Moder vs. Stayntouch: Which Is Right for You?

Updated May 16, 2026  ·  373 verified reviews analyzed

TLDR

We analyzed 373 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Moder shines in ease of use and customer support .

Stayntouch shines when it comes to user-friendly interface — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.

See the full breakdown below ↓

How Does Moder Compare to Stayntouch?

Side-by-side ratings based on 373 verified hotelier reviews on HTR.

HTScore
0
91
Likelihood to Recommend
100%
94%
Ease of Use
5.0/5
4.7/5
Customer Support
5.0/5
4.7/5
Value for Money
5.0/5
4.6/5
Starting Price Contact sales From $800/mo
Verified Reviews 3 370

What Are the Pros and Cons of Moder vs Stayntouch?

After analyzing 373 verified reviews, Moder users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.

Moder Moder Stayntouch Stayntouch
Pros
+ User-Friendly Interface
+ Integration and Onboarding
+ System Performance and Reliability
+ Reservation Management
Cons
Reporting and Analytics
Room Management and Housekeeping
Reservation Management

Moder vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Moder Moder Stayntouch Stayntouch
Small (10-24 rooms) #18 51 reviews
Mid-Size (25-74 rooms) #5 208 reviews
Large (75-199 rooms) #7 29 reviews
X-Large (200+ rooms) #2 58 reviews

By Property Type

Segment Moder Moder Stayntouch Stayntouch
Boutique #6 220 reviews
Luxury #6 180 reviews
Branded / Chain #3 152 reviews
Extended Stay #14 17 reviews

By Region

Segment Moder Moder Stayntouch Stayntouch
North America #4 262 reviews
Europe #12 64 reviews
Asia Pacific #21 3 reviews

The Decision

Choosing between Moder by Moder and Stayntouch by Stayntouch hinges on your hotel’s specific needs, operational scale, and technology preferences. Both systems aim to streamline property management, but they differ significantly in features, user adoption, and market presence. Moder’s recent review count is limited, with only 3 reviews from the last six months, whereas Stayntouch boasts 26 recent reviews, indicating more current user feedback and a more established reputation.

While Moder presents a budget-friendly, straightforward option, Stayntouch's extensive feature set and proven scalability make it a more compelling choice for most hotels today. Which platform aligns better with your hotel’s growth ambitions and operational complexity?

Is Moder or Stayntouch Better for Hotels?

Both Moder and Stayntouch serve as cloud-based PMS solutions designed to simplify hotel management, but they diverge markedly in scope and market maturity. Moder focuses on consolidating reservation management, guest profiles, and daily workflows into a single, easy-to-use platform, emphasizing operational efficiency for small to mid-sized hotels. Meanwhile, Stayntouch offers a broader suite of functionalities—over 49 unique features—including revenue management, group handling, mobile check-in, and extensive integrations.

Moder’s minimal feature count and recent review activity suggest it’s a newer player with limited market penetration, especially outside North America. Conversely, Stayntouch has a well-established global footprint, with reviews from 26 countries and a deep integration ecosystem. Do you prioritize a highly specialized, user-friendly platform or a comprehensive, scalable system with more integrations?

Stayntouch vs Moder: Which Should Your Hotel Choose?

If your hotel needs a robust, feature-rich PMS capable of managing multiple properties, revenue optimization, and contactless check-in, Stayntouch is the clear winner. Its extensive integrations, multi-property management, and proven scalability suit large resorts, chains, or properties with complex operations. If simplicity, quick onboarding, and a focus on core hotel functions are more critical, Moder’s streamlined architecture and ease of use may appeal, though it currently lacks the depth and recent reviews to confirm ongoing support and innovation.

Hotels aiming for modern, mobile-first solutions with advanced automation and third-party integrations should lean toward Stayntouch. Smaller hotels or boutique properties prioritizing basic reservation and guest profile management might find Moder sufficient, but its limited review data and feature set warrant caution.

Is Moder or Stayntouch Easier to Use?

Moder scores a perfect 5/5 for ease of use, bolstered by its simple, intuitive interface and quick onboarding process. Reviewers highlight that staff can learn the platform fast, with minimal training, and it covers most operational tasks effectively. Stayntouch, with a 4.7/5 rating, also receives praise for its user-friendly design, especially its mobile interface and easy navigation, which many users find helps improve staff productivity.

Both platforms are easy to adopt, but Moder’s straightforward layout and smaller feature scope may reduce the learning curve further. Edge: Moder.

Which Has Better Features: Moder or Stayntouch?

Stayntouch’s feature count surpasses Moder’s, with 49 exclusive functionalities including revenue management, group handling, online check-in, digital registration, and extensive integrations like guest messaging and contactless solutions. Moder offers core property management tools but lacks many advanced features present in Stayntouch, such as automated night audit, housekeeping modules, and multi-lingual support.

If advanced automation, revenue optimization, and multi-channel integrations matter, Stayntouch is the stronger choice. For basic reservation and guest management, Moder may suffice, but its limited features and smaller review base are risks. Edge: Stayntouch.

Which Has Better Customer Support: Moder or Stayntouch?

Both systems enjoy high support ratings, with Moder’s support rated 5/5 and Stayntouch close behind at 4.68/5. Reviewers praise Moder’s onboarding and ongoing support, emphasizing its exceptional service during initial setup and beyond. Stayntouch’s support is also highly rated, with users appreciating the training and quick response times, though some note that faster issue resolution could improve.

Given the limited review data for Moder, the more recent and robust feedback for Stayntouch indicates it offers slightly more reliable, well-supported service. Edge: Stayntouch.

Which Has More Integrations: Moder or Stayntouch?

Stayntouch’s platform integrates with 188 verified partners, including popular systems like RoomPriceGenie, STAAH, and various financial and distribution tools. Its open API architecture supports unlimited third-party interfaces, enabling extensive customization and automation. Moder, with zero verified integrations, offers no confirmed partner ecosystem, limiting its connectivity potential.

For properties requiring seamless integration with revenue tools, contactless check-in, or complex distribution channels, Stayntouch’s ecosystem is vital. Moder’s limited integration options mean it may struggle to scale or connect with other systems effectively. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Moder or Stayntouch?

Stayntouch’s overall rating of 4.56/5 is based on 317 reviews, with recent feedback emphasizing its ease of use, support, and features. Properties across segments—luxury, boutique, branded—rate it highly, with many noting improvements in operational efficiency and guest satisfaction. Moder’s ratings are unavailable beyond a few reviews, and all are negative, with a 0/5 rating.

This stark contrast indicates Stayntouch’s proven track record and current market acceptance. For hoteliers seeking validated satisfaction, Stayntouch clearly leads. Edge: Stayntouch.

How Much Do Moder and Stayntouch Cost?

Moder does not publicly disclose its pricing, which could imply a custom quote-based model or limited market presence. Stayntouch charges a fixed monthly fee of $800, with no additional implementation or setup fees, offering transparency for budgeting.

Given the extensive feature set and global presence, Stayntouch’s pricing may be justified for larger or multi-property hotels. Budget-conscious properties or those with simpler needs might hesitate but should consider the value gained through its advanced capabilities.

What Type of Hotel Should Use Moder?

Hotels that:

  • Are small or boutique with straightforward operational needs.
  • Prioritize ease of use and fast onboarding.
  • Need a centralized system for reservations, guest profiles, and basic workflows.
  • Have a limited budget for PMS investments.
  • Want a cloud-native system that is easy to learn and operate.

Not ideal if:

  • Your property requires advanced revenue management or multi-property handling.
  • You need deep integrations with third-party systems.
  • Scalability or complex automation is a priority.
  • Your team relies heavily on detailed reporting and analytics.

Moder suits hotels seeking simplicity and quick deployment, but its limited feature set and review activity suggest it’s best for very small operations or properties just starting digital transformation.

What Type of Hotel Should Use Stayntouch?

Hotels that:

  • Operate multiple properties or are part of a chain.
  • Require comprehensive features like revenue management, group booking, and ancillary revenue tracking.
  • Need extensive third-party integrations, contactless check-in, and digital guest engagement.
  • Focus on scalability, security, and compliance.
  • Desire remote management capabilities and mobile support for staff.

Not ideal if:

  • Your hotel has very basic management needs.
  • Budget constraints limit investment in a premium system.
  • You prefer less automation or simpler reporting.
  • Your team has limited technical support resources.

Stayntouch is ideal for larger, tech-forward hotels aiming to streamline complex operations while enhancing guest experience.

The Bottom Line for Hotels: Moder or Stayntouch?

The core difference lies in scale and functionality. Moder provides a simple, easy-to-use platform suitable for small properties with basic needs, but it lacks the extensive features and recent reviews to confidently support growth. Stayntouch offers a comprehensive, scalable solution with a proven track record, extensive integrations, and high user satisfaction.

If your hotel aims to grow, embrace automation, and optimize revenue, Stayntouch is the clear choice. For small, boutique hotels seeking straightforward management, Moder could suffice, but its limited market presence and feature set suggest caution.

In conclusion, for most properties looking for a future-proof, feature-rich PMS with recent positive reviews and broad functionality, Stayntouch is the recommended option. However, if your focus is on simplicity and rapid deployment with minimal complexity, Moder could meet your needs — but only with the awareness of its current limitations.

How Much Do Moder and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Moder Moder Stayntouch Stayntouch
Starting Price From $800/mo

Which Features Does Moder Have That Stayntouch Doesn't (and Vice Versa)?

According to HTR's product database, Moder and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.

Feature Moder Moder Stayntouch Stayntouch
Ancillary revenue tracking
Calendar view
Custom rates
Housekeeping module
RevPaR & ADR Reports
Revenue management module

Showing top differences. 37 more features differ between these products.

Real-World Results: Moder vs Stayntouch by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Moder Moder

No published case study for this goal yet.

Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
Moder Moder

No published case study for this goal yet.

Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

Moder vs Stayntouch: The Bottom Line

Moder
Moder
5.0/5 from 3 reviews
5.0/5 ease of use 5.0/5 support 0 integrations
Visit Profile
Stayntouch
Stayntouch
4.7/5 from 370 reviews

What hoteliers love

User-Friendly Interface 79% positive

The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.

Integration and Onboarding 93% positive

Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.

System Performance and Reliability 67% positive

Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.

Where hoteliers push back

Reporting and Analytics 46% negative

While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.

Room Management and Housekeeping 56% negative

Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.

Unique capabilities

Revenue management module Calendar view Ancillary revenue tracking Custom rates RevPaR & ADR Reports
4.7/5 ease of use 4.7/5 support 187 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)
Customer Support Moder 5.0 vs 4.7 (+0.3)
Value for Money Moder 5.0 vs 4.6 (+0.4)
Onboarding Moder 5.0 vs 4.6 (+0.4)

Frequently Asked Questions About Moder vs Stayntouch

Can Moder replace Stayntouch?

It depends on your requirements. Moder and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Moder offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Moder leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Moder or Stayntouch offer a free plan?

Moder: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Moder and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Moder has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information