NewBook (PMS) vs. Prostay:
Which Is Right for You?

Name: Prostay
Rating: 5.0 (5 reviews)

Updated May 15, 2026 · 21 verified reviews analyzed

NewBook

Visit Profile

4.8 (16 reviews) · 16 integrations

Prostay

Visit Profile

5.0 (5 reviews) · 2 integrations

TLDR

We analyzed 21 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

NewBook shines , with exclusive features like Guest CRM and Guest profiles.

Prostay shines in ROI , with exclusive features like Transactional Emails (booking, folios, etc) and Centralized Messaging.

See the full breakdown below ↓

How Does NewBook (PMS) Compare to Prostay?

Side-by-side ratings based on 21 verified hotelier reviews on HTR.

	NewBook	Prostay
HTScore	0	0
Likelihood to Recommend	96%	100%
Ease of Use	4.7/5	4.8/5
Customer Support	5.0/5	5.0/5
Value for Money	4.6/5	5.0/5

Starting Price	From $1,000/mo	From $600/mo
Verified Reviews	16	5

NewBook vs Prostay: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	NewBook	Prostay
Small (10-24 rooms) ▾	#43 8 reviews	#48 5 reviews
NewBook Small hotels say that NewBook's Property Management Systems rank highly in verified HotelTechReport reviews for its ease of use, responsive technical support, and flexible customization options. These strengths are especially valued by Small hotels for efficient operations and guest services. Prostay Small hotels say that Prostay's Property Management System is praised in verified HotelTechReport reviews for its responsive customer support, offline functionality for remote locations, and seamless booking management, making it well-suited for their operational needs.
Mid-Size (25-74 rooms) ▾	#42 7 reviews	#67 0 reviews
NewBook Medium hotels say that NewBook's Property Management System receives high marks in verified HotelTechReport reviews for its user-friendly interface, comprehensive feature set, and exceptional customer support. These strengths cater specifically to the operational needs of Medium hotels, enhancing efficiency and guest service management. Prostay No segment summary available.
Large (75-199 rooms)	#47 1 reviews	—

By Property Type

Segment	NewBook	Prostay
Boutique ▾	#47 7 reviews	#54 3 reviews
NewBook Boutique hotels say that NewBook's Property Management System performs well in creating a user-friendly and customizable platform, provides efficient technical support, and integrates smoothly into property operations, according to verified HotelTechReport reviews. These strengths align with boutique hotels' personalized service and dynamic demands. Prostay No segment summary available.
Luxury	#53 2 reviews	—
Branded / Chain	#44 4 reviews	#62 1 reviews
Extended Stay	#44 2 reviews	—

By Region

Segment	NewBook	Prostay
North America	#39 2 reviews	#49 0 reviews
Europe	—	#48 1 reviews
Asia Pacific	—	#15 4 reviews

How Much Do NewBook (PMS) and Prostay Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	NewBook	Prostay
Starting Price	From $1,000/mo	From $600/mo

Which Features Does NewBook (PMS) Have That Prostay Doesn't (and Vice Versa)?

According to HTR's product database, NewBook (PMS) and Prostay share 22 features. Here are the key differences — features one has that the other lacks.

Feature	NewBook	Prostay
Automated Space Optimization
Automated night audit
Automated reminders
Centralized Messaging
Digital Registration
Group functionality
Guest CRM
Guest profiles
Mobile App
Payment Requests
Task Management
Transactional Emails (booking, folios, etc)

Showing top differences. 11 more features differ between these products.

NewBook vs Prostay: The Bottom Line

NewBook

4.8/5 from 16 reviews

Ranks higher for

Mid-Size (25-74 rooms) #42 vs #67

Small (10-24 rooms) #43 vs #48

Bed & Breakfast & Inns #49 vs #67

Boutique #47 vs #54

Unique capabilities

Guest CRM Guest profiles Group functionality Automated night audit Mobile App

4.7/5 ease of use 5.0/5 support 16 integrations

Visit Profile

Prostay

5.0/5 from 5 reviews

Unique capabilities

Transactional Emails (booking, folios, etc) Centralized Messaging Task Management Automated reminders Payment Requests

4.8/5 ease of use 5.0/5 support 2 integrations

Visit Profile

Where the ratings diverge most

Overall Rating NewBook 4.8 vs 0.0 (+4.8)

Value for Money Prostay 5.0 vs 4.6 (+0.4)

Frequently Asked Questions About NewBook (PMS) vs Prostay

Can NewBook (PMS) replace Prostay?

It depends on your requirements. NewBook (PMS) and Prostay share many core Property Management Systems features, but each has unique capabilities. NewBook (PMS) offers 16 verified integration partners, while Prostay offers 2. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Prostay leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do NewBook (PMS) or Prostay offer a free plan?

NewBook (PMS): No. Prostay: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank NewBook (PMS) and Prostay?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. NewBook has an HT Score of 0 and Prostay has 0. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →