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RMS vs. Shiji Daylight PMS:
Which Is Right for You?
TLDR
We analyzed 356 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RMS shines when it comes to technical support and learning resources — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Guest CRM.
Shiji Group shines in ease of use and ROI , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
How Does RMS Compare to Shiji Daylight PMS?
Side-by-side ratings based on 356 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $800/mo | From $1,200/mo |
| Verified Reviews | 322 | 34 |
What Are the Pros and Cons of RMS vs Shiji Daylight PMS?
After analyzing 356 verified reviews, RMS users most value its technical support and learning resources, scalability and feature depth, trust accounting support, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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RMS
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Shiji Group
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Technical Support and Learning Resources
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Ease of Use
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Scalability and Feature Depth
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Support Team
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Trust Accounting Support
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Implementation
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Online Channel Management
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Training Materials
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Booking Engine and Mobile Interface
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Reporting and Analytics
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Report Writer Flexibility
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System Speed
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POS System Integration
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Integration Capabilities
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RMS vs Shiji Group: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
RMS
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Shiji Group
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|---|---|---|
| Small (10-24 rooms) ▾ | #7 147 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #8 102 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #8 14 reviews | #11 13 reviews |
| X-Large (200+ rooms) ▾ | #7 8 reviews | #22 2 reviews |
By Property Type
| Segment |
RMS
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Shiji Group
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|---|---|---|
| Boutique ▾ | #11 100 reviews | #33 17 reviews |
| Luxury ▾ | #13 57 reviews | #24 25 reviews |
| Branded / Chain ▾ | #9 50 reviews | #22 19 reviews |
| Extended Stay ▾ | #3 65 reviews | #45 2 reviews |
By Region
| Segment |
RMS
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Shiji Group
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|---|---|---|
| North America ▾ | #11 63 reviews | #33 4 reviews |
| Europe ▾ | #23 20 reviews | #30 8 reviews |
| Asia Pacific ▾ | #12 10 reviews | #14 5 reviews |
| Middle East ▾ | #8 7 reviews | #5 14 reviews |
The Decision
Choosing the right property management system (PMS) can define your hotel's operational efficiency and guest experience. RMS by RMS and Shiji Daylight PMS both aim to streamline hotel operations but differ significantly in their market presence, feature depth, and user feedback. RMS, with more recent reviews and a higher overall rating, currently holds a stronger position for hoteliers seeking a reliable, feature-rich platform. Which system aligns better with your hotel's needs?
Is RMS by RMS or Shiji Daylight PMS Better for Hotels?
Both RMS and Shiji Daylight PMS aim to automate routine tasks, improve guest management, and centralize operations. RMS's strengths lie in its comprehensive feature set tailored to a variety of hotel types, especially RV parks and boutique hotels, while Shiji emphasizes a scalable, cloud-native design ideal for larger chains. RMS's 293 reviews with a 4.56/5 rating and recent positive feedback make it more current and reliable, whereas Shiji’s smaller review pool and lower score suggest a less tested experience. Do you prioritize proven performance or scalable innovation?
RMS by RMS vs Shiji Daylight PMS: Which Should Your Hotel Choose?
If your hotel needs a flexible, widely adopted PMS with robust features like integrated booking engines, revenue management, and guest CRM, RMS is the better choice. It suits hotels seeking a trusted platform with a proven track record and extensive regional presence. Conversely, if your hotel requires a cloud-native system with real-time operations, detailed reporting, and seamless integrations for multiple properties, Shiji Daylight PMS offers those capabilities, especially for larger or growing hotel portfolios. For small to mid-sized properties prioritizing tried-and-true solutions, RMS stands out; for large, multi-property chains looking to future-proof operations, Shiji may be preferable.
Is RMS by RMS or Shiji Daylight PMS Easier to Use?
RMS's user reviews frequently praise its intuitive interface, with a 4.28/5 ease-of-use rating based on nearly 300 reviews, and a dedicated onboarding process averaging 4.12/5. Support staff are highly regarded for their responsiveness, though some users wish for more online training resources. Shiji, with a higher ease-of-use score of 4.63/5 from fewer reviews, benefits from its modern design and comprehensive training materials, making onboarding smoother for new users. Edge: Shiji.
Which Has Better Features: RMS or Shiji Group?
RMS offers 16 features unique to its platform, including a booking engine, revenue management, guest profiles, and native email marketing, emphasizing comprehensive guest engagement and operational tools. Shiji Group features 40 exclusive functionalities, such as online check-in/out, automated reminders, integrated payment terminals, and real-time status updates, catering to complex multi-property operations. RMS's features cater well to smaller operations, while Shiji’s extensive toolkit bodes better for large, multi-property hotels. Edge: Shiji Group.
Which Has Better Customer Support: RMS or Shiji Group?
RMS's customer support receives an average rating of 4.48/5, with many reviews highlighting its proactive, knowledgeable team and quick resolution times. Users appreciate RMS's support for trust accounting and rapid issue resolution, though some call for more digital training resources. Shiji support scores slightly higher at 4.53/5, with reviewers emphasizing its responsiveness and professionalism, especially during implementation. Both are strong contenders, but RMS’s more recent reviews suggest a slight edge for support quality. Edge: Shiji Group.
Which Has More Integrations: RMS or Shiji Group?
RMS boasts 112 verified partners, including major integrations like Criton, RMS, Sage, and STR, supporting diverse hospitality workflows. Shiji, with 64 verified partners, shares 29 with RMS and offers integrations with Amadeus, Adyen, and Onity, aligning well with large hotel groups. RMS's broader network may provide more flexibility for your existing systems, but Shiji’s extensive integrations with payment and loyalty systems suit larger chains. Edge: RMS.
Which Do Hoteliers Rate Higher: RMS or Shiji Group?
RMS's recent reviews and high overall rating of 4.56/5, along with an NPS of 8.51/10, reflect broad satisfaction across hotel types, especially boutique and independent hotels. Shiji's ratings are slightly lower at 0/5, but with an NPS of 8.94/10, it garners high praise from larger hotel groups, particularly luxury and conference hotels. RMS’s larger review base and recent positive feedback suggest it’s more favorably viewed overall. Edge: RMS.
How Much Do RMS and Shiji Group Cost?
RMS’s base price is $800/month, with no additional implementation or hidden fees, offering transparent pricing for small to mid-sized hotels. Shiji’s platform costs $1,200/month, reflecting its broader feature set and scalability. Both are subscription-based, with no trial options noted; RMS provides a more affordable entry point for smaller properties.
What Type of Hotel Should Use RMS?
- Hotels that need a feature-rich, scalable system with comprehensive revenue management, booking engine, and guest profiles.
- Teams that prioritize proven, broad regional support and extensive partner networks.
- Properties with complex operational needs like RV parks or boutique hotels.
- Hotels seeking a cost-effective solution with strong automation tools.
- Not ideal if your hotel relies heavily on custom integrations or requires extensive local customization.
What Type of Hotel Should Use Shiji Group?
- Hotels that operate multiple properties and need centralized, real-time management.
- Large hotel chains seeking a cloud-native, scalable platform.
- Properties emphasizing automation, detailed reporting, and integrated guest communication.
- Teams looking for extensive support for online check-in/out and digital guest engagement.
- Not ideal if your hotel prefers a standalone system with limited multi-property capabilities or local customization.
The Bottom Line for Hotels
RMS by RMS and Shiji Daylight PMS both aim to streamline hotel operations but serve different segments. RMS’s proven reliability, extensive features, and larger review base make it the safer choice for most hotels, especially smaller or mid-sized properties. Shiji’s cloud-native design and broader integrations appeal to large chains or those planning rapid growth, but its limited recent review volume and lower overall score weaken its current position.
If your hotel needs a reliable, easy-to-implement system with a solid track record, RMS is the clear leader. It supports a wide variety of property types and scales well with your operations, backed by a high review count and recent positive feedback.
For hotels with complex, multi-property operations seeking a future-proof, highly scalable platform, Shiji offers compelling features. However, its relatively limited recent reviews and slightly lower ratings suggest it may be less tested in current market conditions.
In conclusion, RMS’s higher scores, more recent reviews, and broader user base favor it as the more dependable choice for most hoteliers today.
How Much Do RMS and Shiji Daylight PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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RMS
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Shiji Group
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| Starting Price | From $800/mo | From $1,200/mo |
Which Features Does RMS Have That Shiji Daylight PMS Doesn't (and Vice Versa)?
According to HTR's product database, RMS and Shiji Daylight PMS share 58 features. Here are the key differences — features one has that the other lacks.
| Feature |
RMS
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Shiji Group
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| Booking Engine | ||
| Centralized user & role management | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Housekeeping | ||
| Online Check-in | ||
| Online Checkout | ||
| Point of Sale | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 44 more features differ between these products.
Real-World Results: RMS vs Shiji Group by Business Goal
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
Lafayette Hotels
Mid-Size
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
Ruby Hotels
Mid-Size
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
The Nare
Small
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
Sunborn London
Small
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
RMS vs Shiji Group: The Bottom Line
What hoteliers love
RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learnin... RMS's support team is frequently praised for its proactive and knowledgeable assistance. However, users have expressed a need for more digital learning resources and video tutorials to aid in system navigation and maximize the utility of available features.
RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalabili... RMS is praised for its ability to support growing businesses, especially RV resorts requiring complex operational support. Users commend the scalability and the rich feature set, including reservation management, reporting, and housekeeping, available out of the box. Such comprehensiveness allows properties to streamline varied operations effectively.
Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates... Users appreciate RMS for its exceptional trust accounting support, citing reliable and speedy assistance with accounting issues. The system's updates enhance its capability to manage property trust accounting efficiently, with many noting that this feature significantly reduces operational complexity, thus allowing property managers to focus on other critical tasks.
Where hoteliers push back
The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the bookin... The booking engine receives mixed reviews, with calls for enhancement in sophistication and mobile friendliness. Suggestions include making the booking process easier and potentially cost-free for returning guests, which could encourage loyalty and repeat business.
While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional... While RMS offers a robust report writing tool, customers have called for more customization options. Suggestions included editable fields and optional columns to allow faster and more flexible report generation, aiding daily decision-making without needing to reconstruct reports from scratch.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About RMS vs Shiji Daylight PMS
Can RMS replace Shiji Daylight PMS?
It depends on your requirements. RMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. RMS offers 112 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do RMS or Shiji Daylight PMS offer a free plan?
RMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank RMS and Shiji Daylight PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RMS has an HT Score of 90 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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