Compare Medallia Zingle vs ALICE Guest Messaging by Actabl vs Revinate (Ivy)

Zingle

Medallia Zingle

107 reviews
Actabl

ALICE Guest Messaging by Actabl

408 reviews
Revinate

Revinate (Ivy)

35 reviews

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Compare Medallia Zingle vs ALICE Guest Messaging by Actabl vs Revinate (Ivy)

Guest Messaging Software vendor comparison between Medallia Zingle vs ALICE Guest Messaging by Actabl vs Revinate (Ivy). Find out which Guest Messaging Software is right for you based on realtime data from 550 verified hotelier reviews across 32 countries.

Zingle

Zingle

Ranked 14 (out of 70)

4.8
107 reviews
View profile
Actabl

Actabl

Ranked 3 (out of 70)

4.7
408 reviews
View profile
Revinate

Revinate

Ranked 9 (out of 70)

4.8
35 reviews
View profile

Ratings Summary

HT Score

Medallia Zingle

19 HTScore Icon

ALICE Guest Messaging by Actabl

88 HTScore Icon

Revinate (Ivy)

74 HTScore Icon
Popularity

Medallia Zingle

107 verified reviews

ALICE Guest Messaging by Actabl

408 verified reviews

Revinate (Ivy)

35 verified reviews
Likelihood to Recommend

Medallia Zingle

95%

ALICE Guest Messaging by Actabl

93%

Revinate (Ivy)

96%
Ease of Use

Medallia Zingle

4.7

ALICE Guest Messaging by Actabl

4.7

Revinate (Ivy)

4.9
ROI

Medallia Zingle

4.5

ALICE Guest Messaging by Actabl

4.5

Revinate (Ivy)

4.7
Implementation

Medallia Zingle

4.6

ALICE Guest Messaging by Actabl

4.6

Revinate (Ivy)

4.7
Customer Support

Medallia Zingle

4.6

Verified Customer Support

ALICE Guest Messaging by Actabl

4.6

Verified Customer Support

Revinate (Ivy)

4.8

Verified Customer Support

Certificate of Excellence

Medallia Zingle

ALICE Guest Messaging by Actabl

Revinate (Ivy)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Guest History

Secured Data Protection

SMS text messaging

Open API

Medallia Zingle

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

ALICE Guest Messaging by Actabl

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Revinate (Ivy)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Zingle
vs.
Actabl
vs.
Revinate

Customers

Top 3 Segments

Medallia Zingle

Resorts - 38%
Branded Hotels - 10%
Boutiques - 9%

ALICE Guest Messaging by Actabl

Resorts - 27%
Boutiques - 22%
Luxury Hotels - 15%

Revinate (Ivy)

Resorts - 33%
Branded Hotels - 14%
Boutiques - 14%
Featured clients
-

ALICE Guest Messaging by Actabl

Actabl doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Actabl Average Actabl

Pricing Available By Request

Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia Zingle

Pricing Available By Request
Zingle has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Messaging by Actabl

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate (Ivy)

Pricing Available By Request
Revinate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Zingle
vs.
Actabl
vs.
Revinate

What Customers Are Saying

Most Recent Review

Medallia Zingle

Pays for itself!

President

ALICE Guest Messaging by Actabl

Nice

Front Desk Supervisor from Key West (Florida Keys)

Revinate (Ivy)

I don't think we would be half as successful without Revinate.

Reservations Manager
Most Positive Review

Medallia Zingle

Ultra-Luxury Branded Resort Review of Zingle

Guest Experience Representative

ALICE Guest Messaging by Actabl

Alice is Great

Front desk agent

Revinate (Ivy)

Best Messaging App Ever

General Manager
Most Critical

Medallia Zingle

Zingle is a great tool for communication, but needs more work on personalization (AI) and standardization

Front desk / Concierge from San Diego (United States)

ALICE Guest Messaging by Actabl

A great assitant!

food & beberage sells agent

Revinate (Ivy)

Best of the best hospitality software!

Revenue Manager
References
-

ALICE Guest Messaging by Actabl

Erin Webb
Guest Services Lead Wythe Hotel

Noah Lemaich
Director of Brand Standards SIXTY Beverly Hills

Abraham Rodriguez Director, Front Office
Front Office Director Smyth Tribeca

Michael Hillier
General Manager The Renwick

-

General Info

Screenshots
Integrations

Medallia Zingle

Property Management Systems (9) Hotel Metasearch Management Software (4) Hotel Management Software (4)

ALICE Guest Messaging by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

Revinate (Ivy)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (13)