The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 174 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Goki shines in ease of use and customer support , with exclusive features like Guest Management Dashboard and Mobile App.
Polyright shines .
Side-by-side ratings based on 174 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 174 | 0 |
After analyzing 174 verified reviews, Goki users most value its keyless entry, remote access management, guest communication, while Polyright users highlight . Click any theme to see what reviewers say.
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Keyless Entry
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Remote Access Management
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Guest Communication
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Integration with Activities
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Connectivity Issues
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Support Response Time
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Signal Strength
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Polyright |
|---|---|---|
| Small (10-24 rooms) ▾ | #1 91 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 52 reviews | — |
| Large (75-199 rooms) ▾ | #2 13 reviews | — |
| X-Large (200+ rooms) ▾ | #2 11 reviews | — |
By Property Type
| Segment |
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Polyright |
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| Boutique ▾ | #2 50 reviews | — |
| Luxury ▾ | #3 30 reviews | — |
| Branded / Chain ▾ | #3 16 reviews | — |
| Extended Stay ▾ | #1 20 reviews | — |
By Region
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Polyright |
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| North America ▾ | #4 20 reviews | — |
| Europe ▾ | #1 45 reviews | — |
| Asia Pacific | #3 1 reviews | — |
Choosing the right hotel keyless entry system hinges on your hotel’s specific needs, budget, and regional presence. Both Goki and Polyright Zutrittskontrolle aim to secure your property and streamline operations but differ vastly in maturity, customer feedback, and feature depth. Goki, with its extensive reviews and recent positive feedback, emerges as the more proven choice. Will your hotel benefit from Goki’s robust ecosystem, or does Polyright’s focus on security fit your needs better?
Goki and Polyright Zutrittskontrolle serve the core purpose of access management but diverge in their market approach and maturity. Goki, established since 2016 with over 150 reviews, boasts a high satisfaction rate, particularly in hostel and boutique hotel segments, thanks to its user-friendly interface and feature-rich platform. Conversely, Polyright’s reviews are nonexistent or outdated, with no recent feedback or verified users, making it difficult to gauge reliability.
Goki is equipped with 12 unique features, including guest management dashboards, remote check-in, and a mobile app, designed specifically for hospitality. Polyright, on the other hand, appears to focus solely on security and access control, with no detailed feature set or hotel-specific integrations, limiting its appeal to hotels seeking comprehensive solutions.
Given this, your choice hinges on the necessity for proven hospitality-specific features and recent user feedback. Are you prioritizing a mature, hotel-tailored system with ongoing support, or are you comfortable with an unverified security system that may require additional integration and testing?
If your hotel requires an integrated access solution that combines guest management, remote check-in, and operational cost reductions, Goki is the clear choice. Its 155 reviews, 16 in the last six months, and 4.2/5 overall rating indicate strong user satisfaction and ongoing product development.
On the other hand, if your primary concern is securing sensitive areas with detailed access logs and seamless integration into existing security frameworks, Polyright Zutrittskontrolle could be appealing—but its lack of recent reviews and verified hotel users makes this a risky, less proven option.
For hotels with a focus on guest experience, operational efficiency, or those in regions Goki supports, the decision is straightforward: go with Goki. If security and access control are your absolute priorities, and you’re prepared to test an unreviewed product, Polyright might be worth a trial, but caution is advised.
Goki scores a 4.79/5 in ease of use, and users praise its intuitive interface, quick onboarding, and simple management dashboard. Hotels report staff adoption is smooth, and the platform’s mobile app simplifies guest check-ins and access management. Goki’s onboarding process is rated at 4.58/5, indicating a generally straightforward implementation experience.
Polyright Zutrittskontrolle offers an easy-to-understand interface for managing access logs and permissions, especially suited for security staff. However, without recent reviews or hotel-specific feedback, it’s difficult to assess its usability in a hotel environment comprehensively.
Edge: Goki.
Goki offers 12 features exclusive to its platform, including a guest management dashboard, notifications, multi-property management, mobile app, remote check-in, and hardware integration. These features directly support hotel operations, guest experience, and operational efficiencies.
Polyright provides core access control capabilities like real-time monitoring and detailed logs but lacks hotel-specific features or integrations. The absence of additional functionalities or property management tools limits its utility for hotels aiming for a comprehensive access solution.
Edge: Goki.
Goki’s customer support scores 4.75/5, with recent reviews emphasizing quick responses and effective assistance. Users mention the support team is highly engaged, and the onboarding experience is well-rated, contributing to smooth implementation and troubleshooting.
Polyright’s support and onboarding ratings are unavailable, making it difficult to evaluate its responsiveness or customer service quality. Given Goki’s clear positive feedback, it’s evident that hotel clients receive reliable support.
Edge: Goki.
Goki integrates with 20 verified partners, including prominent PMS and booking platforms like Bookboost, Preno, RMS, WebRezPro, and Cloudbeds. These integrations facilitate seamless operations across booking, management, and access control.
Polyright has no verified integrations or partnerships listed, which could hinder its compatibility with your existing hotel systems. The lack of integrations makes Goki a more flexible and scalable choice for hotels.
Edge: Goki.
Goki’s overall rating of 4.2/5, based on 155 reviews, indicates solid satisfaction, especially among hostel and boutique hotel segments. Recent reviews highlight its ease of use, reliable support, and tangible operational benefits.
Polyright has no available hotel reviews, making it impossible to determine user sentiment or satisfaction. Without recent or verified feedback, Goki clearly holds the advantage in hotel customer ratings.
Edge: Goki.
Goki charges a flat base price of $400, with no mention of ongoing monthly fees, freemium options, or trial periods. This straightforward pricing makes budgeting predictable for hotels.
Polyright does not list any pricing details, fees, or subscription models, leaving potential buyers unsure of total costs. This opacity could complicate budgeting and decision-making.
Note: The lack of transparent pricing favors Goki's clarity; further inquiry may be necessary for Polyright.
Not ideal if you primarily need a basic security system without guest management features or if your property operates outside regions Goki supports.
Not ideal if your hotel needs integrated guest management, remote check-in, or comprehensive property management features.
Goki offers a full suite of features tailored for hospitality, with high user satisfaction and ongoing active support, making it the most reliable choice for hotels looking to upgrade their access systems. Its extensive integrations and proven track record position it as a scalable solution aligned with hotel operations.
Polyright Zutrittskontrolle emphasizes security and detailed access monitoring but lacks recent hotel reviews, integrations, and hotel-specific functionality. It might serve organizations with strict security needs but is less suitable for hotels seeking a comprehensive guest-facing access platform.
Choose Goki if your goal is operational efficiency, guest experience, and scalability backed by evidence. Opt for Polyright if security is your primary concern, and you’re prepared to manage potential integration challenges and limited vendor validation.
According to HTR's product database, Goki and Polyright Zutrittskontrolle share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Polyright |
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| Guest Management Dashboard | ||
| Keyless Entry | ||
| Mobile App | ||
| Multi-Property Management | ||
| Notifications | ||
| Remote Checkin |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
No published case study for this goal yet.
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
No published case study for this goal yet.
What hoteliers love
Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests app... Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests appreciate the convenience, and hoteliers highlight its contribution to smoother check-ins and enhanced operational efficiency.
Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk... Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk, particularly beneficial for properties with limited staff or no 24-hour operation.
The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or prefer... The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or preferences quickly. It has been particularly praised for transparency in informing guests about events or issues.
Where hoteliers push back
A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the sys... A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the system's efficacy, suggesting room for improvement in offline capabilities.
While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time z... While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time zone differences from Goki's support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Goki and Polyright Zutrittskontrolle share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Goki offers 20 verified integration partners, while Polyright Zutrittskontrolle offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Goki leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Goki: No. Polyright Zutrittskontrolle: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Goki has an HT Score of 100 and Polyright has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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