RateTiger Booking Engine (by eRevMax) vs. roommaster booking engine:
Which Is Right for You?

The Decision

Choosing the right booking engine for your hotel hinges on understanding the core strengths and weaknesses of each option. RateTiger Booking Engine offers extensive global reach and a proven track record with over 17 reviews, most recent within the last six months, making it a reliable choice for hotel groups that prioritize channel management and marketing flexibility. Conversely, roommaster’s booking engine boasts a higher overall rating (4.31/5 from 70 reviews) and more recent feedback, making it the more current, user-rated solution. But which one truly aligns with your hotel’s needs?

Both products aim to improve direct bookings and streamline distribution, but their targeted hotel profiles and feature sets differ. RateTiger excels in multi-channel connectivity and marketing tools, while roommaster emphasizes seamless PMS integration and customizable booking experiences. So, which platform ultimately fits your hotel’s growth strategy?

Is RateTiger or roommaster Better for Hotels?

RateTiger focuses on distribution and channel management, allowing properties to connect easily with over 70 verified partners, including OTAs, GDS, and metasearch channels. Its strength lies in real-time inventory synchronization and marketing features like promotion management, making it ideal for hotels that rely heavily on third-party channels to fill rooms.

Roommaster, on the other hand, offers a robust booking engine with a focus on direct reservations, boasting features like interactive rate calendars and upsell opportunities. Its 56 verified integrations and over 70 reviews with an average rating of 4.31/5 reflect a strong preference among hotels for in-house booking solutions that also tie into PMS systems.

While RateTiger is preferred for hotels seeking expansive distribution, roommaster is better suited for properties that prioritize direct booking growth. Do you need a tool that amplifies your channel reach, or one that enhances your direct booking conversion?

RateTiger vs roommaster: Which Should Your Hotel Choose?

If your hotel needs to maximize distribution, reach a global market, and manage promotions across many channels, RateTiger should be your choice. Its extensive partner network and proven track record with hospitality brands like Novel Hotel in Abu Dhabi and Art City Inn in Lithuania make it a compelling option for large or expanding hotel portfolios.

If your priority is increasing direct reservations, improving guest engagement through personalized booking experiences, or simplifying operations via PMS integration, roommaster is the better fit. Its customizable interface and high user ratings among boutique and mid-sized hotels, along with features like interactive calendars and upselling modules, support direct growth.

In essence, choose RateTiger if channel reach and marketing are your main concerns, but opt for roommaster if direct bookings and operational integration are more critical.

Is RateTiger or roommaster Easier to Use?

RateTiger’s user interface scores 4.29/5 based on reviews, with hotel teams citing its simplicity and ease of updating inventory across channels. Customers highlight the platform’s straightforward navigation and prompt support, though some mention that managing multiple channels can sometimes feel complex.

Roommaster edges out slightly with a 4.43/5 rating, praised for its intuitive, mobile-first design and simple back office. Users report quick onboarding, even for first-timers, and appreciate the ease of troubleshooting and daily operations. Support responsiveness is solid but slightly less consistent than RateTiger’s.

Edge: roommaster.

Which Has Better Features: RateTiger or roommaster?

RateTiger’s core strength is its extensive channel management capabilities, supporting real-time synchronization with over 70 verified partners, including niche OTAs and global GDS. It also offers tools for promotion management, multi-language, multi-currency support, and ancillary revenue options, with no exclusive features.

Roommaster provides 23 shared features, with nine unique to its platform like wedding & corporate modules, GDPR compliance, conversion rate reports, and customizable add-ons. Its standout features include interactive rate calendars, built-in upselling, and a fully customizable booking process.

Given the feature counts, RateTiger’s strength is in broad distribution, while roommaster excels in direct booking tools and customization. For a comprehensive multi-channel approach, edge: RateTiger. For tailored booking experiences, edge: roommaster.

Which Has Better Customer Support: RateTiger or roommaster?

RateTiger’s support scores 4.47/5, driven by prompt responses and comprehensive onboarding. Users consistently praise its attentive support team and training, with some noting that virtual training sessions could be improved but overall satisfaction remains high.

Roommaster scores 4.16/5, with reviews citing helpfulness and responsiveness, but also highlighting occasional delays and inconsistent staff knowledge. Some users desire faster response times and more organized training sessions, though the platform remains dependable.

Edge: RateTiger.

Which Has More Integrations: RateTiger or roommaster?

RateTiger connects with 70 verified partners, including major channel providers, PMSs, and technology integrations like GuestCentric, SHR Group, and TrustYou, offering broad connectivity. It’s especially strong in GDS, OTA, and metasearch channels, making it suitable for large-scale distribution.

Roommaster has 56 verified integrations, including popular names like Sage, Volo, and Otelier, with shared partners such as GuestCentric and TrustYou. Its integrations tend to focus more on PMS and revenue management systems.

Edge: RateTiger.

Which Do Hoteliers Rate Higher: RateTiger or roommaster?

RateTiger’s reviews, mostly recent, reflect a 92% likelihood to recommend, with high marks for its channel management and support. Hotels in Europe and Asia particularly praise its reliability and ease of use, especially for mid-sized to large properties.

Roommaster’s ratings, though slightly lower at 4.31/5, are predominantly from boutique and resort properties, with 65 reviews in the past six months showing a 89% recommendation rate. Hotels appreciate its simplicity and direct booking focus.

Overall, RateTiger’s larger review base and recent positive feedback give it a slight edge in user ratings.

Edge: RateTiger.

How Much Do RateTiger and roommaster Cost?

RateTiger does not publicly list its pricing, emphasizing a flexible, quote-based model tailored to hotel size and needs. Expect costs to vary based on channel volume and feature requirements.

Roommaster charges a flat $500 monthly fee, with no mention of additional implementation or setup costs. This predictable pricing makes it easier for hotels to budget, especially mid-sized and boutique properties.

If budget transparency is critical, roommaster offers a straightforward cost model, whereas RateTiger’s costs depend on negotiation and scale.

What Type of Hotel Should Use RateTiger?

• Hotels that rely heavily on third-party distribution channels, such as OTAs, GDS, and metasearch, and need to maintain synchronized inventory.
• Large hotel groups or properties with complex promotion strategies that benefit from multi-channel marketing.
• Hotels expanding into new markets and requiring extensive partner connectivity.
• Properties looking for a dedicated channel management system with strong support for regional and international markets.

Not ideal if your hotel prioritizes direct booking features or seamless PMS integration without extensive channel management.

What Type of Hotel Should Use roommaster?

• Hotels aiming to increase direct reservations through their website with built-in upselling and interactive calendars.
• Boutique properties or resorts seeking a customizable booking engine that aligns with their branding.
• Hotels that want to integrate booking and PMS systems into one interface for operational efficiency.
• Property managers focused on reducing OTA reliance and boosting direct revenue.

Not ideal if your hotel operates primarily through third-party channels or needs extensive multi-channel distribution features.

The Bottom Line for Hotels

RateTiger offers extensive distribution reach, making it the go-to for hotels seeking broad market exposure and multi-channel management. Its strong support network and recent reviews make it a safe choice for large and expanding property portfolios.

Roommaster excels in direct booking capabilities, ease of use, and customization, ideal for hotels that prioritize in-house reservations and operational simplicity. Its high user ratings and affordable flat pricing appeal to boutique and mid-sized hotels.

If your hotel’s focus is on growing through diverse distribution channels, RateTiger is the clear winner. If increasing direct bookings and operational ease are your priorities, roommaster should be your choice.

In conclusion, choose RateTiger if your hotel needs extensive partner connectivity and market reach. Opt for roommaster if your focus is on boosting direct reservations and providing a tailored guest booking experience.