The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
PaySimple shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, PaySimple users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
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| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
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| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing a payments processing solution for your hotel involves balancing ease of use, feature set, support, and value. PaySimple by PaySimple has been around since 2006 but currently has no recent reviews or active ratings, making it difficult to assess its suitability. Zil Money, by contrast, holds a strong reputation with 54 reviews in the last six months and a high score of 62.92 out of 100, with an 87% likelihood to recommend. This recent activity indicates a more reliable choice for your hotel’s needs.
Both products aim to streamline payment management, but their approaches differ significantly. PaySimple markets itself as a tailored solution for service businesses with a focus on APIs and personalized service, yet it lacks current review data. Zil Money emphasizes comprehensive, easy-to-use financial tools with a broad feature set and recent positive feedback, making it the better choice for hoteliers seeking active community validation.
If your hotel needs a simple, flexible payments platform primarily for service-based transactions, PaySimple might initially seem appealing due to its long-standing presence and API support. However, given the absence of recent reviews, it’s unclear whether it still meets modern hotel payment demands.
On the other hand, Zil Money offers a suite of features such as recurring payments, multi-currency settlements, contactless options, and integrations with Apple Pay, Google Pay, PayPal, and American Express. Its recent reviews highlight ease of use, quick payment processing, and strong support, making it more suitable for hotels requiring a robust, all-in-one financial platform. For hotels seeking active user validation, Zil Money is the clear choice.
PaySimple provides a straightforward interface tailored to service businesses, but its current lack of recent reviews and active user feedback makes evaluation difficult. Conversely, Zil Money garners a 4.5/5 ease of use rating from 54 reviews, with users praising its intuitive layout and quick onboarding.
Reviewers note that Zil Money’s platform is easy to navigate and implement, reducing setup time and staff training. Support teams are also rated highly, with users describing their assistance as responsive and helpful. Edge: Zil Money.
PaySimple appears to offer no unique features directly related to the hotel industry, mainly focusing on online payments and recurring billing for service-based businesses. Zil Money, however, boasts 15 features including pay-by-link, recurring payments, contactless payments, partial captures, and acceptance of multiple payment methods like Apple Pay, Google Pay, and PayPal.
This wide feature set in Zil Money provides greater flexibility for hotels to customize their payment options and improve guest experiences. The platform’s ability to handle multi-currency settlements and split payments also adds to its versatility. Edge: Zil Money.
PaySimple lacks recent reviews or ratings, making assessment of its support challenging. Zil Money’s recent reviews rate support at 4.5/5, with comments praising its quick response times and helpfulness.
Users appreciate the dedicated support team that assists with onboarding and troubleshooting, which reduces operational friction. Many mention that support responsiveness has improved over time. Given the active, recent reviews, Zil Money clearly leads in customer support. Edge: Zil Money.
PaySimple offers no verified integration partners, which limits its ability to connect with other hotel management or financial systems. Zil Money, on the other hand, despite having no verified partners listed, provides an API for integration, and its platform supports connection with popular accounting and banking tools.
Furthermore, Zil Money's compatibility with multiple financial institutions and software increases its adaptability for hotels managing complex financial operations. Its comprehensive approach to integrations makes it more flexible. Edge: Zil Money.
PaySimple has no recent reviews or ratings, so no hotelier feedback is available and it cannot be evaluated in this context. Zil Money, by contrast, has 54 recent reviews with an overall rating of 62.92 out of 100, and an impressive 87% of users recommend it.
Reviewers from diverse hotel segments — including luxury, boutique, and budget hotels — praise its ease of use, feature richness, and support. This active feedback signals higher satisfaction levels. Edge: Zil Money.
PaySimple’s pricing details are not publicly available, suggesting a customized quote approach or higher-tier pricing. Zil Money’s base price is listed at $400, with no free trial, but its features and recent positive reviews justify its value for hotels needing a comprehensive solution.
Given the lack of transparent pricing for PaySimple, Zil Money appears to offer a clear, upfront cost structure, making budgeting easier. For most hotels, investing in Zil Money provides better clarity on expenses. Edge: Zil Money.
Not ideal if your hotel seeks active user feedback, diverse features, or modern payment options.
Not ideal if your hotel requires a free or very low-cost option, or if you need extensive third-party system integrations beyond the platform’s current capabilities.
The core difference between PaySimple and Zil Money lies in their focus and community validation. PaySimple is an established name with a long history but currently lacks recent reviews, making its current performance less certain. Zil Money, with over 50 recent reviews and a high recommendation rate, offers a modern, flexible platform that’s actively used and praised by hoteliers.
Choose PaySimple if your hotel values a historically proven solution and already has specific API needs that it can meet. Opt for Zil Money if you want a feature-rich, straightforward payment platform actively supported and trusted by a broad user base.
When your hotel needs a reliable, well-rated payments platform, Zil Money is the more secure, better-supported choice. Its recent reviews and active engagement make it the more dependable option for your hotel’s financial operations.
According to HTR's product database, PaySimple and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
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| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. PaySimple and Zil Money share many core Payments Processing Software features, but each has unique capabilities. PaySimple offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
PaySimple: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. PaySimple has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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