OpenHotel PMS vs. Rezovation:
Which Is Right for You?

The Decision

When choosing between OpenHotel PMS and Rezovation, your hotel needs to consider what core functionalities and support levels matter most to your operation. OpenHotel offers a comprehensive, highly-rated platform with a focus on ease of use, integrations, and ongoing support, while Rezovation is tailored for small hotels and B&Bs, emphasizing online reservations and internet marketing. Your decision hinges on whether you prioritize a feature-rich, scalable system or a specialized solution for small properties.

OpenHotel’s broader feature set, extensive customer reviews, and global presence make it the more robust choice for mid-sized and larger hotels. Rezovation, while popular among small properties, lacks recent reviews or detailed ratings, raising questions about its current relevance. Do you want a mature platform with proven support, or a niche system tailored for small, independent hotels?

Is OpenHotel PMS or Rezovation Better for Hotels?

OpenHotel and Rezovation aim to solve the core hotel management challenge: managing reservations, guest data, and operations efficiently. While OpenHotel provides an all-in-one platform encompassing PMS, revenue management, channel management, booking engines, and website tools, Rezovation centers on reservations, website design, and internet marketing.

OpenHotel’s strengths lie in its integrated approach, offering 23 unique features like a yield management module, native email marketing, and digital registration, making it suitable for hotels seeking operational cohesion. Rezovation focuses heavily on real-time reservations and marketing integrations, ideal for small properties prioritizing online visibility but lacking the extensive operational tools.

Given the recent review data, OpenHotel’s large volume of recent, positive feedback (57 reviews in the last six months with a 4.81 rating) suggests ongoing product development and customer satisfaction. Rezovation’s absence of recent review activity undermines confidence in its current support and feature updates.

Would your hotel benefit more from an all-encompassing management system or a reservation and marketing specialist? The answer likely leans toward OpenHotel’s comprehensive platform if you want a trusted, continually improving system.

OpenHotel vs Rezovation: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich property management system with excellent support, go with OpenHotel. It is especially suitable if you operate multiple properties, require advanced revenue management, or need integrations such as channel management, EPoS, and guest communication tools.

If your focus is on a straightforward online reservation system, website design, and internet marketing tailored for small hotels, Rezovation might seem appealing. However, considering Rezovation has no recent reviews or ratings, it’s difficult to verify current performance or support quality.

In essence, choose OpenHotel if operational complexity and growth potential matter; opt for Rezovation only if your hotel’s needs are limited to online bookings and basic website marketing, and you are confident in its current standing.

Is OpenHotel PMS or Rezovation Easier to Use?

OpenHotel’s impressive average ease of use score of 4.71/5, based on 57 recent reviews, reflects a user-friendly interface appreciated by many hoteliers. Users highlight its intuitive navigation, quick onboarding, and minimal learning curve, making staff adoption smoother.

Rezovation, on the other hand, provides no recent reviews or ratings, leaving its usability status uncertain. Its lack of recent feedback suggests limited current user engagement or satisfaction, making it difficult to assess whether it is easier or harder for your team to adopt.

Given the current data, edge: OpenHotel.

Which Has Better Features: OpenHotel or Rezovation?

OpenHotel boasts 23 unique features, including a channel manager, revenue management, integrated payment processing, automated night audits, and guest communication tools. Its features are designed to support full-scale hotel operations, from group bookings to multi-currency support.

Rezovation offers reservation services, website design, and internet marketing but lacks detailed feature information or recent updates. It does not list any advanced operational tools like revenue management or integrated payment processing.

Considering the feature count and recent development activity, OpenHotel clearly leads with a comprehensive suite tailored for diverse hotel needs. Edge: OpenHotel.

Which Has Better Customer Support: OpenHotel or Rezovation?

OpenHotel’s customer support scores an outstanding 4.82/5, based on recent reviews. Hoteliers praise their responsiveness, personalized service, and ongoing updates, with comments like, “The support team is always available and able to help,” and “The great service level is what has prevented me from changing to a newer product.”

Rezovation provides no recent reviews or ratings, making it impossible to gauge support quality. Its lack of recent feedback suggests it may not be actively supported or that hoteliers have less confidence in its support services.

Given the data, edge: OpenHotel.

Which Has More Integrations: OpenHotel or Rezovation?

OpenHotel integrates with 12 verified partners, including SiteMinder, RateGain, OpenKey, and Canary Technologies. These integrations facilitate connectivity with major distribution channels, payment systems, and guest experience tools.

Rezovation does not disclose any verified integrations or partner counts, which raises concerns about its connectivity options and flexibility in a modern hotel environment.

For a hotel seeking extensive, verified integrations to support operations and distribution, OpenHotel is the clear choice. Edge: OpenHotel.

Which Do Hoteliers Rate Higher: OpenHotel or Rezovation?

OpenHotel’s recent reviews show an average rating of 4.81/5, with 95% of reviewers recommending the platform. Hoteliers from various segments, including resorts, inns, and motels, consistently praise its ease of use, support, and feature set.

Rezovation has no recent reviews or ratings available, making it impossible to determine current user satisfaction or property segment preferences.

Based on available data, OpenHotel’s high and recent review scores reinforce its standing as the preferred choice. Edge: OpenHotel.

How Much Do OpenHotel and Rezovation Cost?

Pricing details for OpenHotel are not explicitly listed, but it is a paid platform with no freemium or trial options noted. Rezovation similarly does not publish specific prices, but historically, it has been a subscription-based service tailored to small properties.

Given the lack of explicit pricing, your best approach is to request a quote based on your hotel’s size and needs. However, considering OpenHotel’s reputation for transparency and value, it generally offers predictable pricing structures.

What Type of Hotel Should Use OpenHotel?

• Hotels seeking a full suite of operational tools including PMS, revenue management, and channel management.
• Properties with multiple locations or larger guest volumes requiring integrated management.
• Hotels aiming for continuous updates, reliable support, and extensive integrations.
• Teams that value user-friendly interfaces and scalable features.
• Not ideal if your hotel is very small, with minimal management needs, or if you prefer a simple reservation system.

What Type of Hotel Should Use Rezovation?

• Small hotels, inns, B&Bs, and boutique properties focused on online reservations.
• Hotels that prioritize internet marketing and direct booking website design.
• Properties with limited operational complexity, not requiring advanced revenue management or extensive integrations.
• Teams that want a straightforward reservation platform with GDS and OTA connectivity.
• Not ideal if you need a comprehensive PMS, advanced reporting, or multi-property management.

The Bottom Line for Hotels

OpenHotel is a mature, feature-rich property management system with a proven track record of high satisfaction and active development. Its broad set of tools enables hotels to run operations smoothly while increasing revenue through integrated revenue management and channel connections.

Rezovation targets small properties with online reservation and marketing features, but its lack of recent reviews and undisclosed support metrics raise concerns about current performance. If you need a scalable, well-supported system, OpenHotel clearly stands out.

Choose OpenHotel if your hotel requires a comprehensive, flexible platform capable of supporting growth and complexity. Opt for Rezovation only if your property’s needs are limited to online reservations and basic marketing, and you are comfortable with its unverified current support status.