The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Guest profiles.
Resly shines , with exclusive features like Housekeeping Mobile App.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while Resly users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and Resly PMS hinges on your hotel’s unique needs. Both systems aim to streamline operations, but myCloud offers a more comprehensive suite tailored for a wider array of property types, especially larger hotels and chains. Resly, on the other hand, specializes in management rights and short-term holiday rentals, with a focus on trust accounting and simplicity. If your hotel needs broad functionality with extensive integrations, myCloud is likely the better fit. But if you operate primarily short-term rentals or management rights, Resly could serve you well.
Both myCloud Hospitality PMS and Resly PMS are designed to address hotel management challenges, yet they diverge significantly in scope. myCloud offers a full-featured, cloud-based management system boasting 43 shared features, including revenue management, multi-lingual support, and integrations with numerous OTAs and third-party vendors. Resly provides a narrower focus, emphasizing trust accounting, guest communication, and booking management tailored for holiday lettings and management rights.
While myCloud is suited for hotels seeking operational automation and revenue boosting through detailed reporting and extensive integrations, Resly appeals to property managers prioritizing ease of use and trust accounting. The key question: does your hotel need a broad, feature-rich platform or a specialized, simplified system?
Your choice depends heavily on your hotel’s property type and operational complexity. If your hotel is a midsize to large operation—such as boutique hotels, resorts, or branded properties—myCloud’s richer feature set and global presence make it the logical choice. It’s especially advantageous if you need extensive integrations with OTAs and property management tools, or if detailed operational reports are critical to your decision-making.
Conversely, if your focus is on short-term rentals, management rights, or trust accounting—common in holiday lettings—Resly offers an intuitive, easy-to-use solution that simplifies these specific tasks. It’s ideal if your team prefers a straightforward system that minimizes administrative burdens without sacrificing core functionality.
In summary, choose myCloud for broad operational needs and scalability, or Resly for specialized rental management with a streamlined workflow.
Ease of use is a critical factor for quick staff adoption and smooth daily operations. myCloud Hospitality PMS has a user rating of 4.79/5 with 95 reviews, and recent feedback highlights its intuitive, web-based interface that simplifies complex tasks. Users praise its detailed reports and seamless OTA integrations, though some mention occasional slowness and a desire for a mobile app.
Resly, with no reviews available, lacks publicly validated ratings, making a comparison difficult. Given myCloud’s proven high ease-of-use ratings and recent positive feedback, it clearly edges Resly on usability for hotel teams looking for a system they can adopt rapidly and operate confidently.
Edge: myCloud Hospitality PMS.
myCloud offers an extensive feature set—43 shared features plus 16 exclusive to it—covering multi-currency, multi-lingual capabilities, revenue management, guest CRM, automated night audits, and integrated payment options. Notably, it also provides advanced features like EPoS, gift vouchers, mobile notes, and API access for third-party integrations.
Resly, with only 2 unique features—housekeeping mobile app and shift planning—focuses on core booking and trust accounting. It lacks the breadth of automation and operational tools that myCloud provides, which might limit larger hotels or those seeking a comprehensive management ecosystem.
Edge: myCloud Hospitality PMS.
Customer support quality can make or break your experience with a PMS. myCloud Hospitality PMS boasts a 4.83/5 support rating based on recent reviews, with hoteliers praising the responsiveness and helpfulness of their support team. Reviews highlight quick responses and ongoing assistance, contributing to a positive user experience.
Resly, with no reviews available, provides no publicly verified insight into support quality. Given myCloud’s high ratings and recent reviews emphasizing excellent support, it clearly leads in support reliability and responsiveness.
Edge: myCloud Hospitality PMS.
Integration capability is essential for seamless hotel operations. myCloud supports 29 verified partners, including major OTAs like Booking.com, Expedia, and industry tools such as Sage, Lybra Tech, and SiteMinder. This extensive ecosystem enables smooth automation across booking, CRM, revenue management, and payments.
Resly has only 2 verified integrations—RoomPriceGenie and Goki. Its limited integration options could restrict scalability and automation, especially if you rely heavily on third-party tools.
Edge: myCloud Hospitality PMS.
Since Resly has no reviews publicly available, all recent, verified ratings favor myCloud Hospitality PMS. It holds a 4.81/5 overall rating, with 95 reviews, and a very high likelihood to recommend at 90%. Users from diverse hotel segments, including boutique hotels and resorts, appreciate its user-friendliness, reporting it as “easy to understand and operate,” and praising its support.
Resly’s absence of reviews makes it impossible to gauge user satisfaction. Therefore, current data clearly favors myCloud in terms of hoteliers’ ratings.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS charges a base price of $900, with no freemium model or monthly per-room fees. Pricing details for Resly are unavailable, but both systems do not specify additional implementation or monthly charges.
Given the transparent pricing of myCloud, and the lack of cost info for Resly, myCloud offers clearer value for investment, especially considering its extensive features and integrations.
Not ideal if you:
Not ideal if you:
myCloud is a versatile, feature-rich PMS tailored for hotels that require automation, extensive integrations, and detailed operational oversight. It’s especially suited for midsize to large properties, resorts, and boutique hotels looking to optimize revenue and streamline processes. Its broad functionality and global support make it a solid choice for hotels seeking scalability.
Resly, focusing on short-term rentals and management rights, offers a simplified, easy-to-use system emphasizing trust accounting and guest management. It’s best suited for small property managers or holiday rental operators prioritizing straightforward workflows over extensive automation.
Choose myCloud if you need a comprehensive system that can grow with your hotel and support complex operations. Opt for Resly if your primary concern is managing holiday lettings efficiently and with minimal complexity.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Resly PMS share 43 features. Here are the key differences — features one has that the other lacks.
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| EPoS | ||
| Guest profiles | ||
| Housekeeping Mobile App | ||
| Multi-currency | ||
| Multi-lingual | ||
| Online 24/7 support | ||
| Revenue management module | ||
| Shift Planning |
Showing top differences. 6 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Resly PMS share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Resly PMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Resly PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and Resly has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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