The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in onboarding .
ResNexus shines when it comes to customer support , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 129 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 10 | 119 |
After analyzing 129 verified reviews, Gourmet Marketing users most value its , while ResNexus users highlight customer support, reservation management and booking engine, website design and integration. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management and Booking Engine
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Website Design and Integration
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Training and Onboarding
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Data Analytics and Reporting
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OTA Integration and Commission Savings
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Housekeeping and Maintenance Management
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #23 2 reviews | #7 47 reviews |
| Mid-Size (25-74 rooms) ▾ | #19 5 reviews | #10 15 reviews |
| Large (75-199 rooms) | #11 3 reviews | #12 3 reviews |
| X-Large (200+ rooms) | #16 0 reviews | #11 1 reviews |
By Property Type
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| Boutique ▾ | #17 6 reviews | #9 22 reviews |
| Luxury ▾ | #16 5 reviews | #12 12 reviews |
| Branded / Chain ▾ | #24 1 reviews | #9 13 reviews |
| Extended Stay ▾ | #8 7 reviews | #11 3 reviews |
By Region
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| North America ▾ | #9 9 reviews | #2 114 reviews |
| Europe | — | #20 1 reviews |
| Asia Pacific | — | #20 1 reviews |
Choosing between Gourmet Marketing's Custom Websites and ResNexus Websites hinges on your hotel’s specific needs and operational priorities. Both products aim to elevate your online presence, but they approach it differently—Gourmet Marketing emphasizes bespoke design and digital marketing, while ResNexus combines website creation with integrated reservation management. Your decision should align with whether you prioritize tailored marketing or a unified operational platform.
Gourmet Marketing offers a specialized, high-end website design service rooted in tailored digital marketing strategies. ResNexus provides an all-in-one website builder integrated with its property management and reservation systems. Do you need a website that doubles as a marketing powerhouse, or a platform that simplifies operations and reservations?
Gourmet Marketing excels in delivering visually stunning, custom-designed websites optimized for SEO and branding, especially for extended stay, boutique, and luxury hotels. ResNexus, on the other hand, offers a website platform primarily aimed at small to mid-sized properties like inns, bed & breakfasts, and campgrounds, with a focus on operational integration and automation.
Gourmet Marketing’s reputation is built on over a decade of bespoke digital marketing, with a current review count of just 10 but all recent, emphasizing their focus on high-end design and strategic growth. ResNexus has a broader presence with 109 reviews, all recent, and a strong emphasis on reservation and property management, making it more appealing for properties seeking operational streamlining.
In summary, if your hotel’s priority is a highly customized, marketing-centric website that elevates your brand image, Gourmet Marketing is the more proven choice. If operational efficiency, integrated reservation management, and automation are your main concerns, ResNexus stands out.
If your hotel needs a website that acts as a marketing tool capable of increasing direct bookings and enhancing brand visibility, go with Gourmet Marketing. Its focus on digital marketing strategies, creative design, and SEO integration makes it ideal for hotels that depend on branding to attract guests.
If your hotel requires a website that integrates seamlessly with your reservation system, reduces double bookings, and automates marketing efforts, ResNexus is the better fit. Its platform offers 19 unique features, including booking engines, review widgets, and multi-lingual options, designed to streamline operations and optimize revenue.
For boutique hotels and extended-stay properties focused on building a compelling online presence, Gourmet Marketing’s bespoke approach is persuasive. Meanwhile, properties like inns and campgrounds seeking straightforward management and automation should lean toward ResNexus.
Gourmet Marketing’s website platform scores a perfect 5/5 for ease of use, reflecting its intuitive, visually appealing design that suits hotel teams eager for customization without technical skills. Their onboarding process is also rated 5/5, with clients noting the straightforward transition and clear instructions.
ResNexus, rated 4.78/5 for ease of use, is similarly praised for its user-friendly interface and simple content editing tools. Its platform provides a drag-and-drop builder and automated updates from PMS, reducing the learning curve.
Edge: Gourmet Marketing. While both products are easy to navigate, Gourmet Marketing’s design-centric approach and streamlined onboarding give it a slight edge for hotels prioritizing user experience and setup simplicity.
ResNexus offers 19 distinct features, including ADA compliance, social media integrations, customizable themes, booking engines, and SEO plugins. Gourmet Marketing, in contrast, provides zero features directly but excels in delivering bespoke website design and digital marketing strategy.
The extensive feature set of ResNexus supports comprehensive website management, marketing automation, and reservation functions, making it ideal for properties seeking operational automation. Gourmet Marketing’s strength lies in creating a visually compelling, conversion-optimized website tailored to your hotel’s branding but lacks the built-in operational features.
Edge: ResNexus. Its broad suite of features provides more flexibility and functionality directly within the platform, especially for properties needing integrated management tools.
Gourmet Marketing’s support is rated 5/5, with reviews emphasizing their knowledgeable, dedicated team and proactive communication. Customers commend their responsiveness and personalized service, with comments like, “They have nothing to improve; their team is fantastic.”
ResNexus’s customer support scores 4.88/5, with reviews highlighting quick responses and effective problem resolution. Clients note, “Their support team is the best—always helpful and prompt,” though some mention occasional support variability.
Edge: Gourmet Marketing. Its perfect score and longstanding reputation for attentive, knowledgeable support make it more reliable for high-touch customer service.
ResNexus boasts 17 verified integrations, including booking platforms, OTAs, social media, analytics, and POS systems, facilitating a connected operational environment. Gourmet Marketing’s integration count is only 4, including Triptease, Gourmet Marketing, The Hotels Network, and Revinate.
ResNexus’s broader partner network allows for extensive automation and operational efficiencies, especially for properties that rely on multiple platforms. Gourmet Marketing’s limited integrations suggest a focus on custom design rather than extensive system connectivity.
Edge: ResNexus. Its numerous integrations provide a more versatile and interconnected platform, especially for properties managing multiple distribution channels.
ResNexus leads in recent reviews with a high rating of 76.21/100, based on 109 reviews, all within the last six months. Hoteliers particularly praise its reservation, website, and customer support, with comments like “Resnexus is a partner in my business,” and “Their support is excellent.”
Gourmet Marketing, with only 10 reviews, scores a 0/5, indicating no recent feedback or ratings from current customers. This limited data makes it difficult to assess current satisfaction levels.
Thus, ResNexus is the more highly-rated product based on recent, substantial customer feedback.
Edge: ResNexus. Its higher volume of recent reviews and consistent positive feedback make it the more trusted choice currently.
Gourmet Marketing does not specify a pricing structure or offer a trial, indicating a bespoke pricing model tailored to client needs. ResNexus charges a flat fee of $800 per month, with no trial or other pricing options disclosed.
Given the lack of transparent pricing from Gourmet Marketing, your investment may vary widely depending on scope. ResNexus’s clear $800/month fee offers predictability for budget planning.
Gourmet Marketing delivers high-end, visually captivating websites driven by strategic digital marketing, making it ideal for properties that depend on brand image and direct bookings. Its focus on custom design and marketing strategy supports properties with larger marketing budgets aiming for differentiation.
ResNexus provides an integrated website and reservation management platform, with extensive features that streamline operations and automate marketing efforts. Its broad integration network and proven customer support make it suitable for small to medium properties seeking operational simplicity and booking automation.
If your hotel prioritizes a bespoke website that elevates your brand, Gourmet Marketing is the clear choice. If operational efficiency, automation, and a feature-rich platform are your goals, ResNexus is the more practical option.
In conclusion, the decision hinges on your hotel’s core need: branding and marketing versus operations and automation.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $800/mo |
According to HTR's product database, Gourmet Marketing Custom Websites and ResNexus Websites share 0 features. Here are the key differences — features one has that the other lacks.
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| ADA Compliant | ||
| Conversion Widgets | ||
| Hotel Website Templates | ||
| Review Widgets | ||
| Social Media Integrations | ||
| Whitelabel Capability |
Showing top differences. 7 more features differ between these products.
Ranks higher for
What hoteliers love
While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support... While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support availability, especially on weekends. Some users experienced high turnover among their support contacts but still found the overall support effective.
Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing dou... Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing double bookings, and simplifying the overall reservation process. Many users noted the system's ability to handle different booking platforms, useful for tax reports and automating emails.
ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate... ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate the professional look and the cohesive integration with the booking engine, SEO services, and flexibility for self-updates.
Where hoteliers push back
Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and ma... Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and market analysis. Users pointed out challenges in report customization and the need for better integration of some data points.
Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various... Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various OTA platforms aids in centralizing bookings and reducing operational overhead. Users would appreciate further enhancements to OTA linkage.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing Custom Websites and ResNexus Websites share many core Website Design features, but each has unique capabilities. Gourmet Marketing Custom Websites offers 4 verified integration partners, while ResNexus Websites offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing Custom Websites leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing Custom Websites: No. ResNexus Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and ResNexus has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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