The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyGate shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, MyGate users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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Customizability
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MyGate |
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|---|---|---|
| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | MyGate |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | MyGate |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
Choosing between MyGate by MyGate and Sertifi by Flywire hinges on your hotel’s specific needs and priorities in payment processing. Both aim to simplify transactions, but Sertifi by Flywire offers a clear edge with a more established presence, richer feature set, and stronger recent reviews. MyGate, while designed for community management, isn’t actively rated or reviewed in the payments space, making Sertifi the more reliable choice for hotels seeking proven payment solutions.
Sertifi by Flywire addresses the core challenges of secure, efficient, and flexible payment management for hotels, with a focus on integration and customer satisfaction. MyGate’s product scope is unrelated to payments for hotels, limiting its applicability, so the decision largely favors Sertifi. Are you ready to select the product with the most recent positive feedback and comprehensive features?
MyGate is a software primarily built for community management, focusing on visitor and resident communication, vehicle tracking, and amenity booking—services unrelated to hotel payment processing. Sertifi by Flywire, on the other hand, directly targets hospitality businesses, streamlining payment collection through secure online methods and e-signatures.
Where MyGate scores zero reviews and a 0/5 rating, Sertifi boasts 129 reviews with a 94.14 score, backed by recent feedback. Sertifi’s high NPS score (9.4/10) and positive recent reviews emphasize its robust, trusted reputation among hoteliers. Given the clear focus on payments and the recent high engagement, Sertifi clearly outperforms MyGate in this category.
Edge: Sertifi by Flywire.
If your hotel needs a dedicated, secure, and feature-rich payment platform that integrates easily with existing property management systems, go with Sertifi. Its suite of 20+ payment features—such as PCI compliance, 3-D Secure, multi-currency settlement, and refund management—are tailored for hospitality’s complex payment needs.
Conversely, if your hotel is a residential community or housing complex seeking visitor management and resident communication tools, MyGate might seem relevant. However, since your goal is hotel payment processing, Sertifi’s proven capabilities, extensive integrations (with platforms like Opera, Stripe, and others), and high user satisfaction make it the clear choice.
Edge: Sertifi by Flywire.
MyGate’s usability is unreviewed, with no recent or detailed user feedback, making it impossible to assess its onboarding or UI quality in a hotel context. Sertifi, however, scores 4.78/5 for ease of use, with consistent reviews highlighting its intuitive interface and quick onboarding process.
Users frequently mention that Sertifi’s platform simplifies payment workflows, allowing staff and customers to complete transactions with minimal training. Its user-friendly design and seamless document management help reduce administrative burdens, especially for hotels handling numerous transactions daily.
Edge: Sertifi by Flywire.
MyGate offers no payment-related features, focusing instead on security, visitor management, and resident communication. Sertifi’s 20+ features include payment tokenization, PCI compliance, multi-currency settlements, refund management, and integration with major property systems like Opera and Salesforce.
Sertifi’s dedicated payment features streamline deposits, refunds, and compliance, directly supporting hotel revenue goals. The breadth and depth of its payment capabilities, along with secure e-signatures, give it a decisive advantage over MyGate’s unrelated suite.
Edge: Sertifi by Flywire.
MyGate has no available customer support ratings or recent reviews, leaving little to evaluate. Sertifi, on the other hand, scores 4.59/5, with many reviewers praising its quick, responsive support team.
Reviews mention that Sertifi’s support team resolves issues rapidly, and onboarding assistance is highly rated. Its high satisfaction ratings suggest hotels receive reliable help when needed, an essential factor in payment processing.
Edge: Sertifi by Flywire.
MyGate does not list any verified integrations, limiting its potential in a hotel environment relying on system connectivity. Sertifi offers integrations with seven verified partners, including Oracle Hospitality, Stripe, and Infor.
Its ability to connect with major PMS and payment platforms reduces manual work and data silos, streamlining hotel workflows. This flexibility enhances operational efficiency and reduces errors.
Edge: Sertifi by Flywire.
MyGate lacks recent reviews or ratings from hoteliers, making evaluation impossible. Sertifi, with 129 reviews, maintains a high rating (94.14/100), especially among large and branded hotels.
Hotels in luxury, branded, and resort segments report high satisfaction, praising its ease of use and security. Recent reviews reinforce Sertifi’s reputation as a trusted, effective payments platform for hotels.
Edge: Sertifi by Flywire.
MyGate’s pricing details are not publicly available, with no trial or subscription info provided. Sertifi charges a base fee of $100 per month, with no free tier or trial, but many users find the value justified by savings and efficiency gains.
Sertifi’s transparent pricing model allows hotels to evaluate costs against benefits like faster payments and reduced processing fees, which can save up to $175,000 annually.
Edge: Sertifi by Flywire.
Not ideal if your hotel relies heavily on online payments, deposits, or billing, as MyGate does not offer payment processing features.
Bullets: Not ideal if your hotel needs secure online payment processing, integrated POS, or digital transaction management.
Not ideal if your hotel operates solely offline or with minimal transaction volume, as Sertifi’s advanced features are designed for active payment environments.
Bullets: Not ideal if your hotel has no need for electronic payments or e-signatures, or if your budget exceeds the value of the $100/month fee without a high transaction volume.
Sertifi by Flywire stands out as the superior choice for hotels demanding reliable, secure, and feature-rich payment processing. Its extensive feature set, positive recent reviews, and proven integrations make it an essential tool for revenue management and operational efficiency.
If your hotel needs a flexible, easy-to-use payment platform that can handle high volumes, diverse payment types, and integrate with your existing systems, Sertifi is the clear winner. On the other hand, MyGate’s lack of relevant payment features and reviews makes it unsuitable for hotel payment processing.
For hotels prioritizing payment security, speed, and integration, Sertifi provides the most comprehensive, trusted solution.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MyGate |
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| Starting Price | — | From $100/mo |
According to HTR's product database, MyGate and Sertifi by Flywire (Payments) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MyGate |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MyGate and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. MyGate offers 0 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MyGate: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyGate has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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