The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 59 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MyStay shines in ROI , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Speeron AB shines , with exclusive features like Payment & Authorizations and Hotel Website Check-in Portal.
Side-by-side ratings based on 59 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | From $500/mo |
| Verified Reviews | 43 | 16 |
After analyzing 59 verified reviews, MyStay users most value its contactless check-in, guest experience, guest communication, while Speeron AB users highlight . Click any theme to see what reviewers say.
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Contactless Check-In
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Guest Experience
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Guest Communication
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Support and Continuous Improvement
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Customization Options
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Integration with PMS
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System Speed and Performance
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 15 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 10 reviews | #12 4 reviews |
| Large (75-199 rooms) ▾ | #4 7 reviews | #12 2 reviews |
| X-Large (200+ rooms) ▾ | #8 3 reviews | #4 10 reviews |
By Property Type
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| Boutique ▾ | #5 12 reviews | #10 6 reviews |
| Luxury ▾ | #4 11 reviews | #13 2 reviews |
| Branded / Chain ▾ | #5 12 reviews | #8 5 reviews |
| Extended Stay ▾ | #6 9 reviews | #12 1 reviews |
By Region
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| North America | #7 3 reviews | — |
| Europe ▾ | #4 32 reviews | #7 16 reviews |
| Asia Pacific | #6 2 reviews | — |
| Middle East | #4 2 reviews | — |
Choosing between MyStay Check-in by MyStay and Speeron Online Check-In/Out by Speeron AB hinges on your hotel’s specific needs, budget, and operational priorities. Both aim to streamline contactless guest experiences, but they differ significantly in features, support, and regional presence. Your decision should focus on which software aligns best with your property’s size, guest profile, and integration requirements.
While Speeron AB offers fewer recent reviews and has a smaller global footprint, MyStay’s 40 reviews, including 8 from the last six months, make it the more tested and reliable choice. Are you ready to discover which solution is better suited for your hotel?
Both MyStay and Speeron AB address the need for contactless check-in and check-out, reducing queues and manual labor. MyStay emphasizes automating guest communication, payment, and integration with hotel PMS systems, which broadens its operational scope. Speeron AB focuses on seamless digital access, ID verification, and upselling, with a strong emphasis on automating room access and reducing staff workload.
MyStay has a higher overall rating (5/5 vs. Speeron’s 0/5), more recent reviews, and a broader feature set (10 unique features compared to Speeron's 15). However, Speeron’s platform excels in device-agnostic solutions and multi-lingual support, making it appealing for international or tech-savvy properties. Do your hotel’s priorities lean more toward automation, guest engagement, or operational simplicity?
If your hotel needs a well-rounded contactless check-in platform with extensive PMS integration, guest segmentation, and marketing features, go with MyStay. It’s ideal for properties seeking automation of pre-arrival, in-stay, and post-stay communications, with a focus on upselling and revenue growth.
If your hotel prioritizes digital access, ID verification, and flexible hardware compatibility, Speeron AB is a better fit. It’s suited for hotels looking for a device-agnostic, multi-lingual system that emphasizes room access and security while supporting upselling.
For properties with multiple locations across borders and a desire for broad regional coverage, MyStay’s international presence makes it the safer choice. When your goal is operational efficiency and advanced guest engagement, MyStay’s proven track record and recent reviews make it the more reliable option.
MyStay’s user interface has an impressive average rating of 4.91/5, praised for its intuitive setup and straightforward operation, which results in quick onboarding. Customers appreciate the ease of managing automated communications and PMS integration, with many reviewers citing simple setup and minimal staff training.
Speeron AB scores slightly lower at 4.67/5 but is still regarded as user-friendly, especially for device-agnostic solutions. Its multi-lingual capabilities and straightforward guest interface are appreciated, though some reviews mention room for clearer visual design.
Edge: MyStay.
MyStay distinguishes itself with 10 exclusive features, including PMS integration, guest segmentation, room upgrade merchandising, multi-channel communication, and A/B testing for offers. These features enable deeper marketing, personalization, and operational automation.
Speeron AB offers 15 unique features, such as device-agnostic access, ID verification, document scanning, and multi-lingual support, focusing heavily on security and hardware flexibility. It also includes pre-registration info collection and deposit management, which are absent in MyStay.
Overall, MyStay’s feature set is tailored more toward marketing automation and guest engagement, while Speeron AB emphasizes security, multi-lingual support, and hardware flexibility.
Edge: Speeron AB.
MyStay’s reviews highlight a support team rated at 4.93/5, with hoteliers praising their responsiveness and ongoing improvements. Customers mention that support is "very high level" and appreciate the proactive communication during onboarding and troubleshooting.
Speeron AB’s customer support scores slightly lower at 4.8/5, with reviews emphasizing their collaborative approach and flexibility in making modifications. Users note that Speeron AB’s support team listens well and handles improvements effectively.
Edge: MyStay.
MyStay boasts 30 verified integration partners, including major players like Oracle Hospitality, Mews, and Preno, ensuring compatibility with numerous PMS, channel managers, and payment providers. This extensive network allows hoteliers to connect their existing systems easily.
Speeron AB has 6 verified partners, including Stripe and Protel, with integrations primarily focused on keyless access, ID verification, and pre-arrival data collection. While fewer in number, these integrations cover essential security and access functions.
For broader connectivity, MyStay’s extensive partner list makes it the clear edge.
Edge: MyStay.
MyStay is rated at 5/5 overall, with 40 reviews, most from established hoteliers and frequent recent feedback. Hoteliers in various segments, especially serviced apartments and boutique hotels, report high satisfaction, citing ease of use and operational benefits.
Speeron AB’s reviews are fewer, with a 0/5 rating from 15 reviews, mostly older or less recent, with limited detailed feedback. The lack of recent reviews diminishes confidence in its current performance.
Given the volume and recency of reviews, MyStay’s ratings are more reliable and indicative of a mature product.
Edge: MyStay.
MyStay charges a base price of $400, with no ongoing fees or implementation costs, making it straightforward and predictable. There is no mention of a free tier or trial, but the flat rate simplifies budgeting.
Speeron AB’s base price is $500, also without additional fees or trial options. Its higher starting cost may reflect its hardware flexibility and security features.
Based on value, MyStay offers a slightly more affordable package with proven ROI, especially considering its extensive features.
Not ideal if your hotel relies heavily on physical key card systems without PMS integration or requires extensive multi-lingual support.
Not ideal if your hotel needs extensive marketing automation, guest segmentation, or a broad integration partner network.
MyStay provides a comprehensive, easy-to-use platform with a proven track record, extensive integrations, and strong recent reviews. It’s particularly suited for hotels that want to automate operations, improve guest communication, and increase revenue through upselling.
Speeron AB offers a security-focused, device-agnostic solution optimized for flexible hardware integration and multilingual support but lacks recent reviews and a broad partner ecosystem. It’s best for hotels prioritizing access control, security, and international guest support.
If your hotel values reliability, extensive features, and a global presence, go with MyStay. If your priorities are advanced security, hardware flexibility, and multilingual capabilities, consider Speeron AB.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $500/mo |
According to HTR's product database, MyStay Check in and Speeron Online Check-In/Out share 4 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Custom Questions | ||
| Device Agnostic | ||
| Document & Passport Scanning | ||
| Guest Segmentation & Targeting | ||
| Marketing Communications Opt-in | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| PMS Integration | ||
| Pre-regisration info collection | ||
| Room Upgrade Merchandising | ||
| Segmentation | ||
| Terms & Conditions Signing |
Showing top differences. 13 more features differ between these products.
What hoteliers love
Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.
Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.
Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.
Where hoteliers push back
Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.
MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.
Ranks higher for
Unique capabilities
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MyStay Check in and Speeron Online Check-In/Out share many core Contactless Check-in features, but each has unique capabilities. MyStay Check in offers 30 verified integration partners, while Speeron Online Check-In/Out offers 6. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MyStay Check in: No. Speeron Online Check-In/Out: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MyStay has an HT Score of 22 and Speeron AB has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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