RateGain vs. WooCommerce vs. Fornova: Which is a Better Fit?

Parity Navigator

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation
Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Marketing dashboard

Monitor results and manage campaigns
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Facebook Integration
Twitter Integration
Instagram Integration
In-app support
Unlimited Channels (no additional cost)

WooCommerce

Design & Content Management

Drag and Drop Page Builder
Hotel Website Templates

Purpose built templates that save time and lower abandonment rates and ensures high conversions
Whitelabel Capability
Fully Customizable Themes
Blog Post Composer
Customizable Attractions Maps

Promote local activities, restaurants and points of interest to create an interactive map to sell guests on your hotel's location.
Website Personalization

The ability to serve personalized content and images to targeted website users based on attributes like language, country or customer segment to drive higher conversion rates.

Conversion

Google AMP Markup
Storefront/Voucher Functionality

Set up a voucher store directly onto their website—it's all in the same place, so no need for another piece of tech.
Mobile Optimized/Responsive

Mobile Optimisation/ Mobile responsiveness for all types of devices
Review Widgets
Booking Engine
Popups & Alerts

Create pop-ups and alerts to promote special offers, capture email addresses and boost conversion.
Customizable Attractions Maps

Promote local activities, restaurants and points of interest to create an interactive map to sell guests on your hotel's location.
Website Personalization

The ability to serve personalized content and images to targeted website users based on attributes like language, country or customer segment to drive higher conversion rates.

Internationalization

Multi-lingual

Analytics

Google Analytics Connection

It connects to Google Analytics profile to track performance of the website in real time

SEO & Traffic

Social Media Integrations

Integrates with social media sites
Google AMP Markup
Mobile Optimized/Responsive

Mobile Optimisation/ Mobile responsiveness for all types of devices
Multi-lingual
SEO Plugins
Customizable Attractions Maps

Promote local activities, restaurants and points of interest to create an interactive map to sell guests on your hotel's location.

Security & Compliance

Security Protocals (SSL/HTTPS)

Secure Hosting and HTTPS/ HTTPS to meet Googles security requirements and users' trust and confidence
ADA Compliant

Upselling

Storefront/Voucher Functionality

Set up a voucher store directly onto their website—it's all in the same place, so no need for another piece of tech.

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation

FornovaDI (Distribution Intelligence)

Other

Real Time Data Collection
Automated Prioritization
Distribution Partner Management
Workflow Automation

What Customers Are Saying

Most Recent Review

Simple yet informative

ecommerce from Singakerta (Bali)

WooCommerce doesn’t have any clients that have vouched for the product

Most sophisticated tool in this space

Manager, Distribution Compliance

Most Positive Review

Value for money

Assistant reservation and revenue manager

Good system with great support

Revenue Manager

Most Critical

Friendly user, fast respond chat for customer service

Phenomenal Tool

General Manager

References

Nicolas Durand
Senior Director Distribution S Hotels & Resorts

Sathis Aravinda
Regional Director of Revenue, Distribution, Digital & eCommece Millennium Hotels & Resorts MEA Corporate Office