Newway vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing a property management system (PMS) is pivotal for your hotel’s operational efficiency, guest experience, and revenue growth. While Newway by Newway aims to deliver advanced revenue management, Stayntouch by Stayntouch emphasizes ease of use, extensive integrations, and multi-property capabilities. Both systems address core hospitality needs but diverge greatly in their approach, features, and market presence. Which platform aligns better with your hotel's particular needs and strategic goals?

Is Newway or Stayntouch Better for Hotels?

Both Newway and Stayntouch aim to streamline hotel operations, but they approach this differently. Newway specializes in sophisticated AI-driven revenue management, designed to boost profitability through automated pricing strategies and financial insights. Meanwhile, Stayntouch centers on simplicity, mobile functionality, and multi-property management, making daily operations more accessible and scalable. Do you prioritize revenue optimization or operational ease?

Newway’s focus on AI and automated strategies makes it ideal for hotels with a strong emphasis on financial performance and data-driven decision-making. Conversely, Stayntouch’s user-friendly interface, cloud-based platform, and extensive third-party integrations appeal to hotels seeking operational agility and guest-centric technology. Are you seeking a system to maximize revenue, or one to simplify daily management?

Newway’s lack of recent reviews and zero ratings suggest limited current market traction, while Stayntouch’s 317 reviews and recent positive feedback indicate a more established and trusted presence. With a 4.56 out of 5 overall rating and a 94% likelihood to recommend, Stayntouch clearly has more recent and relevant validation. Are you willing to consider a less proven system, or do you prioritize proven track records?

Stayntouch vs Newway: Which Should Your Hotel Choose?

If your hotel needs a comprehensive management platform that supports multi-property operations, guest engagement, and integrations, Stayntouch is the clear choice. Its extensive feature set, including revenue management, housekeeping, group handling, and contactless check-in, makes it suitable for hotels of all sizes—especially those looking to scale efficiently.

On the other hand, if your focus is on sophisticated revenue optimization through AI and financial analytics, and you’re willing to accept a system with limited reviews and market presence, Newway might appeal. However, the lack of recent feedback and actual user reviews makes Stayntouch the safer, more validated choice for most hoteliers.

For properties prioritizing ease of use, extensive integrations, and a proven track record, Stayntouch’s 26 recent reviews and high ratings make it the clear recommendation. If your team values advanced revenue management and AI-driven insights, Newway's offerings may warrant further investigation, but it currently lacks the same market validation.

Is Newway or Stayntouch Easier to Use?

Stayntouch scores a remarkable 4.7 out of 5 for ease of use, supported by its intuitive, cloud-based interface and mobile app. Recent reviews praise its quick onboarding, friendly user experience, and minimal training time, with users describing it as “very easy to learn” and “efficient for daily operations.” Support and onboarding ratings also reflect consistent satisfaction at 4.68 out of 5, with reviewers appreciating the helpfulness of the support team.

In contrast, Newway’s usability ratings are nonexistent, and with no recent reviews, it’s impossible to gauge how intuitive or user-friendly the system currently is. The lack of feedback suggests a limited or outdated user experience, especially compared to Stayntouch’s proven ease of adoption.

Edge: Stayntouch.

Which Has Better Features: Newway or Stayntouch?

Stayntouch boasts an impressive 49 features exclusive to its platform, including revenue management, online check-in, guest messaging, integrated payment processing, group functionalities, and a mobile app. Its extensive feature set supports full property management, guest engagement, and operational automation, making it a comprehensive choice for hotels seeking a one-stop solution.

Newway, on the other hand, offers no unique features or modules beyond its core revenue management system. Its AI-driven analytics are specialized but limited in scope compared to Stayntouch’s broad suite.

Edge: Stayntouch.

Which Has Better Customer Support: Newway or Stayntouch?

Stayntouch’s support and onboarding ratings are both high at 4.68 out of 5, with recent reviews highlighting effective onboarding, quick issue resolution, and a dedicated support team. Guests consistently describe support as “friendly,” “helpful,” and “responsive,” contributing to smooth transitions and ongoing assistance.

Newway’s absence of recent reviews and ratings makes it impossible to compare support quality. Given the market validation and positive feedback for Stayntouch, it remains the more reliable choice for supported implementation and ongoing service.

Edge: Stayntouch.

Which Has More Integrations: Newway or Stayntouch?

Stayntouch offers 188 verified integrations, including popular partners like RoomPriceGenie, STAAH, and other third-party systems. Its open API architecture enables extensive customization and seamless connections with revenue management, POS, contactless check-in, and other operational tools.

Newway’s lack of verified integrations and no listed partners suggest limited connectivity options. For hotels relying on a connected ecosystem of third-party solutions, Stayntouch’s integrations are a significant advantage.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Newway or Stayntouch?

With 317 reviews and recent feedback, Stayntouch holds a 4.56 out of 5 overall rating, and a 94% likelihood to recommend, reflecting strong satisfaction across hotel segments. Hotels ranging from boutique properties to larger resorts praise its ease of use, real-time access, and support.

Newway’s review count and ratings are both zero, indicating no current user feedback or validation. Without recent reviews, it’s impossible to assess user satisfaction or performance.

Edge: Stayntouch.

How Much Do Newway and Stayntouch Cost?

Newway’s pricing details are unavailable, suggesting it might lack transparent or subscription-based pricing models. Its absence from a clear pricing structure raises questions about its accessibility and value proposition.

Stayntouch charges $800 monthly, with no mention of setup or implementation fees. This fee provides a predictable, subscription-based pricing model that aligns with its comprehensive feature set and support.

What Type of Hotel Should Use Newway?

• Hotels that prioritize AI-driven revenue management and dynamic pricing strategies.
• Teams that need advanced financial analytics for performance optimization.
• Properties with dedicated revenue teams seeking automation.
• Hotels that can accept limited or unverified support and integration options.
• Not ideal if you need extensive third-party integrations or a proven market presence.
• Not ideal if your hotel relies heavily on multi-property management or guest-facing features.

What Type of Hotel Should Use Stayntouch?

• Hotels of all sizes looking for a full-featured, user-friendly PMS.
• Properties seeking extensive third-party integrations and open APIs.
• Multi-property chains requiring centralized management.
• Hotels prioritizing mobile access, contactless check-in, and guest engagement.
• Teams that want quick onboarding, proven support, and a high adoption rate.
• Not ideal if your hotel has very niche requirements not covered by standard PMS features.
• Not ideal if you are seeking a revenue management-focused system without operational management.

The Bottom Line for Hotels

Stayntouch stands out with its robust, feature-rich platform, extensive integrations, and proven user satisfaction. Its high ratings, recent positive reviews, and support for multi-property management make it ideal for hotels seeking operational simplicity and guest experience enhancements.

Newway’s core strength lies in its AI-driven revenue management, but its lack of recent validation and market presence makes it a less reliable choice at this time. If your hotel’s primary goal is revenue optimization and you’re prepared to accept limited support, it might warrant further exploration.

For most hoteliers, especially those seeking a mature, well-supported PMS with a broad feature set, Stayntouch offers the more dependable, scalable, and user-friendly solution. It aligns with your hotel’s need for operational efficiency, guest satisfaction, and seamless integrations, making it the recommended choice today.