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Medialog
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Medialog
Unranked in Property Management Systems
A hybrid and custom PMS that connects hotel, restaurant, and tools for smooth and human management.
Not yet recommended by any hotels
Medialog has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Medialog?
Founded in 1988 | Headquarters in Réau (France) | 26 employees
Medialog is a comprehensive property management system designed specifically for hotels and restaurants. By centralizing operations from reservation to check-out, Medialog streamlines interactive tasks, allowing businesses to save time and increase efficiency. Its intuitive interface ensures a seamless workflow, providing immediate benefits for business operations. With a focus on reliability and performance honed over 35 years, Medialog supports establishments with around-the-clock customer service, ensuring a dependable and proactive partnership for all interactive hotel and restaurant management needs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Medialog products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Medialog Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Medialog Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Medialog
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Medialog's Provided Description:
"Since 1988, Medialog, based in Paris, designs, installs, trains, and maintains a unique software, designed to simplify all interactive tasks of hotels and restaurants. From booking to check-out, everything is smooth and centralized, for an immediate time saving. This is where innovation meets 35 years of experience: our dedicated team guarantees performance, reliability, and durability, making Medialog the leader in the French market. Our attentive and committed team supports you 7 days a week, 24 hours a day, for unparalleled after-sales support."
FAQs
Medialog Alternatives
Not sure if Medialog is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
100% human support 24/7
100% human support 24/7
Medialog offers fully human support available 24/7. Every call is handled by an expert, with no automated menus or "press 1 for…" prompts. Hotels receive immediate, personalized responses to resolve technical or functional issues, ensuring uninterrupted operation and optimal customer satisfaction.
Hybrid and customizable PMS
Hybrid and customizable PMS
Medialog is a hybrid PMS, customizable to your needs and workflows. It centralizes all your bookings, whether they come from the website, OTAs, or more than 130 connected partners, in a single dashboard. This approach reduces duplicate data entry and errors, allows for clear occupancy tracking, and optimizes the front desk team's workflow.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Q4 '26 Property Management Systems Survey Insights
Is Medialog a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 52
Small
90%
(694)
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.
#1
of 45
Mid-sized
92%
(386)
Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.
#2
of 25
Large
90%
(80)
Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.
Small
90%
(694)
#1
of 52
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.
Mid-sized
92%
(386)
#1
of 45
Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.
Large
90%
(80)
#2
of 25
Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.
Rank
Hotel type
Popular alternatives
#1
of 50
Boutique Hotels
91%
(562)
Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.
#1
of 49
Bed & Breakfast & Inns
97%
(364)
ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.
#1
of 47
Resorts
91%
(394)
Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.
Boutique Hotels
91%
(562)
#1
of 50
Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.
Bed & Breakfast & Inns
97%
(364)
#1
of 49
ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.
Resorts
91%
(394)
#1
of 47
Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.
Rank
Region
Popular alternatives
#1
of 35
Europe
92%
(714)
Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.
#1
of 32
North America
97%
(399)
ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.
#3
of 15
Asia Pacific
94%
(340)
Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.
Europe
92%
(714)
#1
of 35
Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.
North America
97%
(399)
#1
of 32
ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.
Asia Pacific
94%
(340)
#3
of 15
Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.
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Medialog Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Medialog is the #29 most trending product in the Property Management Systems category (out of 364) and the #633 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMedialog’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Medialog Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Medialog to Top Alternatives
The operating system for modern hotels
The open, flexible PMS that puts your hotel in control
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Hotelier Rating
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It looks like Medialog is not recommended by any hotels
Check out the top 10 most recommended Medialog alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Medialog is one of the most recognized PMS solutions in the French market - and for good reason! It’s user-friendly, reliable, and intuitive for hoteliers. Whether you’re managing a boutique hotel or a larger property, it simplifies daily operations while delivering the performance and stability you need.
Showing all answers to: "What does this product or service do well?"
Medialog is one of the most recognized PMS solutions in the French market - and for good reason! It’s user-friendly, reliable, and intuitive for hoteliers. Whether you’re managing a boutique hotel or a larger property, it simplifies daily operations while delivering the performance and stability you need.
What Medialog does really well is bring hotel and restaurant management into one smooth, integrated system, combining PMS and POS in a hybrid cloud/local setup that makes day-to-day operations feel more connected, reliable and easier to manage. On a more personal note, we genuinely enjoy working with the team on new developments, marketing partnerships and integrations for our shared clients.
Consistently strong collaboration and a high degree of dedication to the partnership with IDeaS RMS, demonstrating a shared commitment to quality, alignment, and long‑term success. Partnership is key to delivering the best solution to our mutual clients.
Medialog PMS is a robust, intuitive powerhouse for independent hotels. Its standout feature is a sleek planning grid that makes drag-and-drop reservations effortless, slashing staff training time. With real-time channel syncing and precise yield management, it expertly boosts RevPAR while simplifying complex accounting. It’s reliable, well-engineered tech that puts guest service first.
Thanks to their extensive experience, they offer particularly powerful and truly valuable performance analysis tools for everyday use. Connecting is very simple, and Medialog can manage multiple Channel Managers simultaneously.
Question:
What differentiates this product or service from the competition?
Answer:
Three things sets Medialog apart: a dedicated, lightning-fast support team that’s always there to help, a solution tailored to the real needs of hotel professionals, and open technology that makes integrations a breeze. Their hybrid cloud/local setup ensures reliability, while their API and ecosystem create endless opportunities to add value by connecting with other top-tier tools.
Showing all answers to: "What differentiates this product or service from the competition?"
Three things sets Medialog apart: a dedicated, lightning-fast support team that’s always there to help, a solution tailored to the real needs of hotel professionals, and open technology that makes integrations a breeze.
Their hybrid cloud/local setup ensures reliability, while their API and ecosystem create endless opportunities to add value by connecting with other top-tier tools.
What sets Medialog apart is that it combines hotel and restaurant management in one system, works reliably both online and offline, and is designed specifically for how hospitality businesses actually operate.
A highly intuitive and easy‑to‑use solution, supported by a dedicated, responsive partnership. Collaboration has been open, transparent, and constructive throughout, enabling efficient progress and strong alignment.
What truly differentiates Medialog is its unique hybrid architecture, combining cloud flexibility with local security. This ensures 100% uptime, even if your internet fails. Unlike competitors that rely on chatbots, they offer 24/7 human-only expert support. It’s specifically engineered for independent hotels, blending precision with a "zero-menu" approach to customer service.
The support is provided by real people—not robots—which makes all the difference. Their responsiveness is exemplary, a crucial asset in our industry today. The management of connecting rooms is excellent.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
With so many PMS options out there, here’s my advice: If you’re looking for a future-proof, intuitive, and interconnected system - backed by a responsive, human-centric team - Medialog should be in your shortlist. It’s the perfect blend of ease, flexibility, and innovation.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
With so many PMS options out there, here’s my advice: If you’re looking for a future-proof, intuitive, and interconnected system - backed by a responsive, human-centric team - Medialog should be in your shortlist. It’s the perfect blend of ease, flexibility, and innovation.
Integrate all your services : Connect your restaurant, bar, and hotel operations in the system from day one; the value comes from seeing everything work together.
Make sure your team is trained on all features : mobile ordering, table management and synced billing, to get the maximum benefit !
This has been an outstanding partnership, and we are excited to see it continue to grow. I would like to call out Hachem Alaoui, whom I worked closely with while building the integration between Medialog PMS and IDeaS RMS, for his strong commitment to this collaboration. The PMS flows seamlessly and delivers a polished, intuitive user interface. We look forward to working together on future enhancements as our shared client base expands.
Choosing your PMS is always a difficult decision! Do your research, and make sure whatever choice you make aligns with the various requirements of all of your properties. Choosing the right tech stack is vitally important!
As with all PMS systems, it&'s important to verify that the necessary connections are available—especially with new services like payment providers, etc. Even if some connections aren't yet guaranteed, there's a good chance the development can still be carried out. Medialog is also very responsive to its customers and open to evolving its integrations.
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Medialog Integrations
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SiteMinder
93% recommended by 2972 hotels |
Rate Shopping
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This integration hasn’t been verified by Medialog yet.
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Lighthouse
95% recommended by 1887 hotels |
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Duve
94% recommended by 737 hotels |
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This integration hasn’t been verified by Medialog yet.
IDeaS
93% recommended by 604 hotels |
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RateGain
94% recommended by 594 hotels |
Channel Managers
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Duetto
94% recommended by 574 hotels |
Business Intelligence
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This integration hasn’t been verified by TrustYou yet.
TrustYou
92% recommended by 552 hotels |
Guest Survey Software
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This integration hasn’t been verified by Cendyn yet.
Cendyn
90% recommended by 350 hotels |
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HiJiffy
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Support
Unverified
Medialog has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2027
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