The complete cloud hospitality platform
Medialog
0.0 (0 REVIEWS)
HT Score
0 out of 100
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Medialog
Unranked in Property Management Systems
Medialog is a hybrid next generation personalizable property management solution that allows users to focus on a more streamlined guest experience.
Not yet recommended by any hotels
Medialog has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Medialog?
Founded in 1988 | Headquarters in Réau (France) | 26 employees
Medialog is a comprehensive property management system designed specifically for hotels and restaurants. It effectively streamlines a wide range of interactive tasks, from reservations to check-out, making daily operations more efficient and less stressful. Medialog offers AI-powered summary reviews and recommendations to optimize business processes, ensuring high customer satisfaction and operational excellence. With a dedicated support team available 24/7, Medialog ensures seamless integration and continuous assistance, enabling your staff to focus on delivering an outstanding guest experience.
Medialog Alternatives
Not sure if Medialog is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
- 1. Oracle Hospitality — Best for reliable hotel operations and increased guest satisfaction
- 2. Cloudbeds — Best for integrating multiple functions into a single, easy-to-use system.
- 3. InnQuest — Best for integrating all your hospitality tools in one place
- 4. Shiji Group — Best for integrating property management systems effortlessly
- 5. WebRezPro — Best for integrating online bookings and payment systems seamlessly.
- 6. ThinkReservations — Best for improving guest experiences with easy-to-use management tools.
- 7. Preno — Best for properties looking for an all-in-one that's easy-to-use
- 8. Mews — Best for simplifying operations, managing bookings, and boosting your hotel's income.
- 9. Stayntouch — Best for integrating property management with third-party systems
- 10. HOTELTIME — Best for integrating all hotel services into one platform
Capabilities
Medialog doesn’t have any benefits or use cases available
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Medialog Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Medialog is the #59 most trending product in the Property Management Systems category (out of 314) and the #1005 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMedialog’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Medialog Pricing
Pricing Available By Request
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Compare Medialog to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
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Hotelier Rating
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It looks like Medialog is not recommended by any hotels
Check out the top 10 most recommended Medialog alternativesExpert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
Medialog have a solid property management system, one of the most complete in the market, with a hybrid model that can work on premise and in the cloud, and plenty of integrations to the main actors in the ecosystem.
Showing all answers to: "What does this product or service do well?"
Medialog have a solid property management system, one of the most complete in the market, with a hybrid model that can work on premise and in the cloud, and plenty of integrations to the main actors in the ecosystem.
With more than 30 years of experience in the hotel market, Medialog's reputation in the hospitality environment is well established.
The solutions provided to their users cover all the daily needs of hoteliers and restaurateurs, whether for an independent hotelier, but also for groups with dedicated tools.
This PMS is very easy to use so it is also quick for new staff to become familiar with the different procedures. It give the information with easy-to-read presentation for our front-office.
The reporting section is very complete and we can extract the data we want. The fact that it is integrated with a lot of different other providers is also very useful.
Medialog is one of the first existing PMS with 33 years of experience in the service of hotels - a longevity that is a guarantee of quality. No frills here : the system is reliable and understandable.
Automatic reservation integration, emails exchanged, check-in tablet, online pre-checking and prepayments. Automated recording of official documents and activation of services upon customer arrival, telephone access control, home automation, robotics…
- User-friendly (An intuitive user interface with a well-designed architecture allows you to manually gather and manage what is not yet automated)
- Rich marketplace
- Customizable
- Intuitive PMS and POS
- Reliable, agile, efficient, and discreet tool.
Question:
What differentiates this product or service from the competition?
Answer:
Medialog is a long standing company with a solid trajectory in hospitality technology. They have a lot of customers, particularly in Paris, that have been working with their property management system for many years.
Showing all answers to: "What differentiates this product or service from the competition?"
Medialog is a long standing company with a solid trajectory in hospitality technology. They have a lot of customers, particularly in Paris, that have been working with their property management system for many years.
The plus of Medialog, their Hybrid Cloud and Local solution, bringing a secure and uninterrupted management, wherever you work, from home or at the hotel.
Many daily tasks are automated to allow teams to save a lot of time and focus on welcoming customers.
Few points that make Medialog a great partner :
User friendly
Great Customer service
Intuitive
Innovative
100% hybrid
Modern
Great API functions
Client satisfaction 96,53%
Almost 35 years of experience
Few of its strengths :
- intuitive interface
- hybrid technology combining a PMS and a POS
- reactive support
- unlimited integration with hotel softwares thanks to their API connectivity
We have heard great feedback!
- API and Scheduled reports Interfaces (makes life easier when you need to connect with other Hote software or just need to share some reports)
- Great reporting, but really GREAT!
- Reactive technical support (supporting you 24/7)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would say, don't hesitate to give it a try and make sure you have integrated your channel manager or central reservation system, as they have excellent two way connectivity with the main actors in the market!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would say, don't hesitate to give it a try and make sure you have integrated your channel manager or central reservation system, as they have excellent two way connectivity with the main actors in the market!
PMS leader on the Parisian hotel landscape for 30 years, that should be enough to convince you.
The integrations that Medialog implements with third-party solutions such as CRM and Channel Managers bring real added value to hoteliers, and allow them to refocus on the customer above all.
Create a list of the different needs you have and the requirements for your PMS. Establish a budget, learn about the support provided, and get in touch with Medialog team to tailor the perfect solution for your hotel.
Look at all relevant services your hotel needs before selecting your PMS partner. The core PMS functionality is often the same, but the complete solution might differ quite a bit when you get into details.
Not only user-friendly but also is to secure your data and make it available in real-time ... All digital companies in the hotel industry can interface their program with Medialog PMS, utilizing the data Medailog has but also enhancing them.
Recommended by
Alicia Macanas
Director, Ecosystem and Strategic Partnerships
@
SiteMinder
Lionel CERVERA
Strategic Business Developer
@
Experience Hotel CRM
Alize Boivin
Country Lead
@
HiJiffy
Malika Faccini
Marketing Manager
@
Bowo
Erjon Gorani
Strategic Partnerships and Business Development
@
HQ revenue
Alicia Macanas
Director, Ecosystem and Strategic Partnerships
@
SiteMinder
Lionel CERVERA
Strategic Business Developer
@
Experience Hotel CRM
Alize Boivin
Country Lead
@
HiJiffy
Malika Faccini
Marketing Manager
@
Bowo
Erjon Gorani
Strategic Partnerships and Business Development
@
HQ revenue
Lucien Semaan
Managing Director
@
CrystalStat
Are you a consultant or vendor that recommends Medialog?
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Medialog Integrations
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Support
Unverified
Medialog has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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