviews
Likelihood to Recommend

AI Review Assistant (by MARA Solutions)

96%

FornovaEC (E-Commerce Optimizer)

98%
Ease of Use

AI Review Assistant (by MARA Solutions)

4.9

FornovaEC (E-Commerce Optimizer)

5
ROI

AI Review Assistant (by MARA Solutions)

4.6

FornovaEC (E-Commerce Optimizer)

4.8
Implementation

AI Review Assistant (by MARA Solutions)

4.8

FornovaEC (E-Commerce Optimizer)

Not enough data available
Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

FornovaEC (E-Commerce Optimizer)

5

Verified Customer Support

Certificate of Excellence

AI Review Assistant (by MARA Solutions)

FornovaEC (E-Commerce Optimizer)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

FornovaEC (E-Commerce Optimizer)

Services

Reporting & Analytics

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MARA Solutions
vs.
Fornova
vs.

Customers

Top 3 Segments

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%

FornovaEC (E-Commerce Optimizer)

Resorts - 75%
Hostels - 25%
Motels - 0%
Featured clients

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

MARA Solutions Average MARA Solutions

Pricing Available By Request

Fornova has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

AI Review Assistant (by MARA Solutions)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

FornovaEC (E-Commerce Optimizer)

Pricing Available By Request
Fornova has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
MARA Solutions
vs.
Fornova
vs.

What Customers Are Saying

Most Recent Review

AI Review Assistant (by MARA Solutions)

MARA - effective use of resources to strengthen the guest experience

Marketing & Communications Manager from Frankfurt (Germany)

FornovaEC (E-Commerce Optimizer)

Excellent

Executive OTA and Distribution
Most Positive Review

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM

FornovaEC (E-Commerce Optimizer)

Good system with great support

Revenue Manager
Most Critical

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM

FornovaEC (E-Commerce Optimizer)

Good system with great support

Revenue Manager
References

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available
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General Info

Screenshots
Integrations

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Survey Software (2) Property Management Systems (2)

FornovaEC (E-Commerce Optimizer)

Property Management Systems (4) Revenue Management Systems (2) Hotel Restaurant POS Systems (2)
Recent Articles

FornovaEC (E-Commerce Optimizer)

Fornova doesn’t have any recent articles