Moder vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 16, 2026  ·  212 verified reviews analyzed

TLDR

We analyzed 212 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Moder shines in customer support and ROI .

RoomRaccoon shines when it comes to user interface and experience — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Moder Compare to RoomRaccoon PMS?

Side-by-side ratings based on 212 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
100%
94%
Ease of Use
5.0/5
4.8/5
Customer Support
5.0/5
4.5/5
Value for Money
5.0/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 3 209

What Are the Pros and Cons of Moder vs RoomRaccoon PMS?

After analyzing 212 verified reviews, Moder users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

Moder Moder RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

Moder vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Moder Moder RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment Moder Moder RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment Moder Moder RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing between Moder by Moder and RoomRaccoon PMS hinges on your hotel's size, operational complexity, and growth ambitions. Both platforms aim to streamline management, but Moder’s focus is on providing a simple, cloud-based central hub for all hotel operations, while RoomRaccoon offers an extensive, feature-rich system tailored for independent hotels seeking automation and integration. Which platform aligns better with your current needs and future goals?

Moder positions itself as an easy-to-use solution with a focus on core operational efficiency. RoomRaccoon, with its broader feature set and recent growth in reviews, clearly targets hotels looking for automation, revenue management, and flexible integrations. Are you prioritizing simplicity or a comprehensive toolkit?

Is Moder or RoomRaccoon Better for Hotels?

Moder and RoomRaccoon address the core needs of hotel management—reservation handling, guest communication, and operational control—but they diverge in scope and depth. Moder’s strength lies in its straightforward, cloud-native approach, which streamlines daily workflows and offers real-time visibility across departments. In contrast, RoomRaccoon boasts a richer set of features, including a channel manager, booking engine, and revenue tools, aimed at automating revenue growth and guest engagement.

RoomRaccoon’s user base is significantly larger, with 169 recent reviews and a high overall rating of 4.88/5, reflecting broad adoption and trust. Moder’s limited review count (3 reviews) and rating of 0/5 suggest a nascent product with limited user feedback, making its effectiveness harder to validate at this stage.

Given the recent surge in reviews and high scores, RoomRaccoon’s platform demonstrates a proven track record in diverse hotel environments. Moder’s approach might appeal to properties seeking a minimal setup, but its limited feedback indicates it may not yet match RoomRaccoon’s maturity. Do you need a proven platform with extensive features and recent validation?

RoomRaccoon PMS vs Moder PMS: Which Should Your Hotel Choose?

If your hotel needs an all-in-one system that integrates booking, channel management, invoicing, and automation, RoomRaccoon is the clear choice. It’s designed for independent hotels and small properties that want to increase direct bookings, streamline operations, and maximize revenue through dynamic pricing and automated guest communications.

On the other hand, if your hotel values simplicity, quick onboarding, and a centralized system primarily for reservations and guest profiles without extensive automation or integrations, Moder might seem appealing. However, its limited reviews and lack of recent feedback make it hard to recommend confidently. For a scalable, revenue-focused solution, RoomRaccoon’s richer feature set makes it the better fit.

In summary, choose RoomRaccoon if you want a proven, scalable platform with a broad feature set. Opt for Moder if you prefer a straightforward, minimal system, understanding it currently has less validation and fewer features.

Is Moder or RoomRaccoon Easier to Use?

RoomRaccoon enjoys a high ease-of-use rating of 4.74/5, with many users praising its intuitive interface, simple onboarding, and straightforward daily operations. Multiple reviews mention that staff learn it quickly, reducing training time and minimizing errors, which is critical for small teams.

Moder, with a perfect 5/5 rating, also claims ease of use, but this is based on only three reviews, all highly positive. Yet, the limited feedback makes it difficult to assess the platform’s true user-friendliness at scale. Given RoomRaccoon’s extensive recent reviews and high ratings, it clearly offers a more reliable, user-friendly experience today.

Edge: RoomRaccoon

Which Has Better Features: Moder or RoomRaccoon?

RoomRaccoon offers 51 unique features, including a channel manager, revenue management, booking engine, guest CRM, mobile app, automated night audit, and more—features that are absent in Moder. These functionalities enable small hotels to automate pricing, manage reservations across channels, and enhance guest engagement.

Moder’s feature set is limited, focusing on core reservation and operations management without the extensive automation or integrations found in RoomRaccoon. While Moder may cover basic needs, RoomRaccoon’s broader capabilities provide a significant advantage for hotels seeking growth and automation.

Edge: RoomRaccoon

Which Has Better Customer Support: Moder or RoomRaccoon?

Both products boast high support ratings—Moder with a 5/5 and RoomRaccoon with 4.53/5. Reviews for Moder praise its exceptional onboarding support, while RoomRaccoon’s users highlight responsive, helpful customer service that quickly resolves issues.

However, Moder’s small review base makes it hard to gauge support consistency across multiple users. RoomRaccoon’s larger, more recent review pool indicates a support team that actively addresses customer needs, especially critical during onboarding and troubleshooting.

Edge: Moder

Which Has More Integrations: Moder or RoomRaccoon?

RoomRaccoon connects to 88 verified partners, including a wide array of payment platforms, CRS, revenue management, and marketing tools—vital for hotels that want a flexible, integrated tech stack. Its extensive partner network enables seamless data flow, automation, and operational efficiency.

Moder, with no verified integrations listed, limits your ability to connect with third-party systems, potentially requiring manual workarounds. For scalable growth and flexibility, RoomRaccoon clearly outperforms Moder in integrations.

Edge: RoomRaccoon

Which Do Hoteliers Rate Higher: Moder or RoomRaccoon?

RoomRaccoon’s recent reviews consistently rate it near 5/5, with a 4.88/5 overall score based on 169 reviews in the last 6 months. Users from diverse property types—boutiques, independent hotels, guesthouses—highlight its ease, automation, and revenue benefits.

Moder’s reviews are limited to three, all with perfect scores, but their age and volume lack the robustness needed for a conclusive comparison. Given the volume and recency, RoomRaccoon’s ratings are a more reliable indicator of user satisfaction.

Edge: RoomRaccoon

How Much Do Moder and RoomRaccoon Cost?

Moder’s pricing details are not publicly available, suggesting a bespoke quote or limited transparency. RoomRaccoon charges a flat base fee of $1,000 per month, with no additional implementation or setup fees, making costs predictable for small hotels and independents.

Without clear pricing for Moder, it’s difficult to compare value directly. However, considering RoomRaccoon’s transparent pricing and extensive feature set, it generally offers a solid ROI for small and growing hotels.

What Type of Hotel Should Use Moder?

  • Hotels seeking a straightforward, cloud-based PMS to manage reservations, guest profiles, and basic operations.
  • Small properties with limited automation needs and minimal integration requirements.
  • Teams that prioritize ease of onboarding and quick setup.
  • Properties that want a centralized view but don’t require extensive automation or revenue management tools.

Not ideal if your hotel aims to grow rapidly or needs extensive integrations, automation, or revenue optimization features. Larger or more complex properties may find Moder’s capabilities limited.

What Type of Hotel Should Use RoomRaccoon?

  • Independent hotels, boutique properties, and small hotel groups seeking automation, channel management, and dynamic pricing.
  • Hotels aiming to increase direct bookings and reduce OTA commissions.
  • Hotels that want integrated guest CRM, automated communications, and revenue management.
  • Properties looking for a scalable system that can grow with their business.

Not ideal if your hotel is large, multi-property, or requires advanced features like corporate account management or extensive enterprise integrations. Larger properties may find RoomRaccoon’s capabilities insufficient for their needs.

RoomRaccoon vs Moder: The Bottom Line for Hotels

RoomRaccoon stands out as a proven, feature-rich PMS tailored for independent and small hotels that want to automate and grow. Its extensive recent reviews, higher ratings, and broad partner integrations demonstrate its maturity and reliability.

Moder offers a simple, cloud-based solution that might suit properties with minimal management needs and a focus on ease of use. However, the limited validation and feature set make it less compelling for hotels aiming to scale or automate revenue.

For most hotels focused on automation, revenue growth, and operational efficiency, RoomRaccoon is the clear choice. If your needs are basic and you prefer a minimal setup, Moder could work but with less proven reliability and fewer features.

How Much Do Moder and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Moder Moder RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does Moder Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, Moder and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Moder Moder RoomRaccoon RoomRaccoon
Booking Engine
Calendar view
Channel Manager
Custom rates
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: Moder vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Moder Moder

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
Moder Moder

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
Moder Moder

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

Moder vs RoomRaccoon: The Bottom Line

Moder
Moder
5.0/5 from 3 reviews
5.0/5 ease of use 5.0/5 support 0 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Payment processing Calendar view
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Customer Support Moder 5.0 vs 4.5 (+0.5)
Value for Money Moder 5.0 vs 4.5 (+0.5)
Onboarding Moder 5.0 vs 4.6 (+0.4)

Frequently Asked Questions About Moder vs RoomRaccoon PMS

Can Moder replace RoomRaccoon PMS?

It depends on your requirements. Moder and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Moder offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Moder leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Moder or RoomRaccoon PMS offer a free plan?

Moder: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Moder and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Moder has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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