The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 372 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Rentlio shines , with exclusive features like On premise and Guest CRM.
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Ancillary revenue tracking and Guest profiles.
Side-by-side ratings based on 372 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,500/mo | From $800/mo |
| Verified Reviews | 0 | 372 |
After analyzing 372 verified reviews, Rentlio users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Integration and Onboarding
▾
|
|
|
+
System Performance and Reliability
▾
|
|
|
+
Reservation Management
▾
|
|
| Cons | |
|
−
Reporting and Analytics
▾
|
|
|
−
Room Management and Housekeeping
▾
|
|
|
−
Reservation Management
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. Both Rentlio and Stayntouch aim to streamline your front desk, reservations, and housekeeping, but they differ significantly in market presence, features, and user feedback. Your decision hinges on your hotel’s size, focus, and specific needs.
Rentlio is a less prominent option with minimal recent reviews and limited integrations, mainly serving smaller or regional hotels. Stayntouch, on the other hand, boasts over 300 reviews in the last six months, a high user rating, and extensive multi-property capabilities. Is your hotel ready to prioritize a proven, well-supported platform?
Rentlio and Stayntouch both address core PMS functions—booking, check-in, housekeeping—but they diverge in their feature sets and market scope. Rentlio’s strength lies in its straightforward, unifying platform designed for hospitality professionals who value simplicity and on-premise options.
Stayntouch offers a broader range of functionalities, including contactless check-in, guest messaging, ancillary revenue tracking, and extensive third-party integrations. Its cloud-based architecture allows for real-time access and scalability, making it suitable for larger or expanding portfolios. Which approach aligns better with your hotel’s growth trajectory and technological sophistication?
If your hotel needs comprehensive multi-property management, robust integrations, and mobile guest features, go with Stayntouch. Its extensive partner network and high user ratings (94% likelihood to recommend) make it ideal for boutique properties, resorts, and chains seeking advanced automation.
If your focus is on straightforward reservation management with on-premise deployment and minimal integrations, Rentlio could suffice—though its lower ratings and absence of recent reviews weaken its case. Larger hotels or those prioritizing innovation and support should opt for Stayntouch for dependable, scalable operation.
Stayntouch’s user interface scores a 4.7 out of 5, with reviews highlighting its intuitive design, quick onboarding, and mobile accessibility. Users report that staff can learn it rapidly, with some noting the platform’s friendly screens and seamless training process.
Rentlio’s rating is 0/5, and no recent reviews are available, making it difficult to assess ease of use. Given the absence of recent feedback and lower support ratings, it’s unlikely to match Stayntouch’s user-friendliness.
Edge: Stayntouch.
Stayntouch provides 16 features exclusive to its platform, including guest profiles, online check-in, ancillary revenue tracking, shift planning, and multi-currency support—critical for multi-property management. It also offers 33 shared features, covering core PMS functions.
Rentlio offers only 3 unique features: on-premise deployment, automated reminders, and a guest CRM. Its limited feature set and lack of mobile check-in or guest messaging tools place it behind Stayntouch’s more comprehensive offerings.
Edge: Stayntouch.
Stayntouch’s support ratings stand at 4.68 out of 5, with reviewers praising its easy onboarding, proactive support, and rapid issue resolution. Testimonials mention staff support that is “friendly and thorough,” contributing to a smooth transition and ongoing assistance.
Rentlio’s support is unreviewed and lacks recent customer feedback, making it difficult to evaluate its responsiveness. The absence of recent reviews diminishes confidence in its support quality.
Edge: Stayntouch.
Stayntouch boasts 188 verified integrations, including popular systems like RoomPriceGenie, STAAH, and Zaplox, enabling comprehensive third-party connectivity. This extensive partner network facilitates automation, revenue management, and contactless solutions.
Rentlio features only 11 verified partners, with limited options like Stripe and CheKin. Its smaller ecosystem constrains flexibility and scalability, especially for hotels seeking integrated operations.
Edge: Stayntouch.
Stayntouch’s recent reviews reflect a 4.56/5 rating, with 94% of users willing to recommend it. Hotels across various segments—boutiques, resorts, branded hotels—express satisfaction with its ease of use, support, and feature set.
Rentlio, with a 0/5 overall rating and no recent reviews, cannot be reliably rated. Its lack of recent feedback suggests limited adoption or dissatisfaction.
Edge: Stayntouch.
Rentlio charges a flat $1,500 setup fee, with no mention of ongoing monthly fees or trial options. Its pricing structure indicates a one-time cost, but details about monthly or per-room charges are absent.
Stayntouch costs $800 monthly, with no implementation fees or trial periods specified. Its subscription model aligns with typical SaaS pricing, supporting ongoing updates and support.
Overall, Stayntouch offers a more transparent, scalable pricing approach suitable for larger or growing hotels.
Rentlio’s limited feature set and support options make it less suitable for larger, tech-forward hotels or chains.
Stayntouch’s broad feature set and support make it a versatile choice for hotels looking to elevate their digital guest experience.
Stayntouch and Rentlio both serve essential PMS functions, but their market presence and user feedback paint a clear picture. Rentlio is a niche, smaller-scale solution with limited recent reviews and features, suitable for very small hotels with basic needs.
Stayntouch is the clear leader, with over 300 recent reviews, a high rating, and a broad feature set that supports large and growing hotels. Its extensive integrations, mobile-first design, and proven support make it the safer, smarter choice for most hoteliers.
If your hotel values proven support, scalability, and advanced features, go with Stayntouch. If your operation is small, on-premise, and minimally integrated, Rentlio might suffice—but consider the risks of limited recent feedback.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,500/mo | From $800/mo |
According to HTR's product database, Rentlio and Stayntouch share 33 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Automated reminders | ||
| Guest CRM | ||
| Guest profiles | ||
| Lobby Kiosk | ||
| On premise | ||
| Online 24/7 support | ||
| Online Checkout | ||
| Tablet/Kiosk Check-in |
Showing top differences. 7 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Unique capabilities
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Rentlio and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Rentlio offers 11 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Rentlio: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Rentlio has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor