Noovy vs. Optima HMS: Which Is Right for You?

Updated May 15, 2026  ·  29 verified reviews analyzed

TLDR

We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Noovy shines in ROI , with exclusive features like Centralized Messaging and Guest Messaging.

Priority Software shines in ease of use and onboarding , with exclusive features like Guest App and Guest Feedback Management.

See the full breakdown below ↓

How Does Noovy Compare to Optima HMS?

Side-by-side ratings based on 29 verified hotelier reviews on HTR.

HTScore
64
0
Likelihood to Recommend
99%
90%
Ease of Use
4.7/5
5.0/5
Customer Support
4.8/5
5.0/5
Value for Money
4.8/5
5.0/5
Starting Price From $600/mo Contact sales
Verified Reviews 27 2

What Are the Pros and Cons of Noovy vs Optima HMS?

After analyzing 29 verified reviews, Noovy users most value its ease of use, channel connectivity, all-in-one functionality, while Priority Software users highlight . Click any theme to see what reviewers say.

Noovy Noovy Priority Software Priority Software
Pros
+ Ease of Use
+ Channel Connectivity
+ All-in-One Functionality
+ Customer Support
Cons
Revenue Management
Translation Issues

Noovy vs Priority Software: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Noovy Noovy Priority Software Priority Software
Small (10-24 rooms) #27 13 reviews
Mid-Size (25-74 rooms) #19 11 reviews #35 1 reviews
X-Large (200+ rooms) #15 1 reviews

By Property Type

Segment Noovy Noovy Priority Software Priority Software
Boutique #21 17 reviews #48 0 reviews
Luxury #34 2 reviews
Branded / Chain #33 2 reviews #37 1 reviews
Extended Stay #28 1 reviews

By Region

Segment Noovy Noovy Priority Software Priority Software
Europe #12 25 reviews #35 1 reviews
Middle East #11 2 reviews #14 0 reviews

How Much Do Noovy and Optima HMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Noovy Noovy Priority Software Priority Software
Starting Price From $600/mo

Which Features Does Noovy Have That Optima HMS Doesn't (and Vice Versa)?

According to HTR's product database, Noovy and Optima HMS share 47 features. Here are the key differences — features one has that the other lacks.

Feature Noovy Noovy Priority Software Priority Software
Centralized Messaging
Gift Vouchers
Guest App
Guest Feedback Management
Guest Messaging
Pricing Intelligence
SOC2 Complaint
Shift Planning
Website Development

Noovy vs Priority Software: The Bottom Line

Noovy
Noovy
5.0/5 from 27 reviews

What hoteliers love

Ease of Use 90% positive

The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.

Channel Connectivity 90% positive

HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.

All-in-One Functionality 88% positive

Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.

Where hoteliers push back

Revenue Management 43% negative

Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.

Translation Issues 100% negative

There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.

Ranks higher for

Mid-Size (25-74 rooms) #19 vs #35
Bed & Breakfast & Inns #31 vs #37
Boutique #21 vs #48
Branded / Chain #33 vs #37

Unique capabilities

Pricing Intelligence Centralized Messaging Guest Messaging
4.6/5 ease of use 4.7/5 support 40 integrations
Visit Profile
Priority Software
Priority Software
4.5/5 from 2 reviews

Unique capabilities

Gift Vouchers Guest App Website Development Guest Feedback Management Shift Planning
5.0/5 ease of use 5.0/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Priority Software 5.0 vs 4.6 (+0.4)
Value for Money Noovy 4.7 vs 2.5 (+2.2)
Onboarding Priority Software 5.0 vs 4.5 (+0.5)

Frequently Asked Questions About Noovy vs Optima HMS

Can Noovy replace Optima HMS?

It depends on your requirements. Noovy and Optima HMS share many core Hotel Management Software features, but each has unique capabilities. Noovy offers 40 verified integration partners, while Optima HMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Optima HMS leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Noovy or Optima HMS offer a free plan?

Noovy: No. Optima HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Noovy and Optima HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 64 and Priority Software has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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