The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
my-bookings shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
After analyzing 370 verified reviews, my-bookings users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | my-bookings |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | my-bookings |
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|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | my-bookings |
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|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between my-bookings and Stayntouch hinges on your hotel’s operational needs, scale, and priorities. Both systems aim to streamline property management, but they diverge significantly in features, user experience, and market presence. my-bookings is a lesser-known platform with limited reviews and features, while Stayntouch boasts over 300 reviews, a high rating, and a robust feature set. Which solution aligns best with your hotel’s growth plans and guest experience goals?
my-bookings presents itself as an accessible, all-in-one property management system with reservation and invoicing tools that simplify daily tasks. However, it lacks extensive third-party integrations, detailed reporting, and a broad market presence. Conversely, Stayntouch offers a cloud-based platform with a proven track record in multi-property management, guest engagement, and revenue optimization, supported by 188 verified integrations and a high overall rating.
The core difference is that my-bookings appears to be a basic, self-contained solution, while Stayntouch is a scalable, feature-rich platform designed for diverse hotel types and larger operations. With more recent reviews and a higher user rating, Stayntouch demonstrates stronger market confidence. Are you prioritizing a straightforward system or a comprehensive, adaptable PMS?
If your hotel needs a scalable PMS with extensive features, third-party integrations, and a focus on guest experience, go with Stayntouch. Its suite includes revenue management, online check-in, housekeeping modules, and a mobile app — all supported by a high level of user satisfaction.
On the other hand, if your property is small, with minimal operational complexity, and you prefer a simple reservation platform without the need for advanced features, my-bookings might suffice. But remember, it has no reviews, no features, and no market presence, making it a less viable choice for hotels seeking growth or sophistication.
Stayntouch consistently receives high marks for ease of use, with a 4.7/5 rating and positive reviews praising its intuitive interface, rapid onboarding, and mobile support. Users mention that staff can learn the system quickly, and the platform’s design supports efficient daily operations.
my-bookings, with a 0/5 rating and no reviews, offers no data to evaluate usability. Given the absence of user feedback, it’s impossible to judge its interface or onboarding experience.
Edge: Stayntouch.
Stayntouch’s 49 features include revenue management, online check-in, group handling, guest profiles, integrated payments, and mobile apps—none of which my-bookings offers. Its advanced modules support modern hotel needs, such as digital registration, automated night audits, and real-time reporting, making it suitable for complex operations.
my-bookings provides reservation management and invoicing features but lacks the extensive capabilities, integrations, or automation present in Stayntouch. The feature gap is substantial, with Stayntouch clearly leading in scope.
Edge: Stayntouch.
Stayntouch’s support system is highly rated at 4.68/5, with reviews highlighting prompt, effective assistance and thorough onboarding. Users report that support staff are friendly, accessible, and committed to resolving issues quickly, contributing to high customer satisfaction.
my-bookings has no reviews or support ratings to compare. Its lack of presence in the market and absence of feedback suggest it cannot match the proven support quality of Stayntouch.
Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including major systems like RoomPriceGenie, STAAH, and others, providing seamless connections across revenue management, channels, and contactless check-in. This extensive ecosystem allows your hotel to tailor its tech stack to specific operational needs.
my-bookings offers no verified integrations, limiting its flexibility and potential for growth. For hotels relying on third-party systems, Stayntouch’s extensive integration network is a decisive advantage.
Edge: Stayntouch.
Stayntouch’s 4.56/5 rating from 317 reviews reflects broad, recent positive feedback across hotel segments, especially boutique and independent properties. Hotels like the TWA Hotel and Catbird Hotel praise its ease of use, automation, and guest satisfaction improvements.
my-bookings has no reviews, so it cannot be rated or trusted based on user feedback. Its lack of market presence makes it unlikely to meet the expectations of modern hoteliers.
Edge: Stayntouch.
my-bookings does not publicly disclose pricing details, suggesting it might be customized or less transparent. In contrast, Stayntouch charges $800 monthly, with no setup fees or hidden costs, offering a clear pricing structure for hotel operators.
Considering value, Stayntouch’s pricing aligns with its feature set and support, making it easier to evaluate ROI.
Not ideal if:
Not ideal if:
Stayntouch offers a full-featured, scalable platform supported by extensive reviews, recent positive feedback, and widespread integration options. Its user interface and support services are highly rated, making it suitable for mid-sized to large hotels, chains, and properties seeking modern, guest-centric solutions.
my-bookings remains a less proven option, with no reviews, features, or market presence to support its suitability. It’s likely only appropriate for very small properties with basic needs and no growth plans.
If your hotel requires a reliable, feature-rich property management system with proven support, choose Stayntouch. It will enable operational efficiency, better guest experiences, and future scalability.
If your property is small, with minimal operational complexity, and you’re comfortable with a minimal system, my-bookings might be enough — but beware of its limited market validation.
In conclusion, for most hotels aiming to grow and meet guest expectations, Stayntouch is the clear choice based on available data and recent reviews.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| my-bookings |
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| Starting Price | — | From $800/mo |
According to HTR's product database, my-bookings and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | my-bookings |
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|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. my-bookings and Stayntouch share many core Property Management Systems features, but each has unique capabilities. my-bookings offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
my-bookings: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. my-bookings has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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