The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Medialog shines , with exclusive features like On premise.
Noovy shines in ease of use and customer support , with exclusive features like Ancillary revenue tracking and Integrated Payment Terminal & Card Reader.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Medialog users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #76 0 reviews | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | #72 0 reviews | #38 12 reviews |
By Property Type
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| Boutique ▾ | #75 0 reviews | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | #68 0 reviews | #52 2 reviews |
By Region
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| Europe ▾ | #52 0 reviews | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing between Medialog and Noovy PMS involves understanding their core differences, strengths, and weaknesses. Both aim to simplify hotel operations but diverge significantly in features, user experience, and market reach. Medialog offers a long-standing, French-origin system with extensive experience but zero recent reviews, while Noovy’s recent surge is backed by 19 reviews and a 5/5 rating. Which platform aligns better with your hotel’s needs?
Medialog’s extensive history and on-premise options contrast with Noovy’s modern, cloud-based approach and wider global presence. Your decision hinges on whether you prioritize a proven legacy or a fresh, flexible system.
Medialog is a comprehensive PMS designed for hotels seeking a reliable, established solution with core features tailored to the hospitality industry since 1988. Noovy, in contrast, is a newer platform founded in 2017, emphasizing automation, ease of use, and integration with modern hotel tools.
Medialog’s focus on performance and durability makes it suitable for hotels that value a long-term, on-premise system in Europe and Africa. Noovy’s cloud-based, mobile-first design appeals to hotels that prioritize quick onboarding, automation, and user-friendly interfaces in multiple regions, including North America and Asia Pacific.
Given the recent reviews and higher review count, Noovy’s system demonstrates stronger current market confidence. Are you ready to adopt a solution with proven recent customer satisfaction?
If your hotel needs a user-friendly, integrated platform with rapid setup, automated guest communications, and support across multiple regions, Noovy is the clear choice. It’s ideal for independent, boutique, and city-center hotels that want to improve guest experiences and operational efficiency without high costs.
If your hotel requires a long-established, reliable system with on-premise deployment and specialized features like EPoS or gift vouchers, Medialog fits better. It’s suitable for hotels that prioritize proven stability and are comfortable with a potentially less modern interface.
For hotels seeking quick, hassle-free implementation and comprehensive guest communication tools, Noovy’s ease of onboarding and automation give it the edge. Conversely, if your property relies on on-site infrastructure and traditional systems, Medialog’s durability might serve you better.
Noovy’s user interface scores 4.84 out of 5, based on recent reviews, with users praising its simplicity, speed, and friendly support. Its onboarding process averages 4.78 out of 5, highlighting quick adoption and minimal training time, especially for independent and small hotels.
Medialog, with a score of 0/5 across all usability metrics, has no recent reviews, indicating a lack of current user feedback and possible outdated usability. Its interface and onboarding experience are less clear, which could hinder staff adoption.
Edge: Noovy.
Medialog’s unique features include EPoS, on-premise installation, and gift vouchers—a handful of specialized tools not found in Noovy. Noovy, however, boasts a rich set of 23 exclusive features such as ancillary revenue tracking, integrated payment terminals, tablet check-in, real-time reporting, and guest SMS messaging, totaling 40 features.
While Medialog’s features are limited to specific functionalities, Noovy provides a broader, more modern suite, especially excelling in automation and guest communication tools. For comprehensive operational automation, Noovy’s feature count gives it a clear advantage.
Edge: Noovy.
Medialog offers a 24/7 support team with 26 employees in France, but there are no recent reviews to gauge current service levels. Historically, its support has been considered reliable, but recent customer feedback is unavailable.
Noovy’s recent reviews rate customer support at 4.89 out of 5, with users describing it as friendly, quick, and effective. Their support team’s responsiveness and clear communication have been praised, with some reviewers emphasizing how automation and onboarding assistance saved them hours daily.
Edge: Noovy.
Medialog connects with 41 verified partners, slightly more than Noovy’s 40. Shared integrations include major players like Bookassist, SiteMinder, RateGain, and Oaky, ensuring compatibility with key industry tools.
Medialog’s broader set of exclusive integrations—such as HQ Revenue and Mirai—may appeal to larger, tech-heavy properties. Noovy’s integrations focus on modern tools like Revinate and Shiji Group, aligning with hotels prioritizing guest feedback and digital marketing.
Edge: Medialog.
Given Medialog’s lack of recent reviews, it can’t be reliably rated by current users. Noovy, with 19 recent reviews, has a perfect 5/5 score, with hotels across boutique, city center, and budget segments highly satisfied.
Hoteliers in regions like North America and the UK, who value ease of use, automation, and support, tend to rate Noovy higher. For established, traditional hotel operators, Medialog’s market presence remains untested in recent times.
Edge: Noovy.
Medialog’s pricing starts at $400 per month, with no free trial or tiered pricing mentioned. Its exact costs could vary based on customization, but detailed pricing information isn’t publicly available.
Noovy charges €£$5 per room per month, offering a transparent, affordable rate without additional setup fees. Both systems lack free trials, but Noovy’s lower entry point makes it accessible for small and independent hotels.
Not ideal if your hotel prioritizes quick onboarding, automation, or mobile guest services.
Not ideal if your hotel relies heavily on on-premise infrastructure or has complex custom integrations requiring specialized systems.
Medialog offers a traditional, reliable solution with specific features like EPoS and gift vouchers, making it suitable for established hotels with on-site infrastructure. It’s a safe choice if your property values stability, long-term stability, and specialized tools, especially in Europe and Africa.
Noovy, on the other hand, is a modern, cloud-native system with a strong recent reputation, boasting high satisfaction, automation, and guest engagement tools. For hotels prioritizing ease of use, speed of onboarding, and ongoing support—especially outside Europe—Noovy provides a more compelling, future-proof option.
If your hotel needs a proven, on-premise system with niche features, Medialog is the traditional route. But if you seek a fast, flexible, and highly-rated platform with broad integrations and automation, Noovy is the clear winner.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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Unique capabilities
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Medialog and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Medialog offers 41 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Medialog: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Medialog has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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