Compare Medallia vs Service Metrics Group vs Loopon Post Stay
Guest Survey Software vendor comparison between Medallia vs Service Metrics Group vs Loopon Post Stay. Find out which Guest Survey Software is right for you based on realtime data from 35 verified hotelier reviews across 8 countries.
Medallia
Ranked 7 (out of 25)
Service Metrics Group
Ranked 11 (out of 25)
Loopon
Ranked 4 (out of 25)
Ratings Summary
Medallia
unranked
Service Metrics Group
unranked
Loopon Post Stay
24
Medallia
8 verified reviewsService Metrics Group
2 verified reviewsLoopon Post Stay
25 verified reviewsMedallia
Service Metrics Group
Loopon Post Stay
Medallia
Service Metrics Group
Loopon Post Stay
Medallia
Service Metrics Group
Loopon Post Stay
Medallia
Service Metrics Group
Not enough data available
Loopon Post Stay
Medallia
Verified Customer Support
Service Metrics Group
Verified Customer Support
Loopon Post Stay
Verified Customer Support
Medallia
Service Metrics Group
Loopon Post Stay
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
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Customers
Top 3 Segments
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Loopon Post Stay
Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
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Fit Score for Your Property
Pricing
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Loopon Post Stay
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Medallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsMost Positive Review
Medallia
Nice Tool
General Manager from San Francisco (United States)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loopon Post Stay
Premier Guest Feedback and Review Platform
Multi-Property Revenue ManagerMost Critical
Medallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Loopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsReferences
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Software (1)
Service Metrics Group
Service Metrics Group doesn't have any integrations
Loopon Post Stay
Property Management Systems (6)
Hotel Restaurant POS Systems (3)
Hotel Reservations Software (2)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
Loopon Post Stay
Loopon doesn’t have any recent articles