Compare Revinate (Reputation) vs Reputation Manager (by Customer Alliance) vs STAAH ReviewMinder

Revinate

Revinate (Reputation)

148 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
STAAH

STAAH ReviewMinder

4 reviews

Compare Revinate (Reputation) vs Reputation Manager (by Customer Alliance) vs STAAH ReviewMinder

Reputation Management vendor comparison between Revinate (Reputation) vs Reputation Manager (by Customer Alliance) vs STAAH ReviewMinder. Find out which Reputation Management is right for you based on realtime data from 205 verified hotelier reviews across 49 countries.

Revinate

Revinate

Ranked 8 (out of 56)

4.5
148 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 4 (out of 56)

4.7
53 reviews
View profile
STAAH

STAAH

Ranked 17 (out of 56)

4.9
4 reviews
View profile

Ratings Summary

HT Score

Revinate (Reputation)

50 HTScore Icon

Reputation Manager (by Customer Alliance)

82 HTScore Icon

STAAH ReviewMinder

unranked HTScore Icon
Popularity

Revinate (Reputation)

148 verified reviews

Reputation Manager (by Customer Alliance)

53 verified reviews

STAAH ReviewMinder

4 verified reviews
Likelihood to Recommend

Revinate (Reputation)

90%

Reputation Manager (by Customer Alliance)

94%

STAAH ReviewMinder

98%
Ease of Use

Revinate (Reputation)

4.6

Reputation Manager (by Customer Alliance)

4.7

STAAH ReviewMinder

4.9
ROI

Revinate (Reputation)

4.3

Reputation Manager (by Customer Alliance)

4.4

STAAH ReviewMinder

4.6
Implementation

Revinate (Reputation)

4.4

Reputation Manager (by Customer Alliance)

4.8

STAAH ReviewMinder

Not enough data available
Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

STAAH ReviewMinder

5

Verified Customer Support

Certificate of Excellence

Revinate (Reputation)

Reputation Manager (by Customer Alliance)

STAAH ReviewMinder

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

SMS text messaging

Case Management

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

STAAH ReviewMinder

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
Customer Alliance
vs.
STAAH

Customers

Top 3 Segments

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

STAAH ReviewMinder

Other - 25%
Resorts - 25%
City Center Hotels - 25%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

STAAH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

STAAH ReviewMinder

Pricing Available By Request
STAAH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Revinate
vs.
Customer Alliance
vs.
STAAH

What Customers Are Saying

Most Recent Review

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

STAAH ReviewMinder

Excellent User Friendly Product

Revenue Manager
Most Positive Review

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

STAAH ReviewMinder

Amazing Tool Just love it . Recommend to all Hotel Owners

Rooms Division Manager
Most Critical

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

STAAH ReviewMinder

One of the best channel manager Solutions

Director
References
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General Info

Screenshots
Integrations

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

STAAH ReviewMinder

Property Management Systems (21) Booking Engine (11) Hotel Management Software (7)
Recent Company Updates
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