MeetingPackage Event Operations

Most meeting room enquiries still arrive as a web form or an email, which means the customer waits and your team spends the afternoon writing quotes. The MeetingPackage Booking Engine turns your own website into a real Groups, Meetings & Events sales channel. Customers see live pricing and availability, then book meeting rooms, bedrooms and food and beverage in one flow. Your team manages everything from one place, with no double-keying into your PMS or channel manager. It is built only for Groups, Meetings & Events, not adapted from a bedroom booking engine, and hoteliers voted it the best Online Venue Booking Platform on Hotel Tech Report six years running. Key features: - Instant Booking: customers see live price and availability and confirm on the spot. - Booking Request: customers see pricing, your team confirms availability in a short window. - RFP path: complex enquiries captured online and answered with a branded proposal. - Group bookings: bedrooms, meeting spaces and food and beverage sold together in one flow. - Branded widget: the booking experience carries your fonts, colors, and logo. - Deep integrations: connects to your PMS and channel manager so nothing is re-keyed. Best for: mid-size and large hotel chains that want to capture small and mid-size meeting business online instead of losing it in an inbox.

4.7 (121 REVIEWS)

Hotel sales teams spend more time on admin than on selling: reading enquiry emails, copying details into systems, chasing missing information. The MeetingPackage AI-enhanced operating system takes that work off their plate. The AI Agent reads inbound RFPs from all channels, pulls out every detail, follows up in the customer's own language for anything missing, and files a complete, structured request into MeetingPackage, turning up to an hour of manual handling into seconds. Your team stays in control, with human takeover available at any point, and spends its time on the high-value business that actually needs a person. It is built only for Groups, Meetings & Events. Key features: - AI Agent: reads inbound RFPs and files a complete structured request automatically. - Data extraction: captures dates, guest count, room needs, food and beverage, budget and contacts. - Smart follow-up: sends one tailored message in the customer's language for missing details only. - Venue intelligence: checks capacity and suggests a sister property when the first cannot fit. - Priority escalation: flags high-value enquiries so the team acts on them first. - Human takeover: staff can step into any conversation at any time. Best for: Directors and VPs of Sales at hotel groups whose teams are buried in inbound enquiry admin.

4.6 (78 REVIEWS)

Most venues still answer proposal requests with a PDF or Word attachment buried in an email thread, which is slow, hard to track and easy for a client to ignore. MeetingPackage replaces that with a branded, interactive proposal page: meeting rooms, food and beverage, bedrooms and services in one link, with a legally binding eSignature on acceptance and automatic follow-up so no deadline slips. When you are ready for more demand, the built-in Channel Manager distributes your meeting and event inventory to platforms like Cvent and Venue Directory from one source of truth. It is built only for Groups, Meetings & Events, and hoteliers rate it the #2 RFP and proposal tool on Hotel Tech Report. Key features: - Interactive proposals: one branded link with everything the client needs to decide. - Legally binding eSignatures: acceptance becomes an enforceable agreement instantly. - Conversation Hub: all client and team messages in one place, no lost email threads. - Automatic follow-up: reminders and deadline alerts go out without manual chasing. - Smart Hold Management: held dates release automatically if the client does not confirm in time. - Channel Manager: distributes inventory to external booking platforms from one system. Best for: hotel sales teams that want to reply to proposal requests faster and open up new distribution channels.

4.7 (57 REVIEWS)

MeetingPackage Event Operations is an AI-enhanced platform designed to help hotels and venue groups manage the complete operational lifecycle of meetings, groups, and events. Built around a centralized M&E reservation system, it brings enquiries, event inventory, pricing, proposals, bookings, customer information, and workflows into one environment, reducing manual administration across sales and event teams.Hotels can configure meeting rooms, seating arrangements, food and beverage packages, equipment, services, pricing rules, booking statuses, market segments, custom fields, and approval workflows. Centralized inventory and availability management gives teams visibility across event spaces and helps ensure bookable products remain synchronized across direct and third-party channels.MeetingPackage automates inbound enquiries from sources such as email and Cvent. Its AI capabilities can read RFPs, extract event requirements including dates, delegate counts, meeting rooms, accommodation, and F&B, check availability, match suitable spaces and packages, and create structured booking requests. Missing information can be requested automatically, helping teams reduce repetitive data entry and accelerate response times.Interactive eProposals replace static documents and fragmented email exchanges with branded digital proposals, supporting a smoother path from quotation to approval and signature. Workflow automation manages reminders, deadlines, follow-ups, and booking status updates throughout the event lifecycle.For multi-property organizations, MeetingPackage centralizes incoming demand and supports lead routing and visibility across the portfolio. Its Channel Manager distributes meeting inventory, availability, and content to connected booking channels while returning enquiries and bookings to the central system.More than 100 first-party integrations connect MeetingPackage with PMS, CRM, Sales & Catering, and distribution platforms, complemented by REST APIs and webhooks. Reporting and performance insights provide additional visibility into M&E activity, helping hotels streamline event operations, improve response times, and maximize utilization of meeting spaces.

0.0 (0 REVIEWS)

MeetingPackage Performance Insights is a meetings and events intelligence solution designed to give hotels and venue groups centralized visibility into M&E sales and commercial performance. Built on MeetingPackage’s centralized data warehouse, it consolidates fragmented group and event data into a clean, analytics-ready environment, providing teams with a single source of truth for measuring performance, identifying trends, and making revenue-focused decisions.The platform tracks key M&E performance indicators across enquiries, bookings, revenue, conversion, and distribution. Hotels can analyze which booking sources generate the strongest results across offline, direct online, and indirect channels while monitoring the current status and development of enquiries and confirmed business.Performance Insights also provides visibility into important commercial metrics such as average booking value, revenue per delegate, booking lead time, and enquiry-to-booking conversion intervals. By understanding how long RFPs take to convert and how booking values evolve over time, sales and revenue teams can identify opportunities to improve response strategies, pricing, and conversion.Cancellation intelligence helps teams analyze why prospective or confirmed customers cancel, making it easier to identify recurring friction points and potential revenue leakage. Audit logs provide additional operational transparency by recording user activity and changes within the system.For hotel groups and multi-property organizations, centralized analytics enable management teams to compare venue performance and monitor sales activity across their portfolio, supporting more consistent benchmarking and commercial oversight.MeetingPackage can also connect analytics with third-party measurement platforms such as Google Analytics and Adobe Analytics. Server-side tracking supports measurement across the customer journey, from initial advertising interaction through the actual meeting or event, helping commercial teams better understand marketing attribution and optimize acquisition strategies.Together, these capabilities turn M&E operational data into actionable commercial intelligence for sales, revenue, and management teams.

0.0 (0 REVIEWS)