Medialog vs. Noovy PMS: Which Is Right for You?

Updated June 23, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Medialog shines , with exclusive features like On premise.

Noovy shines in ease of use and customer support , with exclusive features like Ancillary revenue tracking and Integrated Payment Terminal & Card Reader.

See the full breakdown below ↓

How Does Medialog Compare to Noovy PMS?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
71
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
5.0/5
Starting Price From $400/mo From $600/mo
Verified Reviews 0 25

What Are the Pros and Cons of Medialog vs Noovy PMS?

After analyzing 25 verified reviews, Medialog users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.

Medialog Medialog Noovy Noovy
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

Medialog vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Medialog Medialog Noovy Noovy
Small (10-24 rooms) #76 0 reviews #39 11 reviews
Mid-Size (25-74 rooms) #72 0 reviews #38 12 reviews

By Property Type

Segment Medialog Medialog Noovy Noovy
Boutique #75 0 reviews #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #68 0 reviews #52 2 reviews

By Region

Segment Medialog Medialog Noovy Noovy
Europe #52 0 reviews #22 23 reviews
Middle East #16 2 reviews

The Decision

Choosing between Medialog and Noovy PMS involves understanding their core differences, strengths, and weaknesses. Both aim to simplify hotel operations but diverge significantly in features, user experience, and market reach. Medialog offers a long-standing, French-origin system with extensive experience but zero recent reviews, while Noovy’s recent surge is backed by 19 reviews and a 5/5 rating. Which platform aligns better with your hotel’s needs?

Medialog’s extensive history and on-premise options contrast with Noovy’s modern, cloud-based approach and wider global presence. Your decision hinges on whether you prioritize a proven legacy or a fresh, flexible system.

Is Medialog or Noovy Better for Hotels?

Medialog is a comprehensive PMS designed for hotels seeking a reliable, established solution with core features tailored to the hospitality industry since 1988. Noovy, in contrast, is a newer platform founded in 2017, emphasizing automation, ease of use, and integration with modern hotel tools.

Medialog’s focus on performance and durability makes it suitable for hotels that value a long-term, on-premise system in Europe and Africa. Noovy’s cloud-based, mobile-first design appeals to hotels that prioritize quick onboarding, automation, and user-friendly interfaces in multiple regions, including North America and Asia Pacific.

Given the recent reviews and higher review count, Noovy’s system demonstrates stronger current market confidence. Are you ready to adopt a solution with proven recent customer satisfaction?

Noovy PMS vs Medialog: Which Should Your Hotel Choose?

If your hotel needs a user-friendly, integrated platform with rapid setup, automated guest communications, and support across multiple regions, Noovy is the clear choice. It’s ideal for independent, boutique, and city-center hotels that want to improve guest experiences and operational efficiency without high costs.

If your hotel requires a long-established, reliable system with on-premise deployment and specialized features like EPoS or gift vouchers, Medialog fits better. It’s suitable for hotels that prioritize proven stability and are comfortable with a potentially less modern interface.

For hotels seeking quick, hassle-free implementation and comprehensive guest communication tools, Noovy’s ease of onboarding and automation give it the edge. Conversely, if your property relies on on-site infrastructure and traditional systems, Medialog’s durability might serve you better.

Is Medialog or Noovy Easier to Use?

Noovy’s user interface scores 4.84 out of 5, based on recent reviews, with users praising its simplicity, speed, and friendly support. Its onboarding process averages 4.78 out of 5, highlighting quick adoption and minimal training time, especially for independent and small hotels.

Medialog, with a score of 0/5 across all usability metrics, has no recent reviews, indicating a lack of current user feedback and possible outdated usability. Its interface and onboarding experience are less clear, which could hinder staff adoption.

Edge: Noovy.

Which Has Better Features: Medialog or Noovy?

Medialog’s unique features include EPoS, on-premise installation, and gift vouchers—a handful of specialized tools not found in Noovy. Noovy, however, boasts a rich set of 23 exclusive features such as ancillary revenue tracking, integrated payment terminals, tablet check-in, real-time reporting, and guest SMS messaging, totaling 40 features.

While Medialog’s features are limited to specific functionalities, Noovy provides a broader, more modern suite, especially excelling in automation and guest communication tools. For comprehensive operational automation, Noovy’s feature count gives it a clear advantage.

Edge: Noovy.

Which Has Better Customer Support: Medialog or Noovy?

Medialog offers a 24/7 support team with 26 employees in France, but there are no recent reviews to gauge current service levels. Historically, its support has been considered reliable, but recent customer feedback is unavailable.

Noovy’s recent reviews rate customer support at 4.89 out of 5, with users describing it as friendly, quick, and effective. Their support team’s responsiveness and clear communication have been praised, with some reviewers emphasizing how automation and onboarding assistance saved them hours daily.

Edge: Noovy.

Which Has More Integrations: Medialog or Noovy?

Medialog connects with 41 verified partners, slightly more than Noovy’s 40. Shared integrations include major players like Bookassist, SiteMinder, RateGain, and Oaky, ensuring compatibility with key industry tools.

Medialog’s broader set of exclusive integrations—such as HQ Revenue and Mirai—may appeal to larger, tech-heavy properties. Noovy’s integrations focus on modern tools like Revinate and Shiji Group, aligning with hotels prioritizing guest feedback and digital marketing.

Edge: Medialog.

Which Do Hoteliers Rate Higher: Medialog or Noovy?

Given Medialog’s lack of recent reviews, it can’t be reliably rated by current users. Noovy, with 19 recent reviews, has a perfect 5/5 score, with hotels across boutique, city center, and budget segments highly satisfied.

Hoteliers in regions like North America and the UK, who value ease of use, automation, and support, tend to rate Noovy higher. For established, traditional hotel operators, Medialog’s market presence remains untested in recent times.

Edge: Noovy.

How Much Do Medialog and Noovy Cost?

Medialog’s pricing starts at $400 per month, with no free trial or tiered pricing mentioned. Its exact costs could vary based on customization, but detailed pricing information isn’t publicly available.

Noovy charges €£$5 per room per month, offering a transparent, affordable rate without additional setup fees. Both systems lack free trials, but Noovy’s lower entry point makes it accessible for small and independent hotels.

What Type of Hotel Should Use Medialog?

  • Hotels that prefer a long-standing, stable PMS with on-premise deployment.
  • Properties in Europe, Africa, or South America seeking reliability over modern features.
  • Hotels that need specialized functions like EPoS or gift vouchers.
  • Larger hotels with dedicated IT teams capable of managing on-premise systems.

Not ideal if your hotel prioritizes quick onboarding, automation, or mobile guest services.

What Type of Hotel Should Use Noovy?

  • Independent hotels, boutique properties, and city center hotels seeking quick, easy setup.
  • Hotels that want a comprehensive, cloud-based system with automation and guest messaging.
  • Properties across North America, Europe, or Asia Pacific looking for cost-effective solutions.
  • Hotels that value 24/7 support and regular updates.

Not ideal if your hotel relies heavily on on-premise infrastructure or has complex custom integrations requiring specialized systems.

Noovy vs Medialog: The Bottom Line for Hotels

Medialog offers a traditional, reliable solution with specific features like EPoS and gift vouchers, making it suitable for established hotels with on-site infrastructure. It’s a safe choice if your property values stability, long-term stability, and specialized tools, especially in Europe and Africa.

Noovy, on the other hand, is a modern, cloud-native system with a strong recent reputation, boasting high satisfaction, automation, and guest engagement tools. For hotels prioritizing ease of use, speed of onboarding, and ongoing support—especially outside Europe—Noovy provides a more compelling, future-proof option.

If your hotel needs a proven, on-premise system with niche features, Medialog is the traditional route. But if you seek a fast, flexible, and highly-rated platform with broad integrations and automation, Noovy is the clear winner.

How Much Do Medialog and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Medialog Medialog Noovy Noovy
Starting Price From $400/mo From $600/mo

Feature Comparison: Medialog vs Noovy PMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Medialog Medialog Noovy Noovy
Accounting & Finance
80%
100%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
75%
88%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
100%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
25%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
42%
92%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
50%
100%
Group functionality
Automated Space Optimization
Guest Experience
23%
89%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
13%
63%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
60%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
45%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
60%
100%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
50%
75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
100%
100%
Online 24/7 support
Food & Beverage
100%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Medialog vs Noovy: The Bottom Line

Medialog
Medialog
0.0/5 from 0 reviews

Unique capabilities

EPoS On premise Gift Vouchers
0.0/5 ease of use 0.0/5 support 41 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Ranks higher for

Mid-Size (25-74 rooms) #38 vs #72
Small (10-24 rooms) #39 vs #76
Bed & Breakfast & Inns #51 vs #74
Boutique #38 vs #75

Unique capabilities

Ancillary revenue tracking Integrated Payment Terminal & Card Reader Tablet/Kiosk Check-in Transactional Emails (booking, folios, etc) Task Management
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Medialog vs Noovy PMS

Can Medialog replace Noovy PMS?

It depends on your requirements. Medialog and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Medialog offers 41 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Medialog or Noovy PMS offer a free plan?

Medialog: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Medialog and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Medialog has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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